GBS Transformation Manager (Black Belt)

Role: GBS Transformation Manager (Black Belt)
Experience: 12+ Years Salary: 40 – 51 LPA + 25% Variable

Location: Ahmedabad (work from office)

Job Purpose

The Continuous Improvement Transformation Manager Black Belt will manage and drive continuous improvement projects aimed at enhancing operational efficiency, reducing waste, and improving customer satisfaction. The individual will work closely with operational teams, department heads, and cross-functional teams to prioritize, implement, and monitor continuous improvement initiatives that align with the organization’s strategic goals.

Key Responsibilities:

1. Project Management:

a. Oversee/lead continuous improvement projects across various departments.

b. Ensure alignment of initiatives with the company’s business objectives, strategies, and priorities.

c. Develop and maintain a comprehensive project portfolio, including timelines, budgets, and resources.

d. Prioritize projects based on impact, feasibility, and strategic alignment.

2. Leadership & Team Coordination:

a. Mentor cross-functional teams responsible for continuous improvement initiatives.

b. Ensure the teams have the necessary resources, support, and tools to achieve project goals.

c. Foster a culture of continuous improvement, innovation, and operational excellence.

d. Provide guidance on Lean, Six Sigma, Agile, and other improvement methodologies.

3. Project Execution:

a. Lead the planning, design, and implementation of continuous improvement projects.

b. Define clear project goals, key performance indicators (KPIs), and success metrics.

c. Identify risks and issues that may impact project success and develop mitigation strategies.

d. Ensure timely completion of projects, managing scope and resources effectively.

4. Process Analysis & Optimization:

a. Conduct assessments of existing business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.

b. Utilize data analysis, root cause analysis, and process mapping techniques to identify and solve problems.

c. Recommend and implement process improvements to optimize performance, reduce costs, and enhance productivity.

5. Stakeholder Engagement & Reporting:

a. Communicate regularly with internal stakeholders to provide updates on the progress of improvement projects.

b. Prepare and present reports on key outcomes, lessons learned, and performance metrics.

6. Training & Development:

a. Support the development of a training program to build continuous improvement skills within the organization.

b. Conduct workshops and training sessions to teach Lean, Six Sigma, and other improvement methodologies to employees at all levels.

7. Continuous Improvement Culture:

a. Promote and encourage a mindset of continuous improvement across the organization.

b. Work with internal stakeholders to identify and implement best practices.

c. Celebrate successes and recognize individuals and teams who contribute to the improvement initiatives.

Key Skills & Qualifications:

Education:

Experience:

Methodologies:

Analytical Skills:

Leadership:

Communication:

Project Management:

Desirable Skills:

® Familiarity with change management principles and practices.

® Experience with processing automation tools and techniques.

® Experience in digital transformation initiatives and using data analytics to drive decisions.