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Knight Frank
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Front Office Cum Helpdesk Executive - female

Front Office Cum Helpdesk Executive - female

Knight Frank

1 - 4 years

2 - 3 Lacs

hyderabad uppal

Posted:1 hour ago| Platform:

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Skills Required

front office visitor management courier management helpdesk vendor coordination ticketing receptionist activities reception vendor management helpdesk management guest relations stationary management meeting planning hospitality management calls handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

POSITION:- Front Office cum Helpdesk Executive - Female

Exp: 1+years

Work Location: Hyderabad (Uppal)

Salary: 28K to 30K TH

Qualification: Inter/ITI/Diploma/Any Graduation

Preferred : Female

mounika.b@in.knightfrank.com

Role & responsibilities

1. Handle incoming calls & transfer to the concerned staff. (Board line as well as Head Service line)

2. Maintaining the Reception area.

3. Keeping the reception neat & clean.

4. Reception flowers & office plants upkeep & maintenance

5. Attending to the visitors that come in at the reception.

6. Updating telephone list.

7. Managing meeting room booking & co-orating with IT for projector set up

8. Monitor function of Meeting rooms (cleaning / service / upkeep).

9. Co-ordinate with site team for celebrations / initiatives / festival dcors etc.

Provide service request responses in appropriate manner.
Consistent and timely responses to customers within the scope of the work / established Service Level Agreements.
Analysing request and complaints to study pattern and initiate action on high TAT requests and complaints
Use of KF Community software to log complaints in the Help desk Module for Receiving of requests

First Level SPOC for all requests/ Complaints/Feedback/Suggestions & Escalations

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