CCTV Surveillance Analyst

We are seeking a vigilant and detail-oriented CCTV Surveillance Analyst to join our security team. The successful candidate will be responsible for monitoring and analysing live and recorded video feeds from our CCTV systems to ensure the safety and security of our premises. This role requires excellent observational skills, the ability to respond quickly to incidents, and a commitment to maintaining a secure environment. 

Duties & Responsibilities:

·      Flexibility to work during the US shift is essential.

·      Validate AI-generated alerts from the system and respond appropriately to potential security threats.

·      Monitor live video feeds from CCTV cameras to detect suspicious or unusual activities.

·      Conduct regular checks of recorded footage to investigate incidents and provide reports as needed.

·      Respond promptly to alarms and security incidents, coordinating with on-site security personnel and law enforcement as necessary.

·      Maintain detailed logs of all surveillance activities and incidents.

·      Ensure all CCTV equipment is functioning correctly and report any malfunctions or issues to the technical support team.

·      Follow established protocols and procedures for handling security breaches and emergencies.

·      Collaborate with other security team members to enhance overall security measures.

·      Maintain confidentiality and handle sensitive information with discretion.

·      Provide support in developing and implementing new surveillance strategies.

·      Conduct periodic reviews of surveillance footage to identify and document patterns or trends that may pose security risks.

Qualifications

• Education:

  Bachelor’s degree in information technology, Computer Science, or a related field, Security Management, Property Management, or a related field.

• Experience:

  Minimum of 3 years in a security or surveillance role within property management.

Skills -

• Experience with AI-based surveillance systems is a plus
• Strong attention to detail and excellent observational skills.
• Excellent analytical and problem-solving skills.
• Proficiency in using Remote monitoring of CCTV systems and related technology.
• Call center experience will be an added advantage.
• Good communication skills and the ability to write clear and concise reports.