Front Desk Receptionist

Job Title:

Location:

Department:

Reports To:

Job Brief:

We are looking for a well-presented, efficient, and personable Front Desk and Admin

Executive to manage our front office and handle a variety of administrative and clerical

tasks. You will be the first point of contact for our company, and your role will be pivotal in

creating a professional and welcoming environment for visitors and staff alike.

Key Responsibilities (KRA):

Reception Management:

Greet and welcome visitors and clients warmly and professionally.

Direct guests to the appropriate person or department.

Answer, screen, and forward incoming phone calls promptly and courteously.

Maintain a tidy and presentable front desk with necessary materials (stationery, forms,

brochures, etc.).

Communication & Information Handling:

Provide accurate information in-person, over the phone, and via email.

Handle and sort incoming mail and deliveries; distribute them to concerned

departments.

Manage courier bookings and maintain related logs.

Administrative Support:

Monitor office supplies and place orders for front office needs.

Update calendars, schedule internal and external meetings, and manage meeting room

bookings.

Maintain expense and petty cash records, track admin costs, and assist in budget

planning.

Assist with basic data entry, filing, photocopying, and document handling.

Travel and Coordination:

Make travel arrangements including transportation, accommodation, and related

vouchers for staff or visitors.

Coordinate logistics for meetings, conferences, or events.

Security & Compliance:

Enforce office security protocols at the reception.

Maintain visitor logs and issue visitor passes.

Coordinate with housekeeping and maintenance teams for smooth office operations.

Requirements and Skills:

-Proven experience as a Receptionist, Front Office Representative, or similar role.

-Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

-Experience handling office equipment like printers, fax machines, etc.

-Professional demeanour, polite communication style, and a customer-focused attitude.

-Strong organizational, multitasking, and time-management skills.

-Resourceful and proactive, especially in problem-solving situations.

-Excellent written and verbal communication.

Minimum qualification:

Administration is an advantage.

Working Hours:

10:00 AM to 7:00 PM, 6 days a week (Monday to Saturday)

Salary:

Commensurate with experience and skills