ERP Reporting & Quality Manager

Schneider Electric

About the group (Schneider Digital):

About the role:

Key responsibilities:

Quality Assurance & Compliance:

• Establish and enforce quality standards and controls across ERP processes.
• Monitor data accuracy, system performance, and user compliance with ERP protocols.
• Lead periodic audits and reviews to ensure adherence to internal and external compliance requirements.
• Identify gaps and implement corrective actions to improve ERP data and process quality.
• Lead periodic audits to ensure compliance with internal policies
• Collaborate with internal audit and risk teams to close gaps and improve ERP governance.
• Maintain documentation and evidence for audit readiness and regulatory reviews.

Reporting & Analytics:

• Develop and maintain standardized reporting templates and dashboards for ERP operations.
• Collaborate with business stakeholders to define KPIs and reporting requirements.
• Ensure timely and accurate delivery of operational and compliance reports.
• Drive automation and optimization of reporting processes using tools like Tableau, or native ERP reporting modules.

Stakeholder Management:

• Act as the primary point of contact for ERP reporting and quality matters for Europe region
• Work closely with functional leads, IT teams, and external vendors to resolve issues and implement improvements.
• Provide training and support to end-users on reporting tools and quality procedures.

Continuous Improvement:

• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Lead initiatives to enhance ERP usability, reporting accuracy, and process reliability.
• Stay updated on ERP best practices and emerging technologies to drive innovation
• Stay current with SAP innovations and industry best practices to recommend enhancements
• Analyze ERP data to identify inefficiencies, root causes of quality issues, and areas for automation.
• Drive initiatives to improve data accuracy, reporting reliability, and user experience.

Preferred Attributes:

• Experience working in a multi-country ERP environment.
• Familiarity with ITIL or other service management frameworks.
• Ability to work independently and manage cross-functional teams.

Qualifications:

• Bachelor’s degree in Information Systems, Business Administration, or related field; Master’s preferred.
• Strong people and stakeholder management skills
• 7+ years of experience in ERP operations, reporting, or quality management.
• Strong knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Proficiency in reporting tools (e.g., Power BI, Tableau, Excel).
• Experience with data governance, compliance, and audit processes.
• Excellent analytical, communication, and stakeholder management skills.
• Fluent in English