Executive Assistant – Strategy & Operations

Job Description

Job Title: Executive Assistant – Strategy & Operations Location: Ahmedabad | Type: Full-time Experience: 3–6 years | Reports to: Founder’s Office About the Role: We’re hiring a super enthusiastic Executive Assistant to support the Founder’s Office in orchestrating business operations, tech workflows, and strategic projects. This is a cross-functional role for someone who thrives in execution, is tech-savvy, and understands the fast-paced world of D2C and ecommerce. Key Responsibilities: • CRM & Operations: • Manage and maintain CRM tools like Freshsales, WhatsApp-based CRMs, and ecommerce integrations. • Build automated reports and dashboards for Sales, Customer Care, and Retention teams. • Drive API-based integrations between Shopify backend, logistics, and marketing platforms. • AI & Automation: • Use GPT tools and platforms like Notion AI, Zapier, etc., to streamline workflows and generate insights. • Assist teams with prompt building, process automations, and documentation. • OKR & Strategic Projects: • Track OKRs across departments and ensure accountability. • Coordinate key projects across B2B Sales, Logistics, HR, CRM, and Retention functions. • Ecommerce & Systems Thinking: • Support backend tasks related to Shopify, product updates, customer journeys, and campaigns. • Help identify and resolve operational blockers across functions using data and systems. What We’re Looking For: • 3–6 years of experience in operations, CRM, analytics, ecommerce, or tech-enabled project management. • Familiarity with Shopify backend, WhatsApp CRMs (like Limechat), and API-based workflows. • Strong command of Google Sheets, Excel, and analytics dashboards. • Demonstrated use of GPT-based tools to solve operational use cases. • Excellent communication, coordination, and time-management skills. Bonus Points For: • Exposure to D2C, ecommerce, or SaaS environments. • Understanding of sales and retention funnel logic, B2B campaigns, or marketing automation. • Ability to work directly with founders and adapt in a high-growth startup environment. Show more Show less