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3.0 - 4.0 years
5 - 6 Lacs
Mumbai
Work from Office
About IHCL Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL
Posted 2 months ago
1.0 - 3.0 years
1 - 2 Lacs
Ghaziabad
Work from Office
Greet walk-in visitors. Telecalling & Lead Nurturing. Appointment & Demo Scheduling. Daily Coordination & Reporting. Payment Follow-up. Fluent spoken & written English. Experience in EdTech, coaching, or training institutes.
Posted 2 months ago
8.0 - 10.0 years
2 - 2 Lacs
Badami
Work from Office
checking guest lists, billing, interaction with guests before arrival. guest check out process. kitchen stock update and cordination with purchase team . should be good in english, email, excel, word
Posted 2 months ago
2.0 - 4.0 years
1 - 2 Lacs
Chennai
Work from Office
Front office Executive roles Responsible for documentation work.
Posted 2 months ago
0.0 - 5.0 years
1 - 2 Lacs
Varanasi
Work from Office
Responsibilities: * Manage office operations & staff * Coordinate meetings & events * Oversee administrative tasks * Ensure compliance with policies & procedures * Maintain confidentiality & privacy
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
Mumbai
Work from Office
Key Responsibilities Reception Duties Greet and welcome visitors, clients, and employees with a positive and professional demeanour. Answer, screen, and direct incoming phone calls to appropriate personnel. Maintain a tidy and organized reception area, ensuring it reflects the company's standards. Manage visitor logs and issue visitor badges, ensuring office security protocols are followed. Handle incoming and outgoing mail and packages, coordinating with courier services as needed. Administrative Support Assist in conference room bookings. Hotel bookings and travel arrangements. Maintain and update office records, databases, and contact lists. Monitor and order office supplies, ensuring inventory levels are maintained. Coordinate with various departments to facilitate smooth communication and workflow. Assist in preparing reports, presentations, and other documents as required. Providing support to and upkeeping housekeeping staff. Required Skills & Qualifications Proven experience of 2-3 years as a Front Desk Executive, Receptionist, or in a similar role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and demeaner. Ability to handle sensitive information with discretion. Graduation Degree: Additional qualifications in Office Administration or related fields are a plus. Role & responsibilities Preferred Attributes Experience in administrative support within a corporate environment. Familiarity with office equipment. Customer service-oriented mindset. Ability to work independently and as part of a team.
Posted 2 months ago
1.0 - 6.0 years
3 - 4 Lacs
Mumbai
Work from Office
The Indian Hotels Company Limited is looking for Front Office Executive to join our dynamic team and embark on a rewarding career journey Handling incoming and outgoing mail and packages.Maintaining a professional and organized front office environment.Assisting with scheduling appointments and meetings.Coordinating with various departments and stakeholders to ensure seamless operations.Performing basic administrative tasks, such as data entry and document filing.Resolving customer inquiries and directing them to the appropriate parties.Maintaining security by following procedures and monitoring logbook.Excellent communication and interpersonal skills.Good multitasking, time management and organizational skills.
Posted 2 months ago
0.0 - 2.0 years
1 - 4 Lacs
Mumbai
Work from Office
Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Adhere to the Procedures & Standards Manual. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required. Check guests in and out of their rooms.
Posted 2 months ago
1.0 - 2.0 years
2 - 5 Lacs
Jaipur
Work from Office
We are seeking a dedicated GSA - Front Office to join our team in Jaipur, India. As the face of our hotel, you will play a crucial role in ensuring guest satisfaction and maintaining our high standards of service excellence. Warmly greet and welcome guests upon arrival, providing a positive first impression of our hotel Efficiently manage the check-in and check-out processes, ensuring accuracy and attention to detail Handle guest inquiries, requests, and complaints promptly and professionally Maintain up-to-date knowledge of hotel services, local attractions, and events to assist guests effectively Collaborate with other departments to ensure seamless guest experiences Process room reservations, modifications, and cancellations using the hotel management system Manage cash transactions and maintain accurate financial records Ensure the front desk area is organized, clean, and presentable at all times Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting Diploma in Tourism / Hospitality Management Minimum 1 year of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and bas
Posted 2 months ago
0.0 - 2.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Hotel Management Graduates / Diploma or equivalent qualification
Posted 2 months ago
6.0 - 11.0 years
20 - 25 Lacs
Chennai
Work from Office
The primary responsibility of the GM Regulatory Permanent Control Officer (GM RPC) is to establish, deploy and run the Governance Control Frameworks specifically for Sanctions Embargoes called by any regulation impacting Global Markets Front or required by the Banks supervisors. Responsibilities Direct Responsibilities PROTECTION Help reduce strengthen front to back regulatory control framework by investigating on regulatory incidents, writing incident reports, designing remediations and following-up on actions GOVERNANCE Preparation of regulatory governance committees including production of KPIs and drafting of governance documentation. Initial focus will be short selling, onboarding of new trading venues and best execution RISK ASSESSMENT CONTROLS Assess and document EMEA regulatory landscape for capital markets activities Assess and challenge the effectiveness of GM control set up against regulatory risks, propose and implement improvements Materialize and maintain the GM control plan from a front to back perspective and perform mapping with Functions Global Control Plan Perform data analysis to assess quality of data feeding regulatory controls Execute regulatory controls and report results in governance documentation Investigate on regulatory breaches identified in controls and follow-up with relevant stakeholders to close findings Technical Behavioral Competencies Key required skills REGULATORY BACKGROUND Is genuinely interested in financial markets regulatory environment. Is able to analyze and document the bank regulatory landscape within the capital markets scope CONTROLS PROFICIENCY Can assess control performance in terms of design and implementation quality Can execute regulatory controls, identify and document breaches, and remediate underlying issues. Can follow-up on control findings remediation and demonstrate assertiveness with relevant stakeholders Has good data mining and data analysis skills (Excel at least, Python a plus) WRITTEN PRESENTATION SKILLS Can prepare quality presentations for internal regulatory governance forums (ppt) ANALYTICAL SKILLS Can investigate on a complex operational capital markets breaches and incidents, liaise with SMEs, and document findings in a well structured report (good writing skills required) Strong attention to detail required (Focuses on the prevention of mistakes regarding information utilised or delivered). ADMIN SKILLS Must be able to perform simple database administration tasks (update status of various action items resulting from governance forums) Specific Qualifications (if required) Working experience: 6+ years of experience in a top tier financial institution in a controls team and/or within the regulatory space (controls officer, regulatory project manager, regulatory governance officer) Experience with Capital markets Demonstrated ability to analyze and solve problems independently and to build quality relationship with stakeholders Experience with drafting and presenting PowerPoint presentation on a regular basis Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to deliver / Results driven Attention to detail / rigor Communication skills - oral written Transversal Skills: Ability to develop and leverage networks Ability to manage / facilitate a meeting, seminar, committee, training Analytical Ability Education Level: Master Degree or equivalent Experience Level At least 5 years
Posted 2 months ago
6.0 - 11.0 years
15 - 20 Lacs
Mumbai
Work from Office
The primary responsibility of the GM Regulatory Permanent Control Officer (GM RPC) is to establish, deploy and run the Governance Control Frameworks specifically for Sanctions Embargoes called by any regulation impacting Global Markets Front or required by the Banks supervisors. Responsibilities Direct Responsibilities PROTECTION Help reduce strengthen front to back regulatory control framework by investigating on regulatory incidents, writing incident reports, designing remediations and following-up on actions GOVERNANCE Preparation of regulatory governance committees including production of KPIs and drafting of governance documentation. Initial focus will be short selling, onboarding of new trading venues and best execution RISK ASSESSMENT CONTROLS Assess and document APAC regulatory landscape for capital markets activities Assess and challenge the effectiveness of GM control set up against regulatory risks, propose and implement improvements Materialize and maintain the GM control plan from a front to back perspective and perform mapping with Functions Global Control Plan Perform data analysis to assess quality of data feeding regulatory controls Execute regulatory controls and report results in governance documentation Investigate on regulatory breaches identified in controls and follow-up with relevant stakeholders to close findings Technical Behavioral Competencies Key required skills REGULATORY BACKGROUND Is genuinely interested in financial markets regulatory environment. Is able to analyze and document the bank regulatory landscape within the capital markets scope CONTROLS PROFICIENCY Can assess control performance in terms of design and implementation quality Can execute regulatory controls, identify and document breaches, and remediate underlying issues. Can follow-up on control findings remediation and demonstrate assertiveness with relevant stakeholders Has good data mining and data analysis skills (Excel at least, Python a plus) WRITTEN PRESENTATION SKILLS Can prepare quality presentations for internal regulatory governance forums (ppt) ANALYTICAL SKILLS Can investigate on a complex operational capital markets breaches and incidents, liaise with SMEs, and document findings in a well structured report (good writing skills required) Strong attention to detail required (Focuses on the prevention of mistakes regarding information utilised or delivered). ADMIN SKILLS Must be able to perform simple database administration tasks (update status of various action items resulting from governance forums) Specific Qualifications (if required) Working experience: 6+ years of experience in a top tier financial institution in a controls team and/or within the regulatory space (controls officer, regulatory project manager, regulatory governance officer) Experience with Capital markets Demonstrated ability to analyze and solve problems independently and to build quality relationship with stakeholders Experience with drafting and presenting PowerPoint presentation on a regular basis Skills Referential Behavioural Skills : Ability to deliver / Results driven Attention to detail / rigor Communication skills - oral written Transversal Skills: Ability to develop and leverage networks Ability to manage / facilitate a meeting, seminar, committee, training Analytical Ability Education Level: Master Degree or equivalent
Posted 2 months ago
1.0 - 4.0 years
1 - 3 Lacs
Navi Mumbai
Work from Office
Key Operations delivery Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Maintained visitor log book and book taxis if required Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Client safety and security protocols are followed Daily reconciliation & shredding of daily badges. Participate in Emergency Evacuation procedures including crisis management and business continuity.
Posted 2 months ago
1.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Roles and Responsibilities Manage front office operations, ensuring a smooth check-in/check-out process for guests. Handle guest queries and concerns in a professional manner, providing excellent customer service. Provide administrative support to the team as needed Handling couriers
Posted 2 months ago
6.0 - 11.0 years
3 - 6 Lacs
Kolkata
Work from Office
: Minimum 6 years of relevant experience in front office administration and marketing coordination. Proven ability to manage communication, visitor handling, and event support. Desired qualification: :Graduate with strong academic background, convent educated preferred. Strong interpersonal and communication skills. Understanding of front office and public engagement functions. Experience in executing branding and outreach activities. Proficient in MS Office and digital communication tools. Familiar with social media platforms and basic content coordination. Leadership Competencies: Demonstrates initiative, professionalism, and a collaborative spirit. Strong organizational skills and ability to manage multiple priorities.
Posted 2 months ago
1.0 - 6.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Greeting Visitors, Guest and make them comfortable in office, Post & Courier management, answering & making calls, keep detailed & accurate records of visitor requests & of calls received & Computer skills and data entry work
Posted 2 months ago
1.0 - 2.0 years
2 - 3 Lacs
Pune
Work from Office
ms office related work reception work handling calls , emails , internet, typing work admin work
Posted 2 months ago
1.0 - 2.0 years
2 - 5 Lacs
Gandhinagar
Work from Office
We are seeking a professional and customer-focused Front Office Executive to join our dynamic team in Gandhinagar, India. As the first point of contact for our guests, you will play a crucial role in ensuring exceptional service and creating memorable experiences from arrival to departure. Greet guests warmly and assist with check-in/check-out procedures, providing personalized assistance throughout their stay Handle guest inquiries and reservations efficiently, ensuring accuracy and attention to detail Manage front desk operations, including answering phone calls, responding to emails, and addressing guest requests promptly Process payments, handle cash transactions, and maintain accurate financial records Coordinate room assignments based on guest preferences, availability, and special requests Provide information about hotel facilities, services, and local attractions in Gandhinagar to enhance guest experiences Address guest concerns and complaints proactively, seeking solutions to ensure satisfaction and retention Collaborate closely with other departments to ensure seamless guest experiences and resolve any issues Perform general administrative tasks, including filing, data entry, and maintaining guest records Maintain a clean and organized front desk area, projecting a professional image at all times Previous experience in a similar role within the hospitality industry is preferred Exceptional customer service skills with a friendly and outgoing personality Strong verbal and written communication skills, with proficiency in English (additional languages are a plus) Excellent organizational and multitasking abilities, with keen attention to detail Proficiency in using computer systems and hotel management software Ability to remain calm and composed under pressure, with a proactive approach to problem-solving Flexibility to work various shifts, including weekends and holidays High school diploma or equivalent Basic math skills for handling financial transactions Strong team player with the ability to collaborate effectively with other departments Professional appearance and demeanor Knowledge of local attractions and services in Gandhinagar, India
Posted 2 months ago
1.0 - 2.0 years
2 - 5 Lacs
Pune
Work from Office
Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms, visitors. Maintain high standards of customer services at the reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Communicate with AMGS on all matters regarding guest services & hotel operations. Ensure documentation of all guest related issues using the logbook. Sign media and supervise shift handover procedures. Coordinate and communicate with other hotel departments as required regarding general administration and operations issues. Provide management presence at all times by assisting with the handling of guests needs and complaints tactfully and efficiently. Assist Guest Relations in greeting, rooming, and sending off guests. Inspect front of house and back of house regularly for cleanliness and orderliness. Ensure that front line staff complies with marketing techniques and maximizes sales. Check billing instructions, monitor guest credit and act upon any discrepancies. To maintain Front Office log book and shift reports. Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates Degree or diploma in hotel management Minimum 1 year of relevant experience in a similar capacity Good communication and customer contact skills Well-presented and professionally groomed at all times
Posted 2 months ago
1.0 - 2.0 years
1 Lacs
Mumbai
Work from Office
Guest Check-In and Check-Out: Efficiently manage the check-in and check-out processes, ensuring a seamless experience for guests. Reservations Management: Handle reservations via phone, email, and in-person, ensuring accurate bookings and special requests are noted. Guest Services: Provide information about hotel services, local attractions, and events; assist guests with inquiries and problem resolution. Payment Processing: Accurately process payments and maintain records of transactions, ensuring compliance with hotel policies. Communication: Collaborate with housekeeping, maintenance, and management to address guest needs and ensure high service standards. Handling Complaints: Address guest complaints with empathy and professionalism, striving for prompt resolution and guest satisfaction. Maintaining Front Desk Area: Ensure the reception area is clean, organized, and stocked with necessary supplies and promotional materials. Reporting Issues: Report any maintenance issues or safety concerns to the appropriate department promptly. - Minimum Hotel Management Graduation - Any additional course/certification in Travel & Tourism - Minimum 6 months experience
Posted 2 months ago
1.0 - 2.0 years
2 - 5 Lacs
Lucknow
Work from Office
Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Identify optimal, cost effective use of the resources and educate the team on the same. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Diploma / Degree in Hotel Management or any other equivalent qualifications.
Posted 2 months ago
0.0 - 5.0 years
0 - 3 Lacs
Chennai
Work from Office
We are seeking a professional, courteous, and efficient Front Office Executive to manage our front desk operations. The ideal candidate will be the first point of contact for visitors and employees, ensuring a welcoming and organized front office experience. Freshers and experienced Interested candidates send your resumes to stefiseles.s@coronishealth.com to book interview slot. Role & responsibilities Direct visitors to the appropriate person or department Answer, screen, and forward incoming phone calls Maintain a tidy and presentable reception area Handle incoming and outgoing correspondence (emails, packages, couriers) Schedule appointments and maintain calendars Assist in administrative tasks such as data entry, filing, and record keeping Coordinate with internal departments for smooth office operations Manage office supplies and inventory for the front desk Handle basic queries and provide accurate information to clients and guests Good verbal and written communication skills Preferred candidate profile Freshers can also Apply 15years of education is must (Bachelors degree or 12+ 3yrs diploma) Flexible with any shift
Posted 2 months ago
3.0 - 5.0 years
2 - 3 Lacs
Kolkata
Work from Office
Greeting walk-in customers. Calling & forwarding telephone calls. Organize & maintain files/ records. Maintain material/ courier inward & outward. Periodical physical verification of the stock & update it. Ensure to maintain the area neat & tidy. Required Candidate profile Working knowledge in front desk management with good administrative capabilities. Plz. send resume with photo & payslip to hr@crownlam.com
Posted 2 months ago
0.0 - 2.0 years
2 - 3 Lacs
Noida
Work from Office
Role & responsibilities Greet and welcome visitors and clients in a friendly and professional manner. Maintain a tidy and presentable reception area with all necessary stationery and materials. Maintain visitor logs and issue visitor passes. Provide basic and accurate information in-person and via phone/email. Assist with administrative duties such as filing, photocopying, data entry, and record keeping. Coordinate with internal departments as needed for guest/client requirements. Handle office supply inventory and place orders when necessary. Support HR/Admin team in day-to-day tasks. Preferred candidate profile Proven work experience as a Front Desk Executive, Receptionist, or similar role. Proficiency in Microsoft Office (Word & Excel). Good communication and interpersonal skills. Strong organizational and multitasking abilities. Customer service attitude.
Posted 2 months ago
1.0 - 5.0 years
0 - 1 Lacs
Pune
Work from Office
Urgent requirement For Hospital receptionist - Female Only *Quali- Any Graduation *Experience- 1yr to 4 yrs In hospital & Clinic *Location - Balewadi,Baner,HInjewadi *Hospital Experience Required *Contact - HR Kalpana : 7387059178 Required Candidate profile 1.Should be presentable. 2.Must have good communication skills in English 3.Must be a multi-tasker and should be able to handle front office tasks 4.Good at handling discussions and handling clients
Posted 2 months ago
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