Front Desk Receptionist

0 years

0 - 1 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for female front desk receptionist. Must be good in English, urgent requirement.

Key Responsibilities:

  • Guest Welcome: Manage check-ins and check-outs efficiently using our software. Handle the "morning rush" with a smile and patience.
  • Concierge Services: Act as a local guide. Arrange reliable auto/taxi transport for guests.
  • Proactive Communication: Call guests prior to arrival to confirm booking details and inform them about restaurant timings/amenities to ensure they have a smooth stay.
  • Reservation Management: Handle booking inquiries via phone, email, and OTA platforms (Agoda, Booking.com, etc.).
  • Crisis Management: Resolve guest issues (e.g., AC not working, extra bed requests) quickly by coordinating with Housekeeping and Maintenance.

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

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