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Posted:13 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • To manage & resolve vendor requirements & queries
  • Identify and escalate issues to supervisors
  • Build sustainable relationships with vendors through open and interactive communication.
  • Convince, convert and onboard the leads by providing necessary information about our services.
  • To provide on time, service-related information to Vendors
  • Document all call information according to standard operating procedures
  • Ability to respond to vendor queries in a timely and qualitative manner
  • Analyzing the process & suggest streamlining of processes as and when required
Qualifications and Skills
  • Any degree
  • 0-5 years of work experience in a relevant field / retail sales / e-commerce, etc
  • Knowledge of customer-vendor relationship & practices
  • Excellent typing skills
  • Superior listening, verbal, and written communication skills (Tamil and English)
  • Ability to handle the stressful situation appropriately
  • Lead Conversion & Convincing skills

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