Engagement Lead

About OneNDF

OneNDF is a digital marketplace revolutionizing access to secured business loans for MSMEs. With a deep lender network and tech-first approach, we simplify borrowing for business owners while enabling Chartered Accountants, wealth managers, and partners to offer smarter loan solutions to their clients.

We’ve disbursed ₹3,000+ Cr in loans, partnered with 120+ lenders, and are scaling rapidly through strategic partnerships.

Role Summary

Engagement Lead

You’ll drive relationship building, deliver product education, gather feedback, and ensure a seamless experience across the partner lifecycle—from onboarding to revenue realization.

Key Responsibilities

• Partner Activation & Onboarding:

• Identify and onboard new high-potential partners across CA firms, real estate consultants.
• Educate them about OneNDF’s platform, tools, and benefits through demos, webinars, and workshops.

• Relationship Management:

• Serve as the primary point of contact for partners, ensuring consistent engagement and query resolution.
• Build trust and rapport to make OneNDF the partner of choice for all secured loan needs.

• Loan Funnel Growth:

• Drive quality lead flow through active partner engagement, campaigns, and training.
• Coordinate with the Credit & Operations team to ensure leads are efficiently converted to disbursals.

• Performance Tracking & Reporting:

• Monitor partner activity, funnel metrics, and revenue contribution using internal dashboards and tools.
• Share actionable insights with internal teams to improve partner experience and outcomes.

• Feedback & Product Improvement:

• Collect structured partner feedback on platform usability, loan products, and support quality.
• Liaise with Product and Tech teams to advocate for partner-centric improvements.

• Incentive & Loyalty Program Implementation:

• Support the rollout of loyalty programs, contests, and reward mechanisms to boost partner motivation.

Required Skills & Experience

• 4–8 years of experience in relationship management, sales, partnerships, or business development roles in BFSI, fintech, or lending sectors.
• Excellent communication and stakeholder management skills.
• Prior exposure to working with Chartered Accountants, Real Estate industry is a plus.
• Ability to work in a fast-paced, tech-driven startup environment.
• Strong analytical mindset; comfortable with data dashboards and CRM tools.