Expert Systems Engineer

Expert System Engineer (10+years, System Admin Support & DevOps Infra-IaC)- Remote, Pune, India

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

Veradigm

Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life.

For more information, please explore www.veradigm.com.

How you will make an impact:

We are seeking a highly experienced Expert Systems Engineer / DevOps Engineer with 10+ years of hands-on experience designing, building, implementing, and supporting enterprise infrastructure across hybrid on-premises and cloud environments. This role requires deep technical expertise in Azure and AWS, strong automation and DevOps practices, and the ability to independently troubleshoot complex systems in production. The ideal candidate will play a key role in architecting secure, scalable, and highly available platforms while ensuring operational excellence and compliance with SOC 2 security and control requirements.

Key Responsibilities

• Systems Administration & Support
• • Manage and support Windows, Linux, and cloud-based servers (Azure, AWS, VMware).
  • Monitor system performance, availability, and capacity; troubleshoot and resolve incidents.
  • Provide Tier 3 support for escalated issues from IT support teams.
• Infrastructure & DevOps
• • Implement Infrastructure as Code (IaC) using tools like Terraform, Ansible, or CloudFormation.
  • Build and maintain CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
  • Automate system provisioning, configuration management, and deployments.
• Cloud & Virtualization
• • Design and optimize cloud environments for scalability, security, and cost efficiency.
  • Manage VMware clusters, storage systems, and networking.
  • Support containerization (Docker, Kubernetes) where applicable.
• Security & Compliance
• • Enforce identity and access management best practices (Active Directory, LDAP, SSO, MFA).
  • Implement and monitor security hardening, patching, and vulnerability management.
  • Ensure compliance with company and industry standards (ISO, SOC2, HIPAA, etc.).
• Collaboration & Leadership
• • Partner with developers, network engineers, and security teams to deliver resilient solutions.
  • Mentor junior engineers and provide technical guidance across the IT organization.
  • Lead root cause analysis (RCA) and post-incident reviews.

Ideal Candidate Profile

• 10+ years in Systems Engineering, DevOps, and IT Infrastructure roles.
• Strong knowledge of Windows and Linux administration.
• Hands-on experience with Cisco Hyperflex stack or equivalent.
• Hands-on experience with cloud platforms (Azure, AWS, or GCP).
• Hands-on experience with monitoring tools (Prometheus, Grafana, Splunk, Datadog).
• Expertise in automation & scripting (PowerShell, Python, Bash).
• Proficiency with CI/CD tools and Infrastructure as Code.
• Solid understanding of networking (TCP/IP, DNS, load balancing, firewalls).
• Strong troubleshooting and problem-solving skills.

Qualifications:

• A bachelor's degree in computer science, Information Technology, or related technical discipline.

• Professional certifications are considered a strong asset.

Benefits

Veradigm believes in empowering our associates with tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.

• Quarterly Company-Wide Recharge Days
• Flexible Work Environment (Remote/Hybrid Options)
• Peer-based incentive "Cheer" awards
• Tuition Reimbursement Program
• Competitive salary & performance bonuses.
• Professional development and certification reimbursement.
• Comprehensive health, retirement, and wellness benefits.

To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -

https://veradigm.com/about-veradigm/careers/benefits/

https://veradigm.com/about-veradigm/careers/culture/

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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