Manager - Train Ops. (Hospitality) - Delhi, Mumbai, Howrah, Chennai

2 - 3 years

1 - 2 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Working closely to achieve the targeted GP Percentage.

Staff Briefing about service standards, Sale targets, previous complaints & current updates if any.

Check all service/sale items quantity as per order and distribute coach wise.

Check all expiry dates of ration item & food quality on board. Passengers meet and greet on board and collect positive feedbacks during & after each service.

Develop PR with passengers to avoid any written/online complaints. Ensure all on-board staff is performing as per company and industry norms.

Marking attendance of all concerned staff of particular rack.

Prepare occupancy sheet signed by OBCS & TS and manager front duly attach all bills & supporting documents.

Proper round in all coaches during meal service to avoid any complain. Fill all provided job card, checklists and formats daily, weekly & monthly as and when required.

Formats & Checklist implement and update daily.

Legal documentation availability and renewal for train or staff. Complaints to close on-bard with proper and positive passenger feedback

Share any deficiency (Store or Base Kitchen) daily if any.

Check ration bundle according to current occupancy rate time to time. PAD & Catering sale target to achieve as per company norms.

Prepare list of returning quantity of sale & Service item

Kindly note this job is for Trains, Candidate must travel in trains for the work and services as this is Railways catering services company.

Candidates must be Hotel Management Graduate.

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R.K Associates & Hoteliers logo
R.K Associates & Hoteliers

Hospitality

N/A

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