Responsibilities You will be responsible for defining, delivering high quality scalable BI solutions to meet business objectives u Be a key point of expertise and consultation Data Warehouse Dimensional modelling Ensuring development aligns to agreed standards and is of a high quality Evaluating and adopting new techniques to advance the Azure Data Platform Provide expert guidance on BI skills and the latest Microsoft BI tools and technologies Maintain accurate and complete solution design documents Collaborate with BI Specialists, Engineers, DBAs, BI Developers, Analysts and third party BI suppliers for successful development of BI reporting and analysis solutions Write clean, effective, and reusable code with notes for others throughout To work with multiple stakeholders and Knight Frank teams on wider projects To be able to advise other parties on best practice and on Data, BI tools and concepts Experience Building Enterprise BI solutions Have strong experience with Microsoft SQL or T-SQL for querying data u Solid experience with Data Modelling, Data Warehouse design and Data Lake concepts and practices u Have a good knowledge of Microsoft Reporting tools (Power BI and MS SSRS) u Proactive to remain up to date with latest Microsoft technologies and techniques u Demonstrated experience working effectively as part of a team, showing strong collaboration and resourcefulness Desirable to have but not essential u Agile delivery methodology of database development u Experience in the Property sector u Working with Azure Synapse or Data Bricks u Power BI Data Platform tools to have in-depth knowledge of the following u SQL Azure DB or DW u MS SQL Server u SSAS cube development Particular Aptitudes/Skills Required u Highly organised, systematic and adaptable with an excellent attention to detail, with the ability to recognise the relative importance of software issues and to prioritise work effectively u Ability to communicate clearly and deal with others at all levels in a polite, professional, friendly and helpful manner, both face to face, by email and on the telephone and maintain a good working relationships at all times u Demonstrated an ability to work on multiple projects simultaneously u Ability to work with all members of the team, in a professional and yet dynamic and creative environment, fostering an open, friendly and constructive working relationship with all members of the Knight Frank team u Ability to work within a high pressure environment, balance priorities and remain calm under pressure u The successful candidate will be flexible, self-motivated, organised and pro-active with excellent computing and administration skills and the ability to adapt to a wide range of tasks. They will also have a hands on attitude and possess the necessary skills, manner and experience to provide an effective support service to the department/office u Desire to learn new technologies and continuously develop new skills and expertise u Ability to work out of hours to deliver application upgrades in agreed maintenance windows

Building and maintaining strong relationships with key customer Resolving customer complaints quickly and efficiently. Understand key customer individual needs and addressing these To ensure prompt service for special guests like disabled people, elderly, children and VIPs. To liaise with housekeeping / pantry / facility staff to provide an overall comfort to the guest. To maintaining the ambience and decorum at the reception / business center. Advise and communicate job responsibilities, performance expectations, customer service standards and company policies / guideline Ensure achievement of departments goals and objectives and administer smooth and effective running of cleaning operations Supervise and inspect work activities custodial personnel to ensure clean, orderly, and attractive presentation Supervise and Monitor the contractors performance To ensure adherence to company and client policies and SOPs. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take Corrective action Conduct orientation training and in-service training for cleaning supervisor to demonstrate house holding policies, work procedures and maintenance of equipment Oversee the operations of the daily soft services activities and processes of the facilities

To ensure deployment of electrician / general technicians, plumbers etc. and ensure smooth shift operations independently. To ensure proper turnout and conduct of all technicians, report any absenteeism to the manager and arrange for replacement. To ensure overall maintenance and management of the site including infrastructure, common assets and services equipments like DG system, HVAC system, elevators and escalators, BMS, HT and LT panels, APFC panels, server rooms, datacentre, UPS and VFD (variable-frequency drive), pumping system, WTP, STP, fire alarms, hydrant systems, digital application, switch yard etc. To ensure 52 weeks PPM schedules / shutdown are followed as per timeline, implement, and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment and to maintain updated service reports. To ensure that the checklists, various logs, records, energy consumption and other operational documents are updated by maintenance team or AMC vendors. To ensure that all maintenance activities are carried out as per checklist prepared specific to the project. To coordinate with the technicians and bring to the notice of the property manager/ assistant property manager, any deviation in the parameter of any of the functioning of the equipment. To ensure all consumables and spare parts inventory is maintained. To take the lead in breakdown and DRP (disaster recovery plan) situations to ensure restoration of services. To ensure prompt response to the helpdesk tickets by maintenance team and closure within TAT. To ensure proper status hand over to the next shift engineer. To ensure adherence to company and client policies and SOPs. Qualification, Experience and Specification Qualifications/ Education – Diploma / Degree in Electrical or Mechanical from affiliated / recognized university by UGC, AICTE, MHRD. Career Experience – min 3-5 years of relevant experience in managing the entire range of electro-mechanical equipment in factory / malls / large commercial complex / townships / business parks. Additional Requirements - Local mobility / own conveyance preferred. Particular Aptitudes/Skills – Good Communication Skills (Written and Verbal) People management / Interpersonal skills Team Player Proactive approach Should be fully conversant with electrical and safety norms, the Indian Electricity Rules and local authority compliances. Should be conversant with ISO, OSHAS, EMS (emergency medical services) etc. Adaptive and accommodative to the site ambiance, environment and working culture.

To receive and log calls/complaints/requests from residents and customers. To ensure logging in all the complaints in the helpdesk software. To assign the queries / complaints to technical and soft services team immediately for resolution. To track and close the complaints in coordination with respective stakeholders. To ensure consistent and timely responses to customers within defined TAT. To escalate unresolved complaints and queries to concerned authority for closure. To prepare daily MIS of queries and complaint along with analysis and share with client and site lead. To generate and analyse report of complaints log v/s TAT, ageing, escalations on monthly basis. To deal politely with all the stakeholders to understand their concerns, queries, grievances. To notify the facility manager / site team for any emergency situations. To advise guest and resident on safety and emergency procedures. To coordinate for Id cards, entry passes for servants, maids and contr

Supervise and coordinate upkeep of the office facility. Maintain heigh standards of office cleanliness and hygiene. • Oversee cleaning services , waste management and other services. • Manage cafeteria operations, catering services and vending machine. • Conduct regular inspections to identify areas of improvement. • Manage budget for soft services • Advise and communicate job responsibilities, performance expectations, customer service standards and company policies / guideline • Ensure achievement of departments goals and objectives and administer smooth and effective running of cleaning operations • Supervise and inspect work activities custodial personnel to ensure clean, orderly, and attractive presentation • Supervise and Monitor the contractors performance • To ensure adherence to company and client policies and SOPs. • Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take Corrective action • Conduct orientation training and in-service training for cleaning supervisor to demonstrate house holding policies, work procedures and maintenance of equipment • Oversee the operations of the daily soft services activities and processes of the facilitie

Roles and Responsibilities Manage interior fit-out projects from conceptualization to completion, ensuring timely delivery and quality standards. Collaborate with clients, contractors, and vendors to understand project requirements and develop design concepts. Prepare detailed designs, drawings, and specifications for commercial spaces such as offices, retail stores, or restaurants. Oversee site visits to monitor progress, identify potential issues, and implement corrective actions as needed. Ensure compliance with building codes, regulations, and industry standards throughout the project lifecycle. Desired Candidate Profile 3-7 years of experience in architectural design or interior designing with a focus on corporate interiors or commercial projects. B.Arch degree from a recognized institution (or equivalent). Strong proficiency in Autocad software; knowledge of other CAD tools like Sketchup/Revit is an added advantage. Excellent communication skills with ability to work effectively with cross-functional teams.

Roles and Responsibilities Manage end-to-end execution of commercial projects, including EPC projects. Coordinate with clients, architects, consultants, contractors, and vendors for successful project delivery. Oversee industrial building construction activities from planning to completion. Ensure compliance with safety regulations during all phases of project execution. Monitor project progress regularly and take corrective action as needed. Have knowledge of coordination activities of all services Mechanical & Electrical. Should understand client requirements and cross-check schematics provided by design consultants. Familiar with testing and commissioning procedures for M&E activities. Should be capable of end-to-end coordination with interior teams. Able to maintain documentation – including checklists, MARs, and WPRs .Project schedule Desired Candidate Profile 5-9 years of experience in MEP coordination for commercial projects (EPC). Diploma or B.Tech/B.E. degree in Electrical field. Strong knowledge of electrical engineering principles and practices. Excellent communication skills for effective client interaction.

Roles and Responsibilities Manage civil and interior works projects from planning to execution, ensuring timely completion within budget constraints. Oversee site activities, monitor progress, and identify potential issues for proactive resolution. Coordinate with architects, engineers, contractors, and other stakeholders to ensure seamless project delivery. Conduct regular site visits to inspect work quality and address any discrepancies or concerns. Ensure compliance with safety regulations, company policies, and industry standards throughout the project lifecycle. Desired Candidate Profile 5-9 years of experience in civil engineering or related field (civil & interiors). Diploma or B.Tech/B.E. degree in Civil. Proven track record of handling corporate interiors fit out EPC projects. Strong understanding of interior works and civil aspects of construction projects.

Supervise and coordinate upkeep of the office facility. Maintain heigh standards of office cleanliness and hygiene. • Oversee cleaning services , waste management and other services. • Manage cafeteria operations, catering services and vending machine. • Conduct regular inspections to identify areas of improvement. • Manage budget for soft services • Advise and communicate job responsibilities, performance expectations, customer service standards and company policies / guideline • Ensure achievement of departments goals and objectives and administer smooth and effective running of cleaning operations • Supervise and inspect work activities custodial personnel to ensure clean, orderly, and attractive presentation • Supervise and Monitor the contractors performance • To ensure adherence to company and client policies and SOPs. • Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take Corrective action • Conduct orientation training and in-service training for cleaning supervisor to demonstrate house holding policies, work procedures and maintenance of equipment • Oversee the operations of the daily soft services activities and processes of the facilitie