Export Manager

Job Title - Operations Manager

Department - Dispatch

Location - Bhopal

Job Type - Full Time

Timing - 10AM to 7PM

Katyayani Organics Website -

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Role Description

We are seeking a Dynamic individual as a Dispatch Manager to oversee and optimise all aspects of our ever-growing Dispatch operations. The role involves managing inventory, coordinating logistics, supervising the dispatch team, and ensuring seamless order fulfilment. The Operations Manager will also be responsible for defining and monitoring Key Result Areas (KRAs) and Key Performance Indicators (KPIs) of the team and producing detailed reports.

Role & responsibilities

• Operations Management: Supervise inventory levels, logistics coordination, and order fulfilment processes. Optimise operational processes to enhance efficiency and accuracy.
• Team Leadership: Lead and mentor the dispatch team, ensuring high performance and adherence to quality standards. Define KRAs and KPIs for team members, and monitor their performance closely.
• Order Fulfilment: Oversee the end-to-end order fulfilment process, from order receipt to delivery. Implement quality control measures and ensure all customer orders are accurate and timely.
• Inventory Management: Maintain optimal stock levels, conduct regular audits, and ensure inventory accuracy. Collaborate with procurement and suppliers to ensure a seamless supply chain.
• Reporting and Analysis: Develop and maintain detailed reports on operational performance, including order processing times, inventory levels, and dispatch accuracy. Analyse data and trends to identify areas for improvement and implement corrective measures.
• Systems Proficiency: Expertise in using Various Software (or related tools) for Inventory management, reporting, and process optimization. Utilise technology tools to enhance operational efficiency and accuracy. proficient with Data Analytics tools.
• Managing day-to-day functions of delivery simplifying complex operational structure and preparing SOPs.
• Collaborate effectively with cross-functional teams, including Sales and accounts
• To ensure seamless operations. Communicate clearly and proactively to resolve issues and ensure smooth workflows.
• Should take control of all key matrices related to filling rate, timely dispatch, on-time delivery,
• To own the entire Dispatch process, simplify & optimise them continuously.

Preferred candidate profile

• BE/ B.Tech from a premier institute.
• Minimum 5 Years of Proven experience in Operations/Logistics. Preferably with a fast-moving startup environment.
• Strong analytical skills with proficiency in Excel and Zoho /SAP (or related tools).
• A self-starter with a commitment to continuous improvement
• Exceptional leadership skills with the ability to motivate and guide a team to achieve set targets.
• Strong communication skills for effective collaboration and issue resolution.
• Comfortable with the Bhopal Location.

Key Skills

Inventory Control, ERP Tracking, Dispatch Management, Logistics Operations, Logistics Planning, Reporting Supply Chain Operations Fulfilment, Vendor Relationship Management Operations, Order Fulfilment, Logistics Dispatch Scheduling.

Industry Type - Fertilisers / Pesticides / Agrochemicals

Department- Merchandising, Retail & E Commerce

Employment Type – Full-time

Role Category - E Commerce Operations

Job Type: Full-time

Pay: ₹500,000.00 - ₹1,000,000.00 per month