Export and Import Coordinator

Globe Moving Storage

3 - 7 years

2 - 5 Lacs

bengaluru

Posted:12 hours ago| Platform:

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Skills Required

customer service import export export documentation cargo international logistics shipment export import logistics custom clearance customs documentation freight forwarding shipping import documentation cha shipping line

Work Mode

Work from Office

Job Type

Full Time

Job Description

Coordinating shipments assigned to you from time of sale till receiving payment and closing file.
Coordinating with customer, account, crew, origin team, destination team, transporters, CHA, insurance companies etc. and ensuring all jobs are handled smoothly and in time.
Preparing all move related paperwork and documentation.
Attending to customer queries, responding politely, and delighting customers by going the extra mile
Look for opportunities for upselling, cross selling services and increasing shipment profitability.
Coordinating with all departments, agents, partners, government bodies and vendors and ensuring highest quality of service delivery. Also ensure good rapport is maintained with all internal and external stake holders.
Ensure all physical files, CRM and ERP are maintained meticulously, documents and reports are up to date as per ISO / FIDI requirements
Continuously track and monitor the shipments and work with the pricing team & operations teams and look for ways to reduce cost and consolidate shipments.
Ensure billing is as per billing TAT. Ensure there is no revenue leakage in billing.
Ensure payment terms are adhered to as per credit policy
Prepare MIS, review the MIS and submit analysis reports
Carry out all other jobs assigned to you.

More Jobs at Globe Moving Storage

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Export and Import Coordinator

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3.0 - 7.0 yrs

INR 2 - 5 Lacs

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