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Field Service Engineer

2 years

1 - 2 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position: Field Service Engineer (Thermal Oil Heaters)

Overview
As our on-the-ground expert, you’ll be the critical link between our cutting-edge thermal oil heater technology and our clients’ operational success. You’ll commission, optimize, and troubleshoot, all while building strong, trust-based relationships.

Key Responsibilities

  • Equipment Commissioning & Installation
  • Lead site erection and mechanical installation of thermal oil heater and auxiliary systems.
  • Validate alignment, piping, and foundation work to OEM specifications.
  • Performance Tuning & Optimization
  • Fine-tune control parameters, combustion settings, and safety interlocks.
  • Execute performance validation tests and implement enhancements to meet or exceed design benchmarks.
  • Fault Diagnosis & Resolution
  • Rapidly identify mechanical, electrical, and control system issues.
  • Apply root-cause analysis to implement robust, long-term corrective actions.
  • Client Relationship Management
  • Act as the primary point of contact for client service inquiries.
  • Cultivate rapport through clear communication, timely follow-ups, and solution-oriented support.
  • Service Response & Support
  • Provide 24/7 on-call support for emergency breakdowns and scheduled maintenance.
  • Coordinate with engineering, parts, and logistics teams to ensure swift resolution.
  • Electro-Mechanical Calibration
  • Adjust sensors, actuators, valves, and control loops for optimal operation.
  • Verify electrical wiring, grounding, and protective devices meet industry codes.
  • Technical Reporting & Documentation
  • Produce detailed service reports, commissioning certificates, and client handover documentation.
  • Recommend preventive maintenance schedules and spare-parts inventories.

What We’re Looking For

  • Bachelor’s degree/diploma in Mechanical/Electrical Engineering (or equivalent).
  • 2+ years’ experience in Thermal oil heater commissioning, field service, or a related heavy-industry role.
  • Strong diagnostics skills across mechanical, electrical, and control systems.
  • Excellent client-facing communication and presentation abilities.
  • Willingness to travel extensively and operate in diverse site environments.
  • Proficiency with PLCs, SCADA, and combustion control platforms.

Job Type: Full-time

Pay: ₹15,020.22 - ₹20,499.83 per month

Benefits:

  • Flexible schedule

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Location:

  • Vatva Gidc, Ahmedabad, Gujarat (Preferred)

Work Location: In person

Application Deadline: 20/07/2025

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