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Front Desk professional

Front Desk professional

Naukri Hospitality Jobs

0 - 4 years

|

2 - 5 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

hotel operations hospitality management sales front office hotel management operations management customer service business development guest relations marketing hospitality hotel sales restaurant management f# guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Desk professional to join our team at the Marriott. The ideal candidate should have 0-4 years of experience in the hospitality industry.

Roles and Responsibility

Manage front desk operations, including handling guest inquiries and resolving issues.
Provide exceptional customer service to ensure high levels of guest satisfaction.
Coordinate with other departments to ensure seamless operations.
Maintain accurate records and reports, including guest information and issue resolution.
Develop and implement effective communication strategies to enhance guest experience.
Collaborate with the management team to achieve business objectives.

Job Requirements

Excellent communication and interpersonal skills are required to work effectively with guests and colleagues.
Strong problem-solving skills are necessary to resolve complex issues efficiently.
Ability to work in a fast-paced environment and prioritize tasks effectively.
Basic knowledge of hotel operations and procedures is essential.
Strong attention to detail is needed to maintain accuracy and quality in work.
Ability to adapt to changing situations and priorities.

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