Front Office Receptionist

Front Office / Billing Executive

Organization: Mahajan Eye Centre
Location: Delhi NCR
Employment Type: Full-time

About Mahajan Eye Centre

Mahajan Eye Centre is a trusted eye care hospital delivering ethical, patient-centric ophthalmic services. We provide comprehensive OPD, diagnostics, and surgical care supported by experienced doctors and trained staff.

Job Summary

We are looking for a Front Office / Billing Executive with eye hospital experience and TPA/insurance panel knowledge. The candidate will be responsible for patient coordination, billing operations, cashless insurance processing, and smooth front desk management.

Key ResponsibilitiesFront Office Operations

• Handle patient registration, appointment scheduling, and enquiry management
• Greet patients professionally and guide them through OPD, diagnostics, and billing
• Coordinate with doctors, optometrists, counsellors, and OT teams
• Maintain accurate patient demographic and visit records

Billing Responsibilities

• Generate OPD, investigation, procedure, and surgery bills accurately
• Handle cash, card, UPI, and insurance billing
• Ensure correct package selection for cataract / refractive / other procedures
• Daily cash closing, billing reconciliation, and report submission

TPA / Insurance Coordination

• Handle cashless cases for TPAs and corporate panels
• Upload documents, estimates, and medical records on TPA portals
• Coordinate for pre-authorization, approvals, and discharge billing
• Ensure compliance with TPA guidelines and timelines
• Follow up for pending approvals and document clarifications

Eye Hospital Knowledge

• Basic understanding of:
• Cataract, Refractive, Retina, and OPD procedures
• Pre-operative and post-operative billing requirements
• Ability to explain bills and insurance coverage clearly to patients

Required Qualifications & Skills

• Graduate (preferred)
• Minimum 1–3 years experience in an eye hospital or healthcare setup
• Strong knowledge of hospital billing & TPA panels
• Familiarity with HIS / billing software (eye hospital software preferred)
• Good communication skills in Hindi & English
• Well-organized, polite, and patient-friendly approach
• Ability to work under pressure in a busy OPD environment

What We Offer

• Stable and professional work environment
• Learning exposure in eye hospital operations
• Competitive salary as per experience
• Growth opportunities within the organization

Job Type: Full-time

Pay: ₹10,641.32 - ₹20,000.00 per month

Work Location: In person