Freight Operations Manager

💻 Position: Freight Head

📍Location: Gurgaon

🗓️ Working Days: 6 days , on site - Monday- Saturday

⏰ Work Timings: 10am -7pm

📌 Experience: 10 Y +

🤝 Client: Leading Logistic company

Position Overview

We are looking for a dynamic and experienced professional to lead our truck supply operations as AGM – Head Transportation (Truck Supply). The ideal candidate must come with a strong background in FTL transportation and hands-on experience in market vendor development, truck attachment, and team leadership.

Key Responsibilities :

• Truck Supply Leadership: Ensure 100% daily truck placement as per business demand across geographies and categories (FTL).
• Vendor Development: Build and expand trucker and fleet owner networks through market leads and personal relationships.
• Attachment Strategy: Oversee truck attachment through both direct contacts and mobile app engagement, ensuring optimal supply readiness.
• Operational Excellence: Maintain pen-and-paper records of returns and ensure high standards of fulfillment and truck availability.
• Team Management: Lead and motivate a team of over 50 ground-level field executives responsible for truck onboarding and daily fulfillment.
• Technology Integration: Guide the team in using mobile and tech platforms to streamline truck supply and performance monitoring.
• Process Improvement: Analyze gaps in truck supply vs. demand and develop corrective measures to maintain high service levels.
• Compliance & Reporting: Ensure adherence to company SOPs, tracking daily metrics for truck placements, returns, and vendor performance.

Required Qualifications & Skills :

• Minimum 10 years of hands-on experience in FTL transportation and vendor development.
• Proven track record of leading large field teams in a high-paced logistics environment.
• Strong understanding of trucker behaviour, load demand patterns, and regional market dynamics.
• Practical knowledge of fleet attachment processes, operational documentation, and compliance.
• Tech-savvy with working experience in logistics mobile apps or digital platforms.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to operate independently and take full ownership of the supply function.