Event Sales Specialist

Company Description

Seven Seas Hotel, established in 1995, is a premier luxury destination in Delhi known for its chic European architecture and avant-garde design. The hotel offers over 100 contemporary rooms with plush beddings, upgraded bath amenities, and high-speed internet access. It features a total meeting space of 100,000 sq ft, including three banquet halls, two nightclubs, a shopping complex, and various dining options. Conveniently located near major transportation hubs, Seven Seas Hotel is the ideal choice for business and social events, accommodating up to 4,000 guests.

Role Description

This is a full-time on-site role for an Event Sales Specialist located in Delhi, India. The Event Sales Specialist will be responsible for managing and coordinating events, providing excellent customer service, executing event plans, and ensuring smooth event operations. Daily tasks include liaising with clients, managing schedules, coordinating with vendors, and handling sales inquiries. The role involves continuous communication with clients and staff to ensure optimal event experiences.

Sales & Client Acquisition

· Generate new business leads through networking, referrals, and inbound inquiries.

· Pitch decor services to potential clients, understand their requirements, and close deals.

· Prepare and present customized proposals, quotations, and concept decks.

· Meet monthly/quarterly sales targets and follow up on leads and prospects.

Client Coordination

• Serve as the primary point of contact for clients from event briefing to execution.
• Understand client needs, preferences, and vision to ensure decor aligns with expectations.
• Conduct site visits and walkthroughs with clients and internal teams.

Event Planning & Execution

• Create event plans, timelines, and task lists to ensure smooth execution.
• Oversee the end-to-end management of event decor setups, including pre-event planning, on-site execution, and post-event wrap-up.
• Coordinate with design, purchase, store, logistics, and execution teams to ensure timely delivery and setup.

Team & Vendor Management

• Supervise internal teams and external vendors such as florists, lighting technicians, fabricators, and labor teams.
• Ensure vendors deliver as per agreed timelines, quality, and cost.

Budgeting & Cost Control

• Prepare and manage event budgets in coordination with senior management.
• Track all event-related expenses and ensure cost-efficiency without compromising quality.

Problem Solving & Crisis Management

• Troubleshoot operational or client-related issues during events and provide quick solutions.
• Ensure client satisfaction and handle last-minute requests or changes professionally.

Reporting & Documentation

• Maintain detailed documentation of event plans, vendor contracts, and post-event reports.
• Gather feedback from clients and internal teams for continuous improvement.

Qualifications

• Customer Service and Communication skills
• Event Planning and Event Management skills
• Sales experience related to event coordination
• Strong organizational and multitasking abilities
• Ability to work independently and as part of a team
• Bachelor's degree in Hospitality, Business, or related field preferred
• Experience in the hospitality industry is a plus