Role Overview
OWM ltd. is seeking a dynamic and results-oriented marketing and sales professional to grow our business. This critical role demands a strategic thinker and a hands-on leader who can drive revenue growth, build strong customer relationships, and effectively manage all aspects of the sales and marketing function.
Key Responsibilities
Customer Relationship Management Business Development:
- Build and maintain strong, long-term relationships with key decision-makers in the textile industry.
- Develop and deliver compelling sales and marketing presentations that effectively communicate the value proposition of our brand.
- Proactively identify and pursue new business opportunities within the customer portfolio.
- Cultivate key accounts to achieve significant growth in order volume and value.
Sales Operations Performance Management
- Oversee the order booking process, ensuring accuracy and timely completion within the SAP system.
- Analyze overdue receivables and implement strategies for prompt collections.
- Monitor inventory levels to manage and prevent stockouts and overstocking.
- Track and analyze order delivery timelines and implement measures to improve delivery efficiency.
Production Product Development
- Collaborate with production teams to monitor plant utilization (wool comber, spinning, and dyeing) and prevent over-capacity production.
- Champion New Product Development, setting ambitious targets for new product launches and revenue generation from these new offerings .
Data Analysis Reporting
- Analyze sales data, market trends, and competitor activities to identify growth opportunities and areas for improvement.
- Generate and distribute accurate and timely management reports, including trend analysis and key performance indicators.
Process Management
- Implement and ensure adherence to standardized procedures for Sales Order Punching, report generation, SAP codes generation, limit maintenance, document management, sample handling, and customer communication.
- Ensure timely completion of all documentation (bills, samples, dispatch challans, etc.) and adherence to turnaround times.
Customer Service Quality Control
- Address Customer Complaints efficiently, aiming for a high resolution rate within defined timelines.
- Monitor receipt of lab dip cards and baby cons from dyeing departments to ensure timely delivery to customers.
- Regularly check dispatches to avoid shipment discrepancies and promptly inform relevant stakeholders of any issues.
Future Readiness
Monitor sales contribution from different customer segments identify diversification opportunities.
- Track the number of queries converted into sales orders to optimize lead conversion strategies.
Education Experience
- Master's degree: A Master's degree in Business Administration, Marketing, Textiles, or a related field is preferred.
Experience
- Proven experience in sales management, ideally within the textile industry (3 years minimum).
- Experience leading and motivating a sales team to achieve sales goals.
- Strong track record of exceeding sales targets and growing market share.
- Excellent understanding of customer relationship management (CRM) principles.
- Experience developing and implementing effective sales strategies.
Competencies
- Sales, Strategic Planning, Relationship Building, Negotiation, Communication, Market Knowledge (Wool Non-Wool), Data Analysis, Account Management, Teamwork, Project Management, Technology (SAP, CRM), Willingness to Travel.
This job is provided by Shine.com