Front Office Receptionist

Job Title:

Location:

Department:

Reports To:

Working Hours:

Salary:

Job Brief

well-presented, efficient, and personable

Key Responsibilities (KRA)

Reception Management

• Greet and welcome visitors and clients in a warm, professional manner.
• Direct guests to the appropriate department or individual.
• Answer, screen, and forward incoming calls promptly and courteously.
• Maintain a tidy, presentable reception area stocked with required materials (stationery, forms, brochures, etc.).

Communication & Information Handling

• Provide accurate information in person, over the phone, and via email.
• Receive, sort, and distribute incoming mail and deliveries.
• Manage courier bookings and maintain related logs.

Administrative Support

• Monitor office supplies and place orders for front desk needs.
• Update calendars, schedule meetings, and manage meeting room bookings.
• Maintain petty cash and expense records, track admin costs, and assist in budget planning.
• Assist with basic data entry, filing, photocopying, and document handling.

Travel & Event Coordination

• Arrange travel, accommodation, and transportation for staff or visitors.
• Coordinate logistics for meetings, conferences, and company events.

Security & Compliance

• Enforce reception security protocols and maintain visitor logs.
• Issue visitor passes and coordinate with housekeeping and maintenance teams to ensure smooth operations.
  

Requirements & Skills

• Proven experience as a

  Receptionist

  ,

  Front Office Executive

  , or similar role.
• Proficiency in

  Microsoft Office Suite

  (Word, Excel, Outlook).
• Familiarity with office equipment (printers, scanners, fax machines).
• Professional appearance, polite demeanor, and customer service orientation.
• Strong organizational, multitasking, and time-management abilities.
• Proactive and resourceful approach to problem-solving.
• Excellent written and verbal communication skills.

• Education:

  Graduate (Certification in Office Management/Administration is an advantage).