Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Home
>
Jobs in Pune
>
Fairmont Hotels &amp; Resorts
>
Front Office Executive

Front Office Executive

Fairmont Hotels &amp; Resorts

1 - 2 years

|

2 - 5 Lacs

Posted:16 hours ago| Platform:

Apply

Skills Required

Front office Front Office Executive Sales hotel operations Hotel management Billing Inspection General Administrator Monitoring Guest relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms, visitors.
Maintain high standards of customer services at the reception desk so that customers expectations are consistently exceeded.
Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
Communicate with AMGS on all matters regarding guest services & hotel operations.
Ensure documentation of all guest related issues using the logbook.
Sign media and supervise shift handover procedures.
Coordinate and communicate with other hotel departments as required regarding general administration and operations issues.
Provide management presence at all times by assisting with the handling of guests needs and complaints tactfully and efficiently.
Assist Guest Relations in greeting, rooming, and sending off guests.
Inspect front of house and back of house regularly for cleanliness and orderliness.
Ensure that front line staff complies with marketing techniques and maximizes sales.
Check billing instructions, monitor guest credit and act upon any discrepancies.
To maintain Front Office log book and shift reports.
Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates

Degree or diploma in hotel management
Minimum 1 year of relevant experience in a similar capacity
Good communication and customer contact skills
Well-presented and professionally groomed at all times

More Jobs at Fairmont Hotels &amp; Resorts

Duty Manager

Kolkata

INR 2 - 7 Lacs

Duty Engineer

Gandhinagar

INR 1 - 2 Lacs

Duty Manager

Jaipur

INR 2 - 6 Lacs

Demi Chef de Partie

Jaipur

INR 2 - 5 Lacs

Executive Housekeeper

Pune

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Fairmont Hotels &amp; Resorts

RecommendedJobs for You

Front Office Executive

Chennai

Front Office Executive

Mumbai

Front Office Executive

Jones Lang LaSalle Property Consultants (India) Pv t. Ltd.

Navi Mumbai

Front Office Executive

Bengaluru, Karnataka, India

Front Office Executive

Fairmont Hotels &amp; Resorts

Mumbai, Pune, Khopoli

Front Office Executive

Fairmont Hotels &amp; Resorts

Gandhinagar

Front Office Executive

Fairmont Hotels &amp; Resorts

Pune

Front Office Executive

Fairmont Hotels &amp; Resorts

Lucknow

Front Office Executive

Sandoz Restaurant

North Goa, Goa, India

Front Office Executive

Centre For Sight

Palwal