Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: We are seeking individuals who know Spanish and can engage with callers by listening with empathy, communicating effectively, and capturing accurate information while following our client’s scripts, protocols, and processes. Customer Service Representatives at Enhancor provide friendly, professional, and comprehensive support to our clients' customers. As this position requires extensive documentation and notation for high-level corporate clients, so keeping that in mind we are providing 24-hour support 365 days a year working in rotational shifts. Therefore, we can offer our team members flexible work hours around the clock! You’ll uncover challenges that enliven you as you grow professionally and explore career opportunities based on your interests and abilities. If you are looking for a stable career, join us! Duties & Responsibilities: · Flexibility to work during the US and rotational shift is essential. · Message intake & dispersal. · Providing support through voice, chat, or calls. · Scheduling & appointment setting. · Order intake. · Opening trouble tickets. · Email response. · Monitoring system alerts. · Immediate notification of emergent issues and more. · After Hours Emergency Call Handling. · Complaints and Escalation Handling. Qualifications & Skills: · Looking for someone having 0.6 months to 4 years of relevant experience . · Should know Spanish. · A welcoming voice with an upbeat tone. · Typing speed must be over 25 WPM. A test will be administered. · Excellent customer service and computer literacy skills. · Excellent command of grammar and spelling must be adept at paying attention to detail. · Flexible, a team player with exceptional verbal and communication expertise. · Computer skills in a Windows-based environment. · Must be available to work a weekend day (Sat or Sun each week). · Training will last approximately one week. In your second week, you will move to your new set schedule. · Good attendance & schedule adherence following. Show more Show less

🚀 We're Hiring! IT Helpdesk Coordinator at Enhancor 🚀 Enhancor, a leading customer service firm specializing in outsourced accounting, regulatory compliance, IT, and financial services for real estate and property management companies, is looking for a skilled IT Coordinator to join our dynamic team in Pune! As an IT Coordinator, you’ll play a pivotal role in supporting our internal teams, ensuring smooth operations across the company. From troubleshooting hardware and software issues to administering Microsoft 365 services, your expertise will be key to maintaining productivity and efficient workflows. Key Responsibilities: Efficiently triage, log, and prioritize support tickets in accordance with established procedures. Ensure all tickets are resolved in a timely manner, adhering to service level agreements (SLAs). Communicate effectively with users to provide updates and solutions to their issues Provide expert technical assistance to employees on a diverse range of software, hardware, and networking issues. Troubleshoot and resolve problems with user devices, including desktops, laptops, printers, and other peripherals. Deliver high-quality support via various channels such as phone, email, and chat. Manage and administer Microsoft 365 applications and services, including Exchange Online, OneDrive for Business, Microsoft Teams, and other collaboration tools. Support users with issues related to Microsoft 365 services, including account management, access permissions, and feature functionality. Monitor and maintain the health of Microsoft 365 services to ensure optimal performance. Provide support for common software applications used within the company, such as Outlook, Microsoft Teams, and Zoom. Assist with software installation, configuration, and troubleshooting to ensure smooth operation and integration with other systems. Set up, configure, and maintain user workstations, laptops, printers, and other network-connected devices. Diagnose and resolve issues with printers, copiers, scanners, and other office equipment. Ensure that all hardware and peripherals are functioning correctly and are up to date with the latest software and drivers. Perform routine software updates and installations to maintain system performance and security. Perform regular virus, spyware, and adware scans to ensure the security and integrity of company systems and data. Implement and monitor security measures to protect against potential threats and vulnerabilities. Utilize diagnostic techniques and remote tools to troubleshoot and resolve issues for users who are working off-site or in remote locations. Provide clear instructions and guidance to users during remote troubleshooting sessions. What You’ll Need: 🎓 A Bachelor's degree in IT, Computer Science, or a related field 💼 5-7 years of IT support experience (Help Desk/Call Center/IT Technician) ⚙️ Proven expertise in managing and troubleshooting Microsoft 365 services 💡 Strong problem-solving and communication skills 💻 Experience with remote troubleshooting tools 🔒 Knowledge of system security, virus protection, and software updates. 📩 Send your resume and cover letter to hr@enhancor.com to apply today! #Hiring #ITCoordinator #TechJobs #ITSupport #PuneJobs #Enhancor #JobOpening #ITCareers Show more Show less

OVERVIEW Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. SUMMARY A Virtual Executive Assistant provides extensive administrative support to the designated individual or team remotely. Their responsibilities include managing calendars, scheduling appointments, coordinating meetings, facilitating communication, organizing files and reports, making travel arrangements, and supporting various projects. This role demands discretion, exceptional time management skills, adaptability, and proficiency with technology. Ultimately, the Virtual Executive Assistant plays a vital role in ensuring the seamless execution of tasks assigned by the designated individual or team, thus contributing significantly to the organization's overall success. RESPONSIBILITIES Ø Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communication on the executive’s behalf. Ø Maintaining comprehensive and accurate records. Ø Strict maintenance of confidentiality for all information under his/her purview. Ø Performing minor accounting duties. Ø Keep executives organized and informed. Ø Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary. Ø Take minutes during meetings and follow up accordingly. Ø Act as the point of contact among executives, employees, clients, and other external partners. Ø Prepare weekly, monthly, and/or quarterly reports and presentations. Ø Manage and maintain executive schedules, including scheduling travel and conferences, making appointments, and making changes to appointments. Ø Provides project and budget management, space requirements, IT coordination, and all other support required for these various events and meetings. Ø Handle phone and email correspondence with tact, discretion, and good judgment. Ø Keep track of all open items/agendas using project management tools. Ø Lead and coordinate travel itineraries and related meetings and arrangements. Ø Monitor, screen, respond to, and distribute incoming communications. Ø Liaise with internal staff at all levels. Ø Review operating practices and implement improvements where necessary. Ø Prepare checks and documents for signature and review. Ø Maintain and help prioritise the to-do list of executives. QUALIFICATIONS Ø A seasoned professional with more than 5 years of relevant experience. Ø He/she would be based in the Pune office and might need to work in various U.S. time zones. Ø Bachelor’s degree or equivalent qualification in the relevant domain. Ø PA diploma or certification is a plus. Ø Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite. Ø Experience using project management and Microsoft suite tools. Ø Knowledge of standard office administrative practices and procedures. SKILLS Ø Excellent verbal and written communication skills. Ø Excellent time management skills and ability to execute work remotely. Ø Ability to multitask and prioritise tasks. Ø Powerful interpersonal skills and ability to build relationships with key stakeholders. Ø Organisational and planning skills. Ø Information gathering and monitoring skills. Ø Problem-analysis, problem-solving skills, and proactive. Ø Judgment and decision-making ability. Ø Self-motivation and discipline. Ø Initiative, Confidentiality and Adaptability Ø Attention to detail and accuracy.

About us: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources for its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Summary: We are looking for an experienced Senior Executive – Administration to join our team. He/she will perform a variety of administrative tasks, including stocks of snacks & stationery, bookings, vendor management i.e., cab and other office work. For this position, he/she should be able to use their organizing skills to manage office space and time, as he will collaborate with clients and colleagues in a fast-paced environment. He/she should also have excellent verbal and written communication skills. Duties & Responsibilities: Flexibility to work in US shift is essential. · Handle requests and queries appropriately. · Efficient fleet management. · Monitor office supplies and research advantageous deals or suppliers. · Helping HR team in arrangement of events inside/outside of office premises along with gifts. · Maintain various agreements, documents, forms, and formats as per pre-defined formats. · Providing support to other departments and managers. · Ensure that quality and cost control is maintained in all departments. · Ensure clean office environment. · Check deadlines on incoming requests and put preliminary work in play. · Routinely re-order department supplies. · Office supplies are made available to the employees as per the guidelines. · Maintain cleanliness of office premise and equipment. · Ensure that amenities are provided for staff working on night shifts and after office hours as per company policy. · Cross checking office store and keep inventory and stock of the snacks, stationary etc. · Maintenance of Office equipment is done as per schedule; contracts are reviewed and renewed as required. · Arrange amenities as needed. · Facilitate travel schedules and make travel arrangements for the employees by coordinating with travel agents and employees. Qualifications & Skills: · Proven work experience as a senior administrative executive, or administrative executive. · Relevant experience should be in between 2-4 years. · In-depth understanding of office management and daily operations. · Hands-on experience with MS Office. · Working knowledge of office equipment, like printers and fax machines. · Excellent verbal and written communication skills. · Strong organizing and time-management skills. · Must be Graduated and if any additional qualification as an Administration executive or assistant will be a plus.

OVERVIEW Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property managers in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. SUMMARY The Human Resources Executive plays a crucial role in the success of the business and is the go-to person for all employee-related issues. People are our most important asset, and the Human Resource Executive is responsible for ensuring a happy and productive workplace where everyone works towards achieving our mission and objectives. In addition to managing activities such as job design, recruitment, employee relations, performance management, training & development, and talent management, the Human Resource Executive also plays a vital role in promoting corporate values and shaping a positive culture within the organization. RESPONSIBILITIES Flexibility to work during the US shift is essential. Dual Role in Recruitment and Operations: Serve as a vital contributor in both recruitment and operational Human Resource activities. This role demands a balance between talent acquisition and daily Human Resource operations, requiring strategic thinking and hands-on execution. · Coordinate overall Human Resource strategies, systems, tactics and procedures across the organization. · Fostering a Positive Workplace Culture: Champion initiatives that promote a healthy, inclusive, and motivating work environment. Proactively address employee concerns and contribute to high morale and engagement. Report to management and provide decision support through Human Resource metrics. Employee engagement, record maintenance. Maintaining employee and workplace privacy. Ensuring optimum utilization of human resources i.e., manpower planning and deployment. Exposure in an HRMS or online Human Resource processes, 'Ensure all Human Resource Operation processes meet the benchmarks. Qualifications An MBA (Full-time) with hands-on experience in recruitment, designing organization structure, and employee development at the corporate level. Must have prior experience working in US real estate and property management. Excellent communication skills with around 2 to 4 years of post-MBA experience. Proven working experience as a Human Resources Executive. People-oriented and results-driven Demonstrable experience with Human Resources metrics Knowledge of Human Resource systems and databases. Excellent active listening, negotiation, and presentation skills. Ability to influence and collaborate with stakeholders at all levels. Competence to build and effectively manage interpersonal relationships at all levels of the company. The role consists of approximately 30% recruitment and 70% operational responsibilities.

Overview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With offices in New York and Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing with some of the largest property Coordinators in the world, providing services to multi-family operators, including those with more than $7 billion in real estate assets. Enhancor is currently seeking a Construction Accountant responsible for the comprehensive management of all financial records and bookkeeping activities. This role necessitates active listening and a thorough understanding of the needs of residents, communities, partners, and stakeholders. The Construction Accountant will play a pivotal role in the development and maintenance of high-quality, affordable housing innovatively and sustainably. Furthermore, the position aims to create a positive social and environmental impact within the properties and communities served. Duties and Responsibilities · Flexibility to work in the US Shift is essential. · Prepare and maintain a schedule of values and a Work in Progress Schedule · Managing the annual financial statement audit and the monthly and quarterly accounting close for the general contractor and development vertical of the Company · Prepare all monthly, quarterly, and year-end work papers and help in the preparation of corporate tax return, as needed. · Assist the Senior Director of Finance / President in preparing the annual operating budget, maintaining a rolling five-year business plan, and providing monthly updates to the President. · Assist with the treasury functions of the company as they relate to the general contractor and development vertical of the Company. · Coordinating the expense reporting systems and reimbursements as needed · Coordinating with IT to roll out an electronic workflow solution · Assist with creating and maintaining corporate policies and procedures · Responsible for billing and collections of all construction management fees · Invoice all corporate reimbursements, including salary. · Preparing ad-hoc reporting as directed by the President/ Senior Director of Finance. · Assist the Senior Director of Finance in any special project that arises. · Ability, if necessary, to create draws for lenders and to interact with General Contractors and Sub-Contractors Qualifications · Bachelor’s degree in the relevant field required · Relevant experience of 5-6 years · YARDI and RealPage experience is mandatory · Knowledge of Cost accounting and the construction industry is a must · Curious and highly driven · Excellent verbal and written communication skills · Detail-oriented with high attention to detail · Values entrepreneurialism and works well with limited direction · Demonstrate ability in problem solving, priority setting and planning · Confidentiality