Export and Import Coordinator

Job Summary

Export & Import Coordinator

Key Responsibilities

1. Documentation Management

• Prepare, verify, and process all export and import shipping documentation including:
• Commercial Invoice, Packing List, Bill of Lading (MBL/HBL), Certificate of Origin
• Shippers Letter of Instruction (SLI), Export Declaration, AES/EEI filing
• Import entries and customs documentation (as per CBP/CBSA regulations)
• Letter of Credit documentation (if applicable)
• Ensure document accuracy with correct HS Codes, Incoterms, consignee/notify details, and trade agreement compliance (CUSMA/USMCA).
• Maintain organized and compliant documentation records for audits and internal reviews.

2. Coordination & Communication

• Coordinate with shippers, customers, freight forwarders, carriers, customs brokers, and overseas agents.
• Manage vessel bookings, schedules, and shipment updates.
• Liaise with carriers for VGM, AMS, ACI, and other mandatory filings.
• Ensure timely release of shipping instructions and customer BL approvals.
• Communicate shipment status proactively and manage any deviations or exceptions.

3. Compliance & Regulatory Control

• Ensure compliance with

  U.S. CBP (Customs & Border Protection)

  ,

  CBSA (Canada Border Services Agency)

  , and other relevant authorities (

  FDA, USDA, CFIA, Transport Canada

  , etc.).
• Handle

  AMS (Automated Manifest System)

  ,

  ACI (Advanced Commercial Information)

  , and

  AES/EEI

  filings.
• Accurately classify goods under HS codes and calculate duties/taxes as required.
• Ensure adherence to all export-import regulations, trade agreements, and documentation standards.

4. Operations & Shipment Management

• Track shipments from origin to destination, ensuring timely clearance and delivery.
• Coordinate with internal teams and finance for invoice generation, billing accuracy, and payment reconciliation.
• Update and maintain Daily Shipment Reports (DSR) and shipment trackers.
• Resolve documentation or shipment discrepancies promptly to avoid delays.

5. Customer Service & Relationship Management

• Provide customers with pre-alerts, shipment updates, and documentation copies.
• Handle customer queries related to documentation, shipment tracking, and compliance.
• Maintain strong relationships with customers, agents, and partners through efficient communication and service excellence.

Required Skills & Experience

• Experience:

  Minimum

  57 years

  of hands-on experience in

  Export & Import documentation and coordination

  , preferably for

  USA & Canada trade lanes

  .
• Strong understanding of

  Incoterms, HS Codes, AMS/ACI filing, AES/EEI submissions

  , and customs procedures.
• In-depth knowledge of

  U.S. CBP

  and

  Canadian CBSA

  import/export compliance.
• Familiarity with

  CUSMA/USMCA

  and related trade regulations.
• Experience with major shipping lines and online documentation portals (

  Maersk, MSC, CMA CGM, Hapag-Lloyd

  , etc.).
• Proficiency in

  MS Office (Excel, Word, Outlook)

  and logistics/ERP systems.
• Excellent communication, coordination, and problem-solving skills.
• Strong attention to detail and ability to manage multiple shipments and deadlines effectively.

Education

• Bachelors degree in

  International Business, Logistics, Supply Chain, or Commerce

  (preferred).
• Certification in

  Export-Import Documentation or International Trade

  is an added advantage.

Note:

*Experienced candidates only may apply.*