Front Office and Admin Executive

Overview:

Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property Coordinators in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets.

Job Summary

Duties and Responsibilities

Front Desk Operations: • Greeting and welcome guests in a professional and friendly manner.

• Direct visitors to appropriate personnel and meeting rooms.

• Manage incoming phone calls – answer, screen, and forward as necessary.

• Maintain a clean, organized, and presentable reception area with the necessary stationery and materials.

• Provide accurate information to clients and visitors in-person, via phone, and over email.

• Monitor and manage visitor logs, issue visitor badges, and ensure office security procedures are followed. • Receive, sort, and distribute incoming mail and deliveries.

Administrative Support:

• Act as the point of contact for all administrative vendors – manage contracts, negotiate prices, and ensure service delivery.

• Order and maintain stock of office and pantry supplies; ensure timely replenishment.

• Manage petty cash and maintain expense records.

• Coordinate travel and accommodation arrangements and prepare travel vouchers.

• Maintain updated records of office expenses, utility bills, and vendor invoices.

• Assist in facility management, coordinating with service providers for office maintenance, repairs, and cleanliness.

• Assign duties and manage shifts for office boys and housekeeping staff. HR and Engagement Support:

• Collaborate with the HR team to support employee engagement initiatives and office events.

• Assist in organizing celebrations, workshops, and internal communication activities.

• Maintain decorum and a positive work environment in the front office area.

• Qualifications & Skills:

• Proven work experience as a Receptionist, Admin Executive, or similar role.

• Bachelor’s degree in any field.

• Excellent verbal and written communication skills.

• Strong negotiation and vendor management skills.

• Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment handling.

• Good organizational skills and ability to multitask.

• A friendly and approachable personality with a professional attitude.

• Ability to work independently and take initiative in solving day-to-day admin issues. Preferred Qualifications:

• Bachelor’s degree in business administration or relevant field.

• 2–4 years of relevant work experience in administration and front desk management.

• Experience supporting HR teams in employee engagement is a plus