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Description
Summary of the role The Executive Soft Services Facilities will be responsible for overall security and the maintenance of the premises. Will ensure that we are always cost effective. The Executive facilities must be a great communicator, negotiator and the sound decision maker. Should review the various budget heads. Mandatory Experience Minimum Education: Graduate or Postgraduate in relevant field Shift Timings : 6:30 AM IST - 2:30 AM IST Working Days : 5 days working in the week Location: Flexibility to work both from home and office basis business requirements (fully vaccinated) WFH (Work From Home) – need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 50 mbps and uninterrupted power supply. WFO (Work From Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Role & its Responsibilities Helpdesk: Responsible for all Employee services on day to day and week to week basis including but not limited to Cleaning, Physical Security, Food, vending, events, telecommunications etc. Weekly helpdesk Data generation and discussion in weekly meeting with FM on recurring issues, Better resolution and proactive planning to mitigate issues and improve process. Generate Monthly Helpdesk Report and share top 5 areas with the FM where most tickets raised, Suggestion on areas of improvement and plan. End to end management of Facility operation at office with accountability and customer satisfaction Planning of facility operations, implementation, tracking and controlling all activities. Daily Inspection of whole premises. Strong competency in Word, Excel and PPT . Health & Safety: Weekly round of facility to identify any H&S hazard, daily review of facility round done by FE Tech & Soft and ensure facility Is risk free from any H&S risk and hazard. Immediate action to be taken for any identified risk/issue and report to FM. H&S board updating and Fire warden List updating. Support FM for half yearly Fire Drill, all arrangements, like coordination for Fire warden trainings, coordination with the vendors and Internal employees and support team. Closure of All H&S issues observed during Monthly H&S rounds. Invoices: Ensuring all the material and services related invoices are received and submitted with finance after duly verification and necessary approvals on agreed schedule. No Pending invoices form previous month/s. Weekly updated Invoice Tracker to FM with highlights on any expected delayed/delayed invoice/payment General Facilities Management: Responsible for all Employee services on day to day and week to week basis including but not limited to Cleaning, Physical Security, Food, vending, events, H&S, Food, fruits, tuckshop, GYM, Parking Day to day Coordination with SEZ office for invoice entry, MPR etc Should be able to manage the end to end all technical services including equipment maintenance required to operate always facility & ensure 100% uptime of services. Successful Completion of Scheduled Annual Shutdown schedule. UK staff Management: Responsible for Expatriate Staff Apartment management, service provider coordination, any issues related to apartment to be attended and closed with the help of FE tech and Service provider. Monthly Meeting with UK Staff along with FM to take feedback on services, issues and its resolutions. Any update and communication to be done. Welcome email to UK staff visiting India with all the relevant information - a week in advance. Upon vacating the apartment/s, ITS handover, and any breakage charges invoice to be shared with the stake holders for approval and payments. Stakeholder engagement: Regular engagement with various stakeholders like HR, Business team members. Strong competency in Word, Excel and PPT . Contact Us Admiral Solutions (EUI Limited), 4th and 5th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks. To know more about us, feel free to visit the below websites for more information. www. www.admiralsolutions.in Show more Show less
