Import And Export Executive

Job Summary:

Operations Executive

Role & responsibilities

• Freight Management:

• Coordinate and manage end-to-end freight operations, including booking shipments, preparing documentation, and tracking shipments.
• Ensure timely delivery of shipments, managing both inbound and outbound logistics.
• Manage and update shipment statuses and resolve any issues or delays promptly.

• Documentation & Compliance:

• Ensure all shipments comply with local and international regulations and documentation requirements, including customs documentation and bills of lading.
• Prepare, verify, and maintain all necessary documents such as invoices, packing lists, and certificates of origin.

• Supplier & Vendor Coordination:

• Liaise with shipping lines, airlines, trucking companies, and other third-party vendors to ensure smooth and timely transportation of goods.
• Negotiate rates with carriers and suppliers to ensure cost-effective transportation solutions.

• Customer Communication:

• Act as the main point of contact for clients and provide regular updates on shipment progress.
• Address and resolve customer complaints, queries, and issues related to shipments or documentation.

• Operational Reporting:

• Track and report on key operational metrics, including delivery timelines, cost efficiency, and shipment performance.
• Prepare operational reports and assist in reviewing and improving operational processes.

• Problem Solving:

• Address any issues related to shipping delays, inventory discrepancies, or customs clearance and resolve them effectively.
• Maintain contingency plans to minimize disruptions in the supply chain.

• Inventory & Warehouse Coordination:

• Ensure proper inventory management and coordination with the warehouse team to ensure smooth dispatch and receipt of shipments.
• Ensure the availability of required materials and products for shipment as per customer orders.

Key Requirements:

• Bachelors degree in Logistics, Supply Chain Management, Business, or a related field (preferred).
• 1-3 years of experience in operations, logistics, or freight forwarding (preferred).
• Knowledge of international shipping regulations, customs procedures, and documentation requirements.
• Strong understanding of supply chain management and freight forwarding operations.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook), and any freight management software.
• Strong communication and interpersonal skills with the ability to liaise with clients, vendors, and internal teams.
• Ability to work under pressure and meet tight deadlines.
• Problem-solving skills and ability to think analytically.
• Attention to detail and strong organizational skills.

Preferred Skills:

• Familiarity with Incoterms, shipping rates, and tariffs.
• Experience in handling customs clearance procedures.
• Knowledge of different modes of transport (ocean, air, road, and rail).