Front Office Receptionist

0 years

0 - 1 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities:

  • Welcome guests politely and ensure a pleasant check-in and check-out experience
  • Handle guest inquiries, requests, and complaints in a professional manner
  • Manage front desk operations, including reservations and room allocations
  • Answer phone calls, emails, and provide accurate information to guests
  • Coordinate with housekeeping and other departments for smooth operations
  • Maintain guest records and update system details accurately
  • Ensure cleanliness and organization of the front desk area
  • Follow hotel policies and service standards at all times

Required Skills & Qualifications:

  • Good communication and interpersonal skills
  • Friendly, polite, and customer-focused attitude
  • Basic computer knowledge
  • Ability to work in shifts and handle pressure calmly
  • Team player with a positive mindset

Preferred (Optional):

  • Experience or training in hospitality or hotel management
  • Knowledge of front office software (PMS)
  • Freshers are welcome to apply

Key Qualities:

  • Professional appearance
  • Problem-solving ability
  • Patience and attentiveness
  • Willingness to lear
  • Make it shorter
  • Customize it for a hotel / resort / hospital / corporate front desk
  • Simplify it further for internship or fresher roles
  • Convert it into a LinkedIn job post

Job Types: Full-time, Fresher

Pay: ₹8,086.00 - ₹15,108.73 per month

Benefits:

  • Food provided
  • Paid sick time
  • Paid time off

Work Location: In person

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