Front Office and Admin Executive

Company Description

Embassy Group is a renowned real estate development company in India with a track record of over three decades. The company has developed various commercial, residential, hospitality, education, and industrial park spaces totaling over 85 million sq.ft. Embassy Group operates in multiple locations across India and international markets with iconic Grade A business parks and legacy projects.

Role Description

This is a full-time on-site role for a Front Office Executive located in Bengaluru. The Front Office Executive will be responsible for managing receptionist duties, interacting with visitors, handling customer service inquiries, and maintaining front office operations on a daily basis.

Qualifications

• Interpersonal Skills and Communication abilities
• Experience in Receptionist Duties and Front Office management
• Strong Customer Service orientation
• Proficiency in Microsoft Office suite
• Attention to detail and organizational skills
• Ability to multitask and work efficiently in a fast-paced environment
• Previous experience in a similar role is preferred
• Bachelor's degree in any field.

Work Location:

Embassy International Riding School,

149/2 & 223, Tharahunisae Village and Post, Jala Hobli, Bengaluru Urban, Karnataka 562157

Front Desk & Customer Relations:

Greet clients, riders, visitors, and vendors with a warm, professional demeanor.

Handle phone calls, emails, and walk-in inquiries with efficiency and courtesy.

Ensure the front desk and reception area remain organized, clean, and welcoming.

Assist clients with lesson scheduling, bookings, and providing general information.

Coordinate with instructors and operational staff to ensure a seamless rider experience.

Address and resolve client feedback, concerns, or queries, escalating when necessary.

Administrative & Employee Support:

Provide assistance during riding school events, competitions, and shows.

Maintain and update daily attendance records for staff and grooms.

Track and manage employee leave requests, balances, and approvals.

Oversee employee insurance documentation, including enrollments, renewals, and claims coordination.

Assist HR/Operations teams with basic record-keeping and filing.

Ensure compliance with internal policies regarding staff welfare and attendance.

Prepare routine reports for management (e.g., attendance trends, client feedback).

Coordinate with external service providers as needed.

Requirements:

Bachelor's degree in any discipline. Experience in hospitality, customer service, or administration is preferred.

3+ years of experience in a front desk or client-facing role.

Excellent interpersonal and communication skills, both verbal and written.

Proficient in MS Office (Excel, Word) and basic data entry.

Strong multitasking abilities with exceptional organizational skills.

Prior experience in a riding school, sports academy, or animal-related environment is a plus.

Comfortable working in an environment that includes close interaction with horses and outdoor/sporting activities.

Working Conditions:

Willingness to work weekends and during special school events.

Working days: Tuesday to Sunday (Monday is the weekly off).

Flexible to work on public holidays and festivals.

Working hours: 9 AM to 6:30 PM.

Compensation:

Immediate joiners or those with up to one month notice period are welcome to apply.

Application Process:

• Please email your CV to

  chandarraj.v@embassyindia.com

  with the subject line

  “

  Front Office and Admin Executive

  Application”

  .