Posted:3 weeks ago|
Platform:
On-site
Full Time
Company Profile Hunch Circle – A leading Hospitality workspace in India The Circle. Work is a premium, design-led, technology-enabled, lifestyle workspace with state-of-the-art plug-and-play infrastructure. We also invest, incubate, and be the very backbone for startups, at the same time providing flexible and vibrant workspaces for enterprises, big to small. The Circle is about collaboration, conversations, and debates, a place with energy and inspiration with a community at its core! A SPACE THAT GIVES YOU LOTS OF BREATHING SPACE. From spacious workstations, luxurious open spaces, picture-perfect balconies, and a well-equipped Cafeteria. Our spaces at The Circle. Work is designed to ensure that the things you love are always around the corner. After all, the best ideas come to you when you are surrounded by them. AT THE CIRCLE, YOU NEVER GO BACK TO SQUARE ONE . The Circle has set up a digital-first business accelerator called The Circle: Founders Club to help scale up early-stage startups through focused mentoring, shared business services, funding support, key business collaborations, and global access. Furthermore, The Circle Innovation Program (TCIP), in partnership with CII is creating and executing programs for corporates interested in leveraging the start-up ecosystem to boost Innovation and growth in the country. WHY JUST WORK, WHEN YOU CAN WORK AND PLAY? At The Circle, we ensure that work co-exists with play. Workshops, Panel Discussions, and Boot Camps are perfectly mixed up with music, standup comedy, and entertainment sessions, making sure that we're always brimming with enthusiasm and fervor. The Circle was birthed by Hunch Ventures - a group that believes in entrepreneurship that supports innovation and technologies that enable efficiency and ease in daily lives. Now we are at Millennium City Centre - Gurgaon Omaxe Square, Jasola - New Delhi Palm Spring Plaza, Golf Course Road - Gurgaon Unitech Trade Centre, Sushant Lok – Gurgaon Rajpur Road- Dehradun Job Description Executive – Front Office/ Community Experience Community Experience is a pivotal role at The Circle, responsible for managing front office operations and enhancing the member experience. This dynamic position requires a proactive individual who excels in customer service, community engagement, and operational management. The ideal candidate is a personable, organized, and resourceful professional with a passion for fostering a positive and collaborative community environment. Key Responsibilities: Member Experience: Ensure a superior member experience at the Front Office when members or visitors check into our space. Brand Representation: Represent our brand and service ethos while acting as the first point of contact for all clients and visitors, providing a professional and friendly service. Digital Reports Management: Maintain front office digital reports for audit and compliance purposes. Meeting Room Management: Assist in meeting room management, operations, and other community tasks as assigned. Member Services: Manage the member service desk, member helpline, emails, and WhatsApp to provide an excellent customer experience. Member Onboarding: Onboard new members on Nexudus ( our space management tool ). Policy Guidance: Guide members on all relevant policies and house rules of The Circle. Visitor Management: Oversee visitor management and daily reporting. Member Assistance: Assist members in a friendly and professional manner. Maintenance and Cleanliness: Conduct regular maintenance and cleaning in the front office area. Qualifications: Fresher / Lateral with 1 -2 years of experience in a front office or community management role, preferably in a co-working space or hospitality industry. Proficiency in using space management tools like Nexudus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to represent The Circle's brand and values with integrity and professionalism. Customer-focused mindset with a passion for creating a positive member experience. Ability to work independently and as part of a team. As an organization, we aim to ensure that all team members feel welcomed, and supported, and have equal opportunities to grow and thrive. We believe that diverse voices and perspectives enrich our work environment and contribute to our overall success. Join our team at The Circle. Work, where you can be part of a forward-thinking company that values inclusivity and empowers employees to reach their full potential." Be a part of our expansion Journey. Location: Dehradun Show more Show less
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