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Front Office Executive

Front Office Executive

Naukri Hospitality Jobs

2 - 4 years

|

1 - 4 Lacs

Posted:14 hours ago| Platform:

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Skills Required

opera front office operations front office hospitality reservation front desk front office management customer service receptionist activities office assistance telephone handling guest relations telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Executive to join our team in the Hospitality industry. The ideal candidate should have knowledge of Opera and excellent communication skills.

Roles and Responsibility

Manage front office operations, including reception, reservation, and concierge services.
Handle customer inquiries and resolve issues professionally and courteously.
Coordinate with other departments to ensure seamless service delivery.
Maintain accurate records and reports, including guest information and transaction history.
Ensure compliance with company policies and procedures.
Provide exceptional customer service to ensure high levels of satisfaction.

Job Requirements

Minimum 1 year of experience in a similar role, preferably in the Hospitality industry.
Strong knowledge of front office operations, including reception, reservation, and concierge services.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
Strong problem-solving and analytical skills.
Familiarity with Opera software is mandatory.
( Opera knowledge must).

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