Company Description Situated away from the usual chaos, The Sun Hotel & Resort Abu Road is one of the best boutique resorts in Abu Road, offering solace and tranquility. Nestled along a beautifully scenic road among the centuries-old Aravali Hills and surrounded by verdant forests alive with birds and fauna, we offer relaxation coupled with style, beauty, and unmatched service. Role Description This is a full-time on-site role based in Abu Road for a Guest Service Associate. The Guest Service Associate will be responsible for providing exceptional guest services, handling customer inquiries and reservations, and ensuring a welcoming environment. Daily tasks include interacting with guests, assisting with check-ins and check-outs, addressing guest concerns, and maintaining a high standard of service and hospitality. Qualifications Guest Services and Guest Service skills Customer Service skills Experience in handling Reservations Excellent Communication skills Ability to work in a fast-paced environment Strong interpersonal and problem-solving skills Previous experience in the hospitality industry is a plus Bachelor's degree in Hospitality, Tourism, or related field preferred
As a Guest Service Associate at The Sun Hotel & Resort Abu Road, your role will involve providing exceptional guest services, handling customer inquiries and reservations, and maintaining a welcoming environment. You will interact with guests, assist with check-ins and check-outs, address guest concerns, and uphold high standards of service and hospitality. Key Responsibilities: - Provide exceptional guest services - Handle customer inquiries and reservations - Interact with guests and assist with check-ins and check-outs - Address guest concerns promptly and effectively - Maintain a welcoming environment for all guests - Uphold high standards of service and hospitality Qualifications: - Proficient in guest services and customer service skills - Experience in handling reservations - Excellent communication skills - Ability to thrive in a fast-paced environment - Strong interpersonal and problem-solving skills - Previous experience in the hospitality industry is a plus - Bachelor's degree in Hospitality, Tourism, or related field preferred,