This role is for one of our clients
Industry: Technology, Information and Media
Seniority level: Entry level
Min Experience: 0 years
Location: Bengaluru
JobType: full-time
We are looking for an energetic and design-forward Experience Studio Lead to manage end-to-end studio operations, elevate the visual and experiential environment, and drive meaningful customer engagement. This role combines studio management, visual storytelling, and client interaction to ensure every visitor leaves inspired and well-supported in their decision journey. The ideal candidate possesses strong aesthetic judgment, excellent communication skills, and the ability to collaborate with architects, designers, and internal stakeholders to build a high-impact brand presence.
Key Responsibilities
Visual Experience & Studio Environment
Own the overall look, feel, and sensory experience of the studio to deliver a premium, design-led environment.
Curate visual merchandising displays, product showcases, and décor updates to reflect brand identity and seasonal narratives.
Studio Operations & Workspace Excellence
Manage daily studio functioning including maintenance checks, upkeep, vendor coordination, and product/material inventory.
Ensure all operational workflows support smooth customer visits and studio events.
Lead & Enquiry Management
Respond promptly to inbound enquiries from WhatsApp, Instagram, email, and other digital touchpoints.
Track and follow up with leads, maintain CRM data, and maximize conversion of enquiries into studio visits and project discussions.
Customer Engagement & Consultation
Welcome walk-ins with warmth and professionalism, understand project needs, and recommend suitable solutions with design confidence.
Provide guided walkthroughs, product demos, and personalised recommendations that align with customer requirements.
Designer & Partner Collaboration
Build strong relationships with interior designers, architects, and design partners.
Schedule collaboration sessions, coordinate meetings, and support partner engagement events hosted within the studio.
Insights & Performance Reporting
Compile customer feedback, footfall data, conversion metrics, and product interest insights.
Share structured reports to help refine marketing, sales, and studio strategy.
Desired Candidate Profile
Strong visual sense and passion for design, styling, and interior aesthetics.
Excellent communication, interpersonal, and presentation skills.
Highly organized with the ability to manage multiple workflows smoothly.
Data-driven mindset with reporting and analysis abilities.
Experience in interiors, home décor, retail experience centres, or lifestyle brands is a plus.
Core Skills
Customer Experience · Visual Merchandising · Studio Operations · Client Engagement · Designer Relations · Styling · Communication · CRM Management · Reporting & Analytics
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
