Enhancor

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: We are seeking individuals who know Spanish and can engage with callers by listening with empathy, communicating effectively, and capturing accurate information while following our client’s scripts, protocols, and processes. Customer Service Representatives at Enhancor provide friendly, professional, and comprehensive support to our clients' customers. As this position requires extensive documentation and notation for high-level corporate clients, so keeping that in mind we are providing 24-hour support 365 days a year working in rotational shifts. Therefore, we can offer our team members flexible work hours around the clock! You’ll uncover challenges that enliven you as you grow professionally and explore career opportunities based on your interests and abilities. If you are looking for a stable career, join us! Duties & Responsibilities: · Flexibility to work during the US and rotational shift is essential. · Message intake & dispersal. · Providing support through voice, chat, or calls. · Scheduling & appointment setting. · Order intake. · Opening trouble tickets. · Email response. · Monitoring system alerts. · Immediate notification of emergent issues and more. · After Hours Emergency Call Handling. · Complaints and Escalation Handling. Qualifications & Skills: · Looking for someone having 0.6 months to 4 years of relevant experience . · Should know Spanish. · A welcoming voice with an upbeat tone. · Typing speed must be over 25 WPM. A test will be administered. · Excellent customer service and computer literacy skills. · Excellent command of grammar and spelling must be adept at paying attention to detail. · Flexible, a team player with exceptional verbal and communication expertise. · Computer skills in a Windows-based environment. · Must be available to work a weekend day (Sat or Sun each week). · Training will last approximately one week. In your second week, you will move to your new set schedule. · Good attendance & schedule adherence following. Show more Show less

🚀 We're Hiring! IT Helpdesk Coordinator at Enhancor 🚀 Enhancor, a leading customer service firm specializing in outsourced accounting, regulatory compliance, IT, and financial services for real estate and property management companies, is looking for a skilled IT Coordinator to join our dynamic team in Pune! As an IT Coordinator, you’ll play a pivotal role in supporting our internal teams, ensuring smooth operations across the company. From troubleshooting hardware and software issues to administering Microsoft 365 services, your expertise will be key to maintaining productivity and efficient workflows. Key Responsibilities: Efficiently triage, log, and prioritize support tickets in accordance with established procedures. Ensure all tickets are resolved in a timely manner, adhering to service level agreements (SLAs). Communicate effectively with users to provide updates and solutions to their issues Provide expert technical assistance to employees on a diverse range of software, hardware, and networking issues. Troubleshoot and resolve problems with user devices, including desktops, laptops, printers, and other peripherals. Deliver high-quality support via various channels such as phone, email, and chat. Manage and administer Microsoft 365 applications and services, including Exchange Online, OneDrive for Business, Microsoft Teams, and other collaboration tools. Support users with issues related to Microsoft 365 services, including account management, access permissions, and feature functionality. Monitor and maintain the health of Microsoft 365 services to ensure optimal performance. Provide support for common software applications used within the company, such as Outlook, Microsoft Teams, and Zoom. Assist with software installation, configuration, and troubleshooting to ensure smooth operation and integration with other systems. Set up, configure, and maintain user workstations, laptops, printers, and other network-connected devices. Diagnose and resolve issues with printers, copiers, scanners, and other office equipment. Ensure that all hardware and peripherals are functioning correctly and are up to date with the latest software and drivers. Perform routine software updates and installations to maintain system performance and security. Perform regular virus, spyware, and adware scans to ensure the security and integrity of company systems and data. Implement and monitor security measures to protect against potential threats and vulnerabilities. Utilize diagnostic techniques and remote tools to troubleshoot and resolve issues for users who are working off-site or in remote locations. Provide clear instructions and guidance to users during remote troubleshooting sessions. What You’ll Need: 🎓 A Bachelor's degree in IT, Computer Science, or a related field 💼 5-7 years of IT support experience (Help Desk/Call Center/IT Technician) ⚙️ Proven expertise in managing and troubleshooting Microsoft 365 services 💡 Strong problem-solving and communication skills 💻 Experience with remote troubleshooting tools 🔒 Knowledge of system security, virus protection, and software updates. 📩 Send your resume and cover letter to hr@enhancor.com to apply today! #Hiring #ITCoordinator #TechJobs #ITSupport #PuneJobs #Enhancor #JobOpening #ITCareers Show more Show less

OVERVIEW Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. SUMMARY A Virtual Executive Assistant provides extensive administrative support to the designated individual or team remotely. Their responsibilities include managing calendars, scheduling appointments, coordinating meetings, facilitating communication, organizing files and reports, making travel arrangements, and supporting various projects. This role demands discretion, exceptional time management skills, adaptability, and proficiency with technology. Ultimately, the Virtual Executive Assistant plays a vital role in ensuring the seamless execution of tasks assigned by the designated individual or team, thus contributing significantly to the organization's overall success. RESPONSIBILITIES Ø Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communication on the executive’s behalf. Ø Maintaining comprehensive and accurate records. Ø Strict maintenance of confidentiality for all information under his/her purview. Ø Performing minor accounting duties. Ø Keep executives organized and informed. Ø Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary. Ø Take minutes during meetings and follow up accordingly. Ø Act as the point of contact among executives, employees, clients, and other external partners. Ø Prepare weekly, monthly, and/or quarterly reports and presentations. Ø Manage and maintain executive schedules, including scheduling travel and conferences, making appointments, and making changes to appointments. Ø Provides project and budget management, space requirements, IT coordination, and all other support required for these various events and meetings. Ø Handle phone and email correspondence with tact, discretion, and good judgment. Ø Keep track of all open items/agendas using project management tools. Ø Lead and coordinate travel itineraries and related meetings and arrangements. Ø Monitor, screen, respond to, and distribute incoming communications. Ø Liaise with internal staff at all levels. Ø Review operating practices and implement improvements where necessary. Ø Prepare checks and documents for signature and review. Ø Maintain and help prioritise the to-do list of executives. QUALIFICATIONS Ø A seasoned professional with more than 5 years of relevant experience. Ø He/she would be based in the Pune office and might need to work in various U.S. time zones. Ø Bachelor’s degree or equivalent qualification in the relevant domain. Ø PA diploma or certification is a plus. Ø Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite. Ø Experience using project management and Microsoft suite tools. Ø Knowledge of standard office administrative practices and procedures. SKILLS Ø Excellent verbal and written communication skills. Ø Excellent time management skills and ability to execute work remotely. Ø Ability to multitask and prioritise tasks. Ø Powerful interpersonal skills and ability to build relationships with key stakeholders. Ø Organisational and planning skills. Ø Information gathering and monitoring skills. Ø Problem-analysis, problem-solving skills, and proactive. Ø Judgment and decision-making ability. Ø Self-motivation and discipline. Ø Initiative, Confidentiality and Adaptability Ø Attention to detail and accuracy.

About us: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources for its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: We are looking for an experienced Senior Executive – Administration to join our team. He/she will perform a variety of administrative tasks, including stocks of snacks & stationery, bookings, vendor management i.e., cab and other office work. For this position, he/she should be able to use their organizing skills to manage office space and time, as he will collaborate with clients and colleagues in a fast-paced environment. He/she should also have excellent verbal and written communication skills. Duties & Responsibilities: Flexibility to work in US shift is essential. · Handle requests and queries appropriately. · Efficient fleet management. · Monitor office supplies and research advantageous deals or suppliers. · Helping HR team in arrangement of events inside/outside of office premises along with gifts. · Maintain various agreements, documents, forms, and formats as per pre-defined formats. · Providing support to other departments and managers. · Ensure that quality and cost control is maintained in all departments. · Ensure clean office environment. · Check deadlines on incoming requests and put preliminary work in play. · Routinely re-order department supplies. · Office supplies are made available to the employees as per the guidelines. · Maintain cleanliness of office premise and equipment. · Ensure that amenities are provided for staff working on night shifts and after office hours as per company policy. · Cross checking office store and keep inventory and stock of the snacks, stationary etc. · Maintenance of Office equipment is done as per schedule; contracts are reviewed and renewed as required. · Arrange amenities as needed. · Facilitate travel schedules and make travel arrangements for the employees by coordinating with travel agents and employees. Qualifications & Skills: · Proven work experience as a senior administrative executive, or administrative executive. · Relevant experience should be in between 2-4 years. · In-depth understanding of office management and daily operations. · Hands-on experience with MS Office. · Working knowledge of office equipment, like printers and fax machines. · Excellent verbal and written communication skills. · Strong organizing and time-management skills. · Must be Graduated and if any additional qualification as an Administration executive or assistant will be a plus.

OVERVIEW Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. SUMMARY The Human Resources Executive plays a crucial role in the success of the business and is the go-to person for all employee-related issues. People are our most important asset, and the Human Resource Executive is responsible for ensuring a happy and productive workplace where everyone works towards achieving our mission and objectives. In addition to managing activities such as job design, recruitment, employee relations, performance management, training & development, and talent management, the Human Resource Executive also plays a vital role in promoting corporate values and shaping a positive culture within the organization. RESPONSIBILITIES Flexibility to work during the US shift is essential. Dual Role in Recruitment and Operations: Serve as a vital contributor in both recruitment and operational Human Resource activities. This role demands a balance between talent acquisition and daily Human Resource operations, requiring strategic thinking and hands-on execution. · Coordinate overall Human Resource strategies, systems, tactics and procedures across the organization. · Fostering a Positive Workplace Culture: Champion initiatives that promote a healthy, inclusive, and motivating work environment. Proactively address employee concerns and contribute to high morale and engagement. Report to management and provide decision support through Human Resource metrics. Employee engagement, record maintenance. Maintaining employee and workplace privacy. Ensuring optimum utilization of human resources i.e., manpower planning and deployment. Exposure in an HRMS or online Human Resource processes, 'Ensure all Human Resource Operation processes meet the benchmarks. Qualifications An MBA (Full-time) with hands-on experience in recruitment, designing organization structure, and employee development at the corporate level. Must have prior experience working in US real estate and property management. Excellent communication skills with around 2 to 4 years of post-MBA experience. Proven working experience as a Human Resources Executive. People-oriented and results-driven Demonstrable experience with Human Resources metrics Knowledge of Human Resource systems and databases. Excellent active listening, negotiation, and presentation skills. Ability to influence and collaborate with stakeholders at all levels. Competence to build and effectively manage interpersonal relationships at all levels of the company. The role consists of approximately 30% recruitment and 70% operational responsibilities.

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property Coordinators in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Enhancor is currently seeking a Construction Accountant responsible for the comprehensive management of all financial records and bookkeeping activities. This role necessitates active listening and a thorough understanding of the needs of residents, communities, partners, and stakeholders. The Construction Accountant will play a pivotal role in the development and maintenance of high-quality, affordable housing innovatively and sustainably. Furthermore, the position aims to create a positive social and environmental impact within the properties and communities served. Duties and Responsibilities · Flexibility to work in the US Shift is essential. · Prepare and maintain a schedule of values and a Work in Progress Schedule · Managing the annual financial statement audit and the monthly and quarterly accounting close for the general contractor and development vertical of the Company · Prepare all monthly, quarterly, and year-end work papers and help in the preparation of corporate tax return, as needed. · Assist the Senior Director of Finance / President in preparing the annual operating budget, maintaining a rolling five-year business plan, and providing monthly updates to the President. · Assist with the treasury functions of the company as they relate to the general contractor and development vertical of the Company. · Coordinating the expense reporting systems and reimbursements as needed · Coordinating with IT to roll out an electronic workflow solution · Assist with creating and maintaining corporate policies and procedures · Responsible for billing and collections of all construction management fees · Invoice all corporate reimbursements, including salary. · Preparing ad-hoc reporting as directed by the President/ Senior Director of Finance. · Assist the Senior Director of Finance in any special project that arises. · Ability, if necessary, to create draws for lenders and to interact with General Contractors and Sub-Contractors Qualifications · Bachelor’s degree in the relevant field required · Relevant experience of 5-6 years · YARDI and RealPage experience is mandatory · Knowledge of Cost accounting and the construction industry is a must · Curious and highly driven · Excellent verbal and written communication skills · Detail-oriented with high attention to detail · Values entrepreneurialism and works well with limited direction · Demonstrate ability in problem solving, priority setting and planning · Confidentiality

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources for its clients. The Enhancor team has experience interfacing with some of the largest property Coordinators in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: We are looking for a detail-oriented and results-driven finance professional with four years of experience in project accounting, specializing in US construction accounting draw processes, job cost reconciliation, financial reconciliation, and bank statement analysis. He/ She should be adept at ensuring financial accuracy, compliance, and efficient budget management. Responsibilities: Flexibility to work in the US Shift is essential. Managing and processing construction draw requests. Assist the Senior Director of Finance / President in preparing the annual operating budget, maintaining a rolling five-year business plan, and providing monthly updates to the President. Assist with the treasury functions of the company as they relate to the general contractor and development vertical of the Company. Coordinating the expense reporting systems and reimbursements as needed. Ensuring precise financial tracking and adherence to contractual obligations. Monitoring and accounting for retention amounts, Ensuring accurate recording and timely release upon project completion. Conducting budget vs. actual cost reconciliations, ensuring financial alignment with project objectives and identifying variances. Preparing and maintaining comprehensive cost reports, enabling proactive expense tracking and budget oversight. Performing monthly financial reconciliations, validating project financials against accounting records to ensure accuracy and consistency. Verifying and cross-referencing financial transactions with actual project expenditures, ensuring compliance with accounting standards and internal controls. Downloading, reviewing, and reconciling monthly bank statements, ensuring proper cash flow management and transaction accuracy Qualification: Bachelor’s degree in the relevant field required Relevant experience of 5-6 years YARDI and RealPage experience is mandatory Knowledge of Cost accounting and the construction industry is a must Curious and highly driven Excellent verbal and written communication skills Detail-oriented with high attention to detail Values entrepreneurialism and works well with limited direction Demonstrate ability in problem solving, priority setting and planning Maintain confidentiality.

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With an office in Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: As an IT Coordinator, you will be responsible for delivering comprehensive technical support to team members across the company. Your role will involve troubleshooting and resolving issues related to software, hardware, and networking, ensuring that all support tickets are efficiently managed. You will also oversee the setup and maintenance of user workstations and peripherals and administer critical Microsoft 365 applications and services. Your expertise will be crucial in maintaining smooth operations and supporting a productive work environment. Responsibilities: · Flexibility to work in US shift is essential. · Efficiently triage, log, and prioritize support tickets in accordance with established procedures. · Ensure all tickets are resolved in a timely manner, adhering to service level agreements (SLAs). · Communicate effectively with users to provide updates and solutions to their issues · Provide expert technical assistance to employees on a diverse range of software, hardware, and networking issues. · Troubleshoot and resolve problems with user devices, including desktops, laptops, printers, and other peripherals. · Deliver high-quality support via various channels such as phone, email, and chat. · Manage and administer Microsoft 365 applications and services, including Exchange Online, OneDrive for Business, Microsoft Teams, and other collaboration tools. · Support users with issues related to Microsoft 365 services, including account management, access permissions, and feature functionality. · Monitor and maintain the health of Microsoft 365 services to ensure optimal performance. · Provide support for common software applications used within the company, such as Outlook, Microsoft Teams, and Zoom. · Assist with software installation, configuration, and troubleshooting to ensure smooth operation and integration with other systems. · Set up, configure, and maintain user workstations, laptops, printers, and other network-connected devices. · Diagnose and resolve issues with printers, copiers, scanners, and other office equipment. · Ensure that all hardware and peripherals are functioning correctly and are up to date with the latest software and drivers. · Perform routine software updates and installations to maintain system performance and security. · Perform regular virus, spyware, and adware scans to ensure the security and integrity of company systems and data. · Implement and monitor security measures to protect against potential threats and vulnerabilities. · Utilize diagnostic techniques and remote tools to troubleshoot and resolve issues for users who are working off-site or in remote locations. · Provide clear instructions and guidance to users during remote troubleshooting sessions. Qualifications: · Bachelor’s degree in information technology, Computer Science, or Related Field. · 5-7 years’ experience as Help Desk/Call Center/IT Technician. · Proven experience in an IT support role, with a strong understanding of software, hardware, and networking concepts. · Proficiency in managing and supporting Microsoft 365 applications and services. · Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. · Strong communication skills, with the ability to explain technical concepts to non-technical users. · Experience with remote troubleshooting tools and techniques. · Knowledge of virus, spyware, and adware protection and removal processes. · Ability to work independently and manage multiple priorities effectively.

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources for its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: Accounts Receivable department ensures efficiency of operations through continuous monitoring of incoming payments, verifying and applying correct charges, accurately and timely posting of receipts, rectifying errors & discrepancies and following up on unresolved items. RESPONSIBILITIES: Flexibility to work in the US shift is essential. · Read and understand tenant ledgers. · Review monthly tenant charges and question discrepancies. · Review monthly rent roll reports and question discrepancies. · Post receipts for all deposits received from third parties/non tenant payments. · Process all tenant ledger adjustments. · Re-apply misapplied tenant payments. · Post new security deposits and additional security deposit receipts to tenant ledgers. · Post non-tenant receipts. QUALIFICATIONS · Requires a bachelor’s degree of Accounting or Finance · Understanding of general accounting. · Adherent to tight deadlines and quick turnaround for accounting deliverables. · Ability to work collaboratively in a dynamic environment where adaptability is imperative. Skills- · Strong written and oral skills . · Accurate with a strong attention to detail. · Proficient in Microsoft Suite (Excel, Word etc.). · Yardi experience preferred but not required if ability to quickly learn a new software. · Able to effectively present information and respond to questions from management and associates.

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources for its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: The IT Manager is responsible for the management of a team and the architecture, design, planning, implementation, availability, security, and ongoing support of the IT infrastructure. This includes but is not limited to cloud, networking, telephony, connectivity, compute, storage, disaster recovery, mobile devices, and SaaS/PaaS integrations. This position reports to the Head of IT and the right candidate will possess a combination of very strong technical competencies, strong business acumen, excellent communication skills, planning skills, and a proven track record leading high-performance teams. RESPONSIBILITIES Flexibility to work in US shift is essential. Under direction of the Head of IT, define IT Infrastructure strategy, architecture and standards including voice and data network, systems and storage, systems management, virtual server technology, Video Conferencing, SSO, MFA, Web Sites, SharePoint, Active Directory, and cloud computing to ensure effective operations. Manage and secure the organization’s digital workplace using Microsoft 365 and Intune by enabling secure communication and collaboration (Teams, Exchange, SharePoint) while enforcing device compliance, application deployment, and data protection policies across all endpoints. Ensure high availability and reliability of call center infrastructure, including telephony systems (VoIP), CRM integrations, workforce management tools, and real-time monitoring dashboards, to minimize downtime and maintain service quality. Oversee the monitoring, maintenance, upgrade, and administration of all IT systems, including network infrastructure, servers, storage, databases, desktops / laptops, and peripherals to achieve availability, performance, and security objectives. Ensure a stable and highly available enterprise computing environment, including effective customer communications, problem solving, root cause analysis, and remediation. Develop and execute standard operating processes and automation, including vulnerability management program, hardware refresh strategy, service request & change management processes. Drive initiatives to reduce manual effort through automation and process improvement. Oversee IT operations and supervise current IT staff who provide technical support to team members across the company on a variety of software, hardware, and networking issues. Train and mentor infrastructure team to ensure the reliability, availability, and security of our computing environment, while promoting individual growth and career development. Oversee and collaborate with security vendors and business stakeholders to ensure the security of our infrastructure. Remain current with emerging technology and its applicability to our business. Maintain good relationships with internal and external stakeholders. Identify, track, and manage technology platform risks and issues. Serves as escalation point to resolve technology issues, formulate contingency plans, and communicate status to leadership. Interface with application teams to ensure application availability and data integrity. Define and communicate project milestones, service level agreements and resource allocation to IT leadership team, department leads, support staff, and end users. Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss. Analyze IT infrastructure and system performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs. Oversee and ensure compliance for security and privacy regulations of systems, networks, and enterprise information. Requirements Bachelor’s degree in information technology, Computer Science, or Related Field. 10+ years’ experience in a combination of systems administration, networking, security, and risk management for corporate and remote offices. 3+ years’ experience as a manager of technology infrastructure and security demonstrating increasing levels of responsibility. Expertise in MS Azure cloud environments. Experience as SharePoint Administrator preferred. Extensive experience working in a team-oriented, collaborative environment. Strong people management skills. Proven experience in IT infrastructure strategic planning and development and policy development. Experience and knowledge of project management principles, including ownership of project scope, scheduling, resources, risk, and issue management. Willingness to work flexible hours, including nights, weekends, and holidays, as required Preferred experience in multifamily industry.

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: We are looking for a Corporate Accountant to prepare financial statements and oversee our budgeting and forecasting. We’ll rely on you to provide advice to support our company’s decision-making. You should be reliable and good at math and be able to communicate effectively with senior management and various departments. We also want you to be detail-oriented and possess sharp business acumen. Duties & Responsibilities: · Directing all aspects of accounting operations, overseeing all transactions related to the general ledger, receivables, payables, payroll, and financial reporting. · Developing and maintaining all necessary accounting policies and systems, including general ledger and financial reporting. Ensure that all records are maintained in accordance with the GAAP. · Perform monthly, quarterly, and annual accounting activities including reconciliations of bank, and credit card accounts, and intercompany transactions based on generally accepted accounting principles. · Prepare monthly consolidated financial reports in excel. · Analyze and report on financial status including income statement variances, communicating financial results to management. · Preparing monthly, quarterly, and annual, departmental budgets and monitoring expenditures · Improve systems and procedures and initiate corrective actions to manage periodical reporting. · Coordination, and completion of external and internal annual audits, and reviewing financial reports/support as necessary. · Analyze finances to determine risks and create forecasts. · Advise management on how to craft effective business plans and resolve cost-related issues. · Oversee taxes and abide by GST, TDS, annual income tax, and other regulations. Qualifications & Skills: · CA Certification, Requires a bachelor’s degree in accounting or finance. · 10+ years of accounting and income tax experience. · Strong analytical skills with a go-getter approach. · Experience in the consolidation of group financial statements in different currencies. · Experience and/or knowledge of transfer pricing. · Exposure to international taxation and accounting. · Extensive knowledge of the Indian Tax system and GAAP. · Advanced computer skills in MS Office, Accounting software, and databases. · Excellent organizational, problem-solving, project management, and communication skills.

OVERVIEW Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. SUMMARY The Compliance Analyst/Specialist will be responsible for reviewing move-ins, initial certifications, annual re-certifications, and interim certifications. The specialist will prepare and submit monthly, quarterly, and annual reports for tax credit syndicators. The role requires pulling EIV reports, conducting EIV zero-income checks, and resolving discrepancies for HUD-subsidized properties. The specialist will maintain compliance documentation, provide status reports, and assist with file reviews, audits, and inspections. Duties & Responsibilities: · Flexibility to work during the US shift is essential. · Review all move-ins, initial certifications, annual re-certifications, and interim certifications. · Work with the Compliance Manager to ensure compliance with all funding sources and regulatory agencies, including HUD; State Tax Credit Agency; Syndicators, and other local, State, and Federal lending/governing agencies; Limited Partners and other investors. Ensure guidelines and procedures for applicable agencies, lenders, and investors are met, including adequate record keeping, reporting systems, and other legal monitoring requirements and goals. · For all HUD subsidized properties, upon move-in approval, the Compliance Specialist will be responsible for providing the Compliance Manager and with the prepared Form HUD-50059 and the completed HUD lease for signature(s). · Work with the Community Managers in preparation of certification notices, interviews, verifications of household information, and completion of the Tenant Income Certifications. · Work with the Community Managers in the preparation of all compliance-related forms and documents as directed by the Compliance Manager. · Provide weekly status reports during initial qualification period. · Pull EIV reports for all move-ins (applies to HUD subsidized properties only). · Complete monthly EIV zero income checks and resolves EIV discrepancies (applies to HUD subsidized properties only). · Perform compliance file reviews as needed, or as requested. It will be the Compliance Analyst’s responsibility to work with the Compliance Manager to schedule the planned on-site reviews and ensure that they manage their time accordingly to accommodate and attend any scheduled audits and inspections and continue to meet the required processing deadlines. Qualifications & Skills: • Qualification - Bachelor/master’s degree from Recognized university. • 5 years + work experience in a similar role. • Should be open to work in US business hours and work from office. • English language proficiency, both spoken and written, will be an important criterion. • Should have experience working in a start-up kind of chaotic and high energy culture. • Prior experience in KPO is preferred. • Proficiency with Outlook, Microsoft Word, Excel, PowerPoint.

About us: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With an office in Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: The role requires the individual, under limited supervision, to oversee and manage contractual agreements with clients’ vendors. This individual will be responsible for providing a full range of contract administration services, including drafting, reviewing, and finalizing contracts. Duties & Responsibilities: Flexibility to work during the US shift is essential. Legal Compliance: Proofread, edit, and fact-check legal/insurance documents for accuracy and consistency, according to a SOPs (if) provided by the client and ensure documents/policies/invoices are in compliance with regulatory and industry standards as well as the policies of clients. Advice and Support: Manage insurance inquiries, coordinate effectively with agents, handle CPI and EPI accords as per requirements, document client’s requests, and finalizes policy adjustments. Additionally, assist insurance agents and client in resolving third party query. Analyse and Assist: Draw meaningful information from dispersed set of information and create informative MIS along with managing helpdesks including Insurances. Management: Manage the lifecycle of contracts, including drafting, reviewing, and finalizing agreements on required basis, including the basic vendor registration form and agreement. Team Coordination: Manage work closely with the Procurement, Risk Management teams, and senior members of the legal team, performing contract reviews for correct information including property owner entities. Qualifications & Skills: • Qualification - LLB / B.A. LLB. • 2-3 years’ work experience in a similar role. • English language proficiency, both spoken and written, will be an important criterion. • Should have experience working in a start-up kind of chaotic and high energy culture. • Prior LPO legal role preferred. • Proficiency with Outlook, Microsoft Word, Excel, PowerPoint. • Experience reviewing and negotiating complex contract terms and conditions and data using agreements. • Ability to work independently, plan and take initiative to accomplish objective in a timely manner with minimum supervision. • Familiarity with using a contracts data management system/contracts repository platform, W-9, and COI.

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property Coordinators in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Job Summary : We are looking for a dynamic and proactive Admin Assistant and Front Desk Executive to join our team. The ideal candidate will be the first point of contact for our office and will play a critical role in managing both front desk responsibilities and core administrative operations. This role requires someone with strong communication skills, the ability to multitask, and a hands-on approach to vendor management, office upkeep, and employee engagement support. Duties and Responsibilities : Front Desk Operations: • Greeting and welcome guests in a professional and friendly manner. • Direct visitors to appropriate personnel and meeting rooms. • Manage incoming phone calls – answer, screen, and forward as necessary. • Maintain a clean, organized, and presentable reception area with the necessary stationery and materials. • Provide accurate information to clients and visitors in-person, via phone, and over email. • Monitor and manage visitor logs, issue visitor badges, and ensure office security procedures are followed. • Receive, sort, and distribute incoming mail and deliveries. Administrative Support: • Act as the point of contact for all administrative vendors – manage contracts, negotiate prices, and ensure service delivery. • Order and maintain stock of office and pantry supplies; ensure timely replenishment. • Manage petty cash and maintain expense records. • Coordinate travel and accommodation arrangements and prepare travel vouchers. • Maintain updated records of office expenses, utility bills, and vendor invoices. • Assist in facility management, coordinating with service providers for office maintenance, repairs, and cleanliness. • Assign duties and manage shifts for office boys and housekeeping staff. HR and Engagement Support: • Collaborate with the HR team to support employee engagement initiatives and office events. • Assist in organizing celebrations, workshops, and internal communication activities. • Maintain decorum and a positive work environment in the front office area. • Qualifications & Skills: • Proven work experience as a Receptionist, Admin Executive, or similar role. • Bachelor’s degree in any field. • Excellent verbal and written communication skills. • Strong negotiation and vendor management skills. • Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment handling. • Good organizational skills and ability to multitask. • A friendly and approachable personality with a professional attitude. • Ability to work independently and take initiative in solving day-to-day admin issues. Preferred Qualifications: • Bachelor’s degree in business administration or relevant field. • 2–4 years of relevant work experience in administration and front desk management. • Experience supporting HR teams in employee engagement is a plus

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With an office in Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: We seek individuals who can engage with callers by listening with empathy, communicating effectively, and capturing accurate information while following our clients' scripts, protocols, and processes. The customer Service Representative at Enhancor provides friendly, professional, and comprehensive support to our clients' customers. As this position requires extensive documentation and notation for high-level corporate clients, so keeping that in mind we are providing 24-hour support 365 days a year working in rotational shifts. Therefore, we can offer our team members flexible work hours around the clock! You’ll uncover challenges that enliven you as you grow professionally and explore career opportunities based on your interests and abilities. If you are looking for a stable career, join us! Duties & Responsibilities: · Flexibility to work in the US shift is essential · Message intake & dispersal. · Providing support through voice, chat, or calls. · Scheduling & appointment setting. · Order intake. · Opening trouble tickets. · Email response. · Monitoring system alerts. · Immediate notification of emergent issues and more. · After Hours Emergency Call Handling. · Complaints and Escalation Handling. Qualifications & Skills: · Looking for someone having 0.6 months to 4 years of relevant experience . · International Customer Service experience is preferred. · A welcoming voice with an upbeat tone. · Typing speed must be over 25 WPM. A test will be administered. · Excellent customer service and computer literacy skills. · Excellent command of grammar and spelling must be adept at paying attention to detail. · Flexible, a team player with exceptional verbal and communication expertise. · Computer skills in a Windows based environment. · Must be available to work a weekend day (Sat or Sun each week). · Training will last approximately one week. On your second week, you will move to your new set schedule. · Good attendance & schedule adherence following.

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With an office in Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: The Network and IT Security Administrator works collaboratively with the Head of IT to support all current and future security, administration, backbone connectivity, availability and remote infrastructure platforms throughout the company, partner sites, and third-party cloud environments. This is a dynamic role providing support to the Head of IT for the management of the IT team and the architecture, design, planning, implementation, availability, security, and ongoing support of the IT infrastructure. Responsibilities: 1. Flexibility to work during the US shift is essential. 2. Oversee security compliance and assess and strengthen company’s security posture 3. Supports the Head of IT, analyzing IT infrastructure and system performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs. Assists the Head of IT to train and mentor infrastructure team to ensure the reliability, availability, and security of our computing environment, while promoting individual growth and career development 4. Oversee and collaborate with security vendors and business stakeholders to ensure the security of our infrastructure 5. Assists the Head of IT to define and communicate project milestones, service level agreements and resource allocation to IT leadership team, department leads, support staff, and end users 6. Responsible for secure connectivity and strict controls of information systems 7. Provide standards for network systems, including vendor recommendations 8. Support network connections to the Azure cloud and implement best practices for deployment and maintenance 9. Design and implement networking solutions within Azure, including Private Endpoints, Service Endpoints, VNet Integration 10. Configure and manage Azure Load Balancers, Traffic Managers and Application Gateways ensuring efficient load balancing and troubleshooting any related issues 11. Strong understanding of switching technologies including LAN/WAN design principles 12. Design, implement, and maintain network infrastructure using firewalls, switches, and routers 13. Responsible for the day-to-day uptime of connectivity 14. Work with vendors to determine ISP speed, availability, and price options 15. Implement a robust monitoring solution of all network devices and report on outages and issues 16. Participate in answering security questionnaires and IT security RFI’s 17. Supports WAP deployments, upgrades, and maintenance throughout the organization, utilizing the appropriate tools to review heatmaps and wireless strength to support each site 18. Creates detailed network design diagrams and IP schemes and is responsible for maintaining the information in a centrally accessible location 19. Responsible for annual security awareness training and ongoing phishing campaigns 20. Works with our 3rd party vendors and other security services to address and mitigate security related tickets and alerts 21. Serves as the escalation point for all cloud related connectivity and authentication problems 22. Partner with Head of IT to implement and support a cloud-based VPN solution 23. Supports MDM devices and other cellular based wireless technology 24. Create and maintain strict site deployment standards to be shared with 3rd party vendors 25. Enforce incident response plan and incident reporting standards 26. Heavily involved in Disaster Recovery on Business Continuity planning 27. Provide Tier 3 helpdesk support Qualifications: · Education: Bachelor’s degree in information technology, Computer Science, or a related field. · Experience: Current Security Certifications or a minimum of Five (5) - (7) years “hands on experience ” . Skills: Familiarity with monitoring and troubleshooting tools like Azure Network Watcher and Azure Monitor. Azure certifications such as Microsoft Certified: Azure Network Engineer Associate. Preferred experience supporting multiple locations in the real estate and property management industry Proven SME in Networking and Security Strong written and verbal communication skills Experience in networking and SDWAN solutions Proficient in industry monitoring and analytical tools Knowledgeable with compliance, certification, and accreditation standards Strong Troubleshooting and Research Skillset Extensive experience working in a team-oriented, collaborative environment Experience and knowledge of project management principles, including ownership of project scope, scheduling, resources, risk, and issue management

We are seeking a vigilant and detail-oriented CCTV Surveillance Analyst to join our security team. The successful candidate will be responsible for monitoring and analysing live and recorded video feeds from our CCTV systems to ensure the safety and security of our premises. This role requires excellent observational skills, the ability to respond quickly to incidents, and a commitment to maintaining a secure environment. Duties & Responsibilities: · Flexibility to work during the US shift is essential. · Validate AI-generated alerts from the system and respond appropriately to potential security threats. · Monitor live video feeds from CCTV cameras to detect suspicious or unusual activities. · Conduct regular checks of recorded footage to investigate incidents and provide reports as needed. · Respond promptly to alarms and security incidents, coordinating with on-site security personnel and law enforcement as necessary. · Maintain detailed logs of all surveillance activities and incidents. · Ensure all CCTV equipment is functioning correctly and report any malfunctions or issues to the technical support team. · Follow established protocols and procedures for handling security breaches and emergencies. · Collaborate with other security team members to enhance overall security measures. · Maintain confidentiality and handle sensitive information with discretion. · Provide support in developing and implementing new surveillance strategies. · Conduct periodic reviews of surveillance footage to identify and document patterns or trends that may pose security risks. Qualifications Education: Bachelor’s degree in information technology, Computer Science, or a related field, Security Management, Property Management, or a related field. Experience: Minimum of 3 years in a security or surveillance role within property management. Skills - Experience with AI-based surveillance systems is a plus Strong attention to detail and excellent observational skills. Excellent analytical and problem-solving skills. Proficiency in using Remote monitoring of CCTV systems and related technology. Call center experience will be an added advantage. Good communication skills and the ability to write clear and concise reports.

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With an office in Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: The Manager Property Accounting is responsible for accounting functions related to residential and commercial real estate properties. They will work alongside with accounting and property management teams to complete the month end close, account reconciliations and budget analysis for the properties. Responsibilities: · Flexibility to work in US shifts is essential. · Review of Budget Variance Reports. · Review of Balance sheet accounts. · Collaborating with other departments to complete accurate records and provide accounting support. · Ensure all the deliverables are happening within the agreed timelines. · Implement, conduct, and document process related controls. · Responsible to supervise and delegate tasks regarding day-to-day activities to team members. · Review of annual TC201s and RPIEs as required. · Review tenant billings for accuracy. Ensure that charges are appropriate. · Ensure compliance with reporting deadlines on a monthly, quarterly, and annual basis. · Implement other tasks for his/her area of responsibility requested by the direct superior. Qualification and skills:  · A bachelor's degree in accounting or related specialization. · CA/CMA Inter or MBA is an added advantage. · Must have 11 - 15 years of experience and at least 8 years of experience in residential real estate accounting. · Affordable housing knowledge a plus. · Commercial real estate experience with GAAP accounting is preferred. · Position requires both verbal and written interaction within all levels of company, in addition to contact with third parties. · Exceptional attention to detail. · Good delegation skills · Good management and leadership skills. · Candidate should be organized, able to prioritize and work under pressure and be aware of deadlines. · Proficiency in Yardi Voyager and Real Page is a plus.

Overview:  Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary. We are looking for a Senior AI & Python Developer to lead the design and development of AI-powered features across our platform. You will play a pivotal role in building scalable machine learning systems and integrating AI into our core product offerings. This is an exciting opportunity to work in a fast-paced, innovation-driven environment where your work directly impacts thousands of users. Key Responsibilities: Design and implement scalable automation frameworks and tools to streamline business and engineering processes. Lead the development and deployment of machine learning models and AI services tailored for our SaaS platform. Work closely with cross-functional teams to identify opportunities for automation and streamline workflows to improve process efficiency. Architect, write, and maintain clean, efficient Python code for AI pipelines and microservices. Work with large datasets: data preprocessing, model training, evaluation, and optimization. Drive the implementation of AI/ML features such as predictive analytics, intelligent recommendations, and automated decision-making. Ensure robust monitoring, testing, and CI/CD practices for AI models in production. Guide and mentor junior team members on AI best practices and coding standards. Stay current with the latest AI research and industry trends and evaluate their relevance for product innovation. Continuously evaluate and optimize existing processes to improve performance, reduce costs, and enhance scalability. Requirements: Bachelor’s or master’s degree in computer science, Data Science, Artificial Intelligence, or a related field. 5+ years of professional experience in Python development. 3+ years of hands-on experience in machine learning, deep learning, or applied AI. Preferred experience supporting in the real estate and property management industry. Proven track record of deploying ML models in production environments, preferably for SaaS applications. Familiarity with ML Ops, model lifecycle management, and data versioning tools (e.g., MLflow, DVC). Excellent problem-solving skills and the ability to work independently in a dynamic team environment. Experience with generative AI (e.g., GPT, LLM fine-tuning or prompt engineering). Background in NLP, computer vision, or recommender systems. Experience working in Agile environments with tools like Jira, Confluence, or Notion.

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources for its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary : We are looking for a highly capable SharePoint administrator to manage our SharePoint environment. You will be configuring our SharePoint platform, adding document libraries, and developing shared storage space and backup procedures. To ensure success as a SharePoint administrator, you should exhibit solid knowledge of Windows operating systems and the ability to create a positive experience for end-users. An outstanding SharePoint administrator will be someone whose expertise results in smooth integration and efficient online collaboration. Duties & Responsibilities: · Oversee, maintain, troubleshoot, and support SharePoint and Teams environments. · Create, configure, and manage SharePoint sites, libraries, lists, workflows, and permissions. · Create templates and other enhancements to make site creation streamlined and more consistent. · Monitor SharePoint performance, usage, and security through Microsoft 365 Admin Center and SharePoint Admin Center. · Work with stakeholders to gather requirements and provide SharePoint solutions for business needs. · Integrate SharePoint and Teams with other Office365 products and systems (where possible). · Function closely with other administrators and developers who are revamping and creating new workflows or integrating SharePoint with other systems. · Troubleshoot issues related to SharePoint functionality, permissions, and integration. · Manage user access, roles, and content lifecycle in line with compliance and governance standards. · Implement and enforce data retention, classification, and information protection policies. · Collaborate with IT team members on integrations, migrations, and automation (e.g., Power Automate). · Develop and maintain technical documentation, SOPs, and user guides. · Maintain system logs, audit trails, and activity reports; generate and distribute weekly and monthly usage, security, and performance reports. · Provide training and support to users to improve adoption and effective use of SharePoint. Qualifications & Skills: · Bachelor's degree in computer science, Information Technology, or related field. · 3+ years of experience as a SharePoint Online Administrator. · Flexibility to work in US shift is essential. · Strong understanding of Microsoft 365 services, especially SharePoint Online, OneDrive, Planner and Teams. · Proficiency in SQL & PowerShell scripting for SharePoint administration. · Familiarity with Power Platform (Power Automate, Power Apps). · Experience with site migrations, site provisioning, and permissions management. · Understanding of SharePoint migration approach and best practices, including third-party migration tools. · Comprehensive knowledge of Office 365 and Active directory groups and how they govern Team and SharePoint permissions.