Role Summary Who We Are Looking For Key Responsibilities Leadership & Strategy Infrastructure Management Technical Expertise What you will bring Team management experience is a must. Strong Problem Solving & Communication skills so that he/she can explain issues and provide resolutions, update activity, or train on new equipment or software. Follow timely delegation/escalation procedure. Excellent Interpersonal and communication skills (verbal and written) Promote positive customer service attitude among peers.
: We are seeking talented and highly motivated Data Scientists to join our dynamic team. As an entry-level data scientist, you will play a critical role in analyzing data, developing, and testing AI/ML models, and delivering valuable insights to drive data-informed decisions. : Collect, clean, and process large datasets from multiple sources Develop and test advanced machine learning algorithms and models to solve problems in a computationally efficient and statistically effective manner Analyze and interpret data to identify trends, patterns, and insights by executing statistical and data mining techniques Visualize data and present findings to stakeholders Collaborate with cross-functional teams to identify business problems and develop data-driven solutions Communicate project progress and results to relevant stakeholders Stay up to date with the latest data science techniques and tools : Currently enrolled in a Bachelors program in Computer Science, Statistics, Mathematics, or a related field Should have relevant project work and/or internships with proven implementation of data science concepts Proficient in Python and must know about libraries like (Pandas, Scikit-Learn, , Matplotlib, TensorFlow, etc.); SQL, R is a plus Good understanding of data manipulation, statistical analysis, and machine learning algorithms concepts Ability to work independently and manage multiple tasks simultaneously Strong attention to detail, with a research-focused mindset. Excellent critical thinking and problem-solving skills Excellent communication - should be able to describe findings to a technical and non-technical audience Familiarity with data visualization tools such as Tableau or Power BI is a plus High motivation and good work ethic is a must
About ProcDNA ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge technology to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 280+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged; its ingrained in our DNA. Ready to join our epic growth journey? What we are looking for Youll be a Strategic Sourcing Partner to hire top talent through platforms like Naukri, LinkedIn Recruiter, referrals, and ATS systems. We are seeking an individual who not only possesses the requisite expertise but also thrives in the dynamic landscape of a fast-paced global firm. What youll do Run searches across multiple talent networks like Naukri, LinkedIn Recruiter, or ATS providing lead generation to Recruiting partners, while also assisting with inbound application volumes and employee referral reviews. Build proactive talent pipelines for multiple job requisitions at any given time for current and future hiring needs, creating enormous leverage across TA. Conduct initial fit and interest interviews with prospects and assess their suitability against the required qualifications. Partner with Buisiness teams to build and implement strategies to convert passive talent into a strategic talent pipeline. Ensure high data quality standards through data audits, clean up and talent system maintenance. Must Have 5+ years of experience in technical sourcing or talent research capacity with a search firm/recruitment agency/ Pharma consulting/ startups (mandatory). Hands-on experience with Naukri, LinkedIn Recruiter, ATS, and other sourcing platforms. Proven ability to source and engage passive candidates. Excellent communication, interpersonal, and relationship-building skills.
About ProcDNA: ProcDNA is a global consulting firm focused on establishing Commercial Analytics and Technology solutions for life science firms. We work side by side with our clients, partnering to achieve their goals. Our people bring in a strong blend of design thinking, the latest technology, and a client-centric approach to create a lasting impact. For a firm starting right at the onset of the pandemic, we had stellar growth from 20-24. We grew from 2 - 275+ people and are continuing with rapid but organic growth. Each one of us at ProcDNA (ProcDees) boasts about a healthy blend of learning, new opportunities, and growth which gives a feeling of swimming in the open waters rather than confining ourselves to a single lane. We invite you to join us and be part of our growth journey. What we are looking for: We are looking for a Research Analyst to join our team. You are someone who has a good understanding of competitor monitoring, conference coverage, market assessments, company/ asset profiling, therapy area newsletters and able to relate it with real-world problems What you"ll do: Provide support to projects in the areas of competitor monitoring, conference coverage, market assessments, company/ asset profiling, therapy area newsletters etc. Working closely with Consultants and Sr. Consultants manager and upwards in adding value through secondary data collection and writing summaries for clinical and business events (periodic newsletter, news alerts) Discuss the findings, updates and any highlights with the clients and working in close collaboration with them. Develop periodic market landscape/ competitive landscape reports. Progressively elevate the ability to judge the relevancy of data to the project. Carry out in-depth analysis; primary and secondary research to analyze various industries; uses the data gathered during the research to carry out the market, customer, and vendor analysis. Must have: 0-1 years of experience in competitive intelligence (pharmaceutical preferred) Btech/BE/ME (CS/IT/Biotechnology/Any Graduation with relevant experience) or BEcon Good understanding of pharmaceutical business from commercial and clinical development perspectives, of global pharmaceutical environment and challenges Proficiency with M.S. Office, Google, LinkedIn, etc., and relevant secondary research tools. Good comprehension ability, Impeccable attention to detail and QC abilities Updated with all the recent developments in the pharmaceutical space and specifically in the areas of focus. Ability to think critically, work independently and follow instructions. Ability to work collaboratively within a team both in the office and off site. Good organizational, time management and priority setting skills, and the flexibility to multi-task in a fast-paced environment. Excellent written and verbal English skills.
TechStack :Cloud Technologies, Python, ML libraries, Prompt tuning and few-shot learning techniques, RAG, ReactJS, NodeJS etc What we are looking for As the Technology Analyst, you ll leverage cutting-edge cloud-based solutions such as AWS and Azure. We are seeking an individual who not only possesses the requisite technical expertise but also thrives in the dynamic landscape of a fast-paced global firm. What you ll do Collaborate with cross-functional teams and domain experts to design and build AI-powered solutions (e.g., GenAI chatbots, summarizers, recommendation engines) Work with LLMs, prompt engineering, and RetrievalAugmented Generation (RAG) frameworks Analyze data and extract meaningful insights using Python, SQL, and ML libraries Prototype, test, and fine-tune AI models for tasks like classification, entity extraction, and summarization Support end-to-end implementation from ideation to deployment while ensuring scalability and performance. Must have Bachelors degree in engineering, preferably in CS, IT, or electronics with a record of academic excellence. Strong foundation in Python and hands-on experience with AI/ML concepts Familiarity with tools like Hugging Face, LangChain, OpenAI APIs, or similar is a plus Interest in applying AI to practical use cases (bonus if you ve worked on GenAI projects or built a chatbot) Problem-solving mindset, strong communication skills, and eagerness to learn Ability to thrive in a fast-paced, collaborative environment
About ProcDNA: ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 275+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged, its ingrained in our DNA. What we are looking for: At ProcDNA , We re growing our Patient Analytics Team and looking for Engagement Lead with 5 years of hands-on experience in patient journey analytics within the pharma space. What you ll do: Lead client discussions and deliver custom analytics solutions around patient journey mapping, treatment progression, and behavior segmentation Develop and validate patient-level datasets by integrating claims, EMR, and specialty pharmacy data Translate complex data into actionable insights to support brand, access, and medical strategies Collaborate with cross-functional teams, including commercial, market access, and field operations Contribute to building internal accelerators for cohort identification, line-of-therapy analytics, and patient journey visualization Must have: 5 years of experience in patient-level analytics across indications, brands, or life cycle stages Strong analytical and SQL skills; experience with Python is a plus Proficiency in Excel and PowerPoint with a strong ability to create and present clear, data-driven narratives Experience working with longitudinal data sources (e.g., claims, EMR, SP Hub) Strong communication skills with the ability to distill complex data into strategic insights Comfort working with global teams and clients in a fast-paced, evolving environment
About ProcDNA: ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 200+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged, its ingrained in our DNA. What we are looking for: As the Sr. Engagement Lead, you ll leverage data to unravel complexities, adept at devising strategic solutions that deliver tangible results for our clients. We are seeking an individual who not only possesses the requisite expertise but also thrives in the dynamic landscape of a fast-paced global firm. What you ll do: Seeking an individual experienced in leveraging emerging technologies and best practices to address healthcare/pharma industry challenges. Collaborate with clients to model data and solve complex business issues. Analyze to aid strategic decision-making, utilizing tools like Tableau, SAS, R, and Alteryx Develop tailored healthcare analytics solutions to improve patient outcomes and cost management. Gain a comprehensive understanding of data and processes to deliver impactful outcomes. Work with clients to structure and model the data to solve complex business problems Develop and implement innovative solutions along with coaching, guiding, and mentoring Sr Analyst/ Associate Engagement Leads/ Engagement leads in the team. Must have: Candidates with a Bachelors degree in Engineering and 8+ years of strong analytics experience. Individuals with experience in statistical analysis, predictive modeling, Go-to-market strategy, segmentation, Forecasting, Sizing, Alignment, Marketing Mix Model, Targeting, and analyzing large datasets to derive insights and make data-driven decisions. Ability to work on and manage multiple projects for multiple stakeholders, with a quality mindset. Deep understanding of their Industry, including market trends, regulatory frameworks, and competitive landscapes. Excellent verbal and written communication skills, essential for effective collaboration. Proven ability to work creatively and analytically with minimal direction.
About ProcDNA ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 200+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey What we are looking for As the Engagement Lead, you ll leverage data to unravel complexities and be adept at devising strategic solutions that deliver tangible results for our clients. We are seeking an individual who not only possesses the requisite expertise but also thrives in the dynamic landscape of a fast-paced global firm. What you ll do: End-to-End IC Process Management: Oversee and execute the entire incentive compensation process from sales crediting and IC plan design to goal setting and bonus calculations. Develop and maintain the input files for the IC system, including raw sales data, goals,alignment, and eligibility criteria. Work closely with US HC clients to understand deliverable requirements, ensuring accuracy and timeliness in every report Collaborate with cross-functional teams to refine IC processes and integrate best practices, driving operational excellence Produce client-ready deliverables such as IC reports, scorecards, HQ reports, and other key outputs. Must have: Candidates with a bachelors degree in engineering and 5+7 years of strong analytics experience Strong analytical skills with a keen eye for detail to ensure data integrity and process accuracy Solid understanding of sales crediting, IC plans, goal setting, and bonus calculation methodologies. Proven experience in creating input files for IC systems including raw sales, goals, alignment, and eligibility data and generating polished output files (IC reports, scorecards, HQ reports). Experience with IC design principles and Health Check processes, including fairness testing, financial modelling, and Monte-Carlo simulations
About ProcDNA ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 275+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged, its ingrained in our DNA What we are looking for We are seeking a motivated and detail-oriented Junior Finance Lead ( Analyst ) with minimum 2 years of experience in finance or business operations. The ideal candidate will have exposure to pricing support, project financial tracking, and financial planning & analysis (FP&A). This role will help provide insights into cost management, pricing trends, utilization tracking, and revenue reporting to support data-driven business decisions. What youll do 1. Pricing & Cost Analysis Support pricing model preparation including bill rates, cost rates, and margin assumptions Help maintain rate cards and assist in volume discount analysis Work with finance and operations teams to validate inputs and ensure pricing accuracy 2. MIS Reporting & FP&A Support Assist in preparing monthly and quarterly MIS dashboards and variance reports Support budgeting and forecasting cycles by gathering and analyzing financial data Track key metrics like revenue, cost, gross margins, and utilization 3. Project Financial Tracking Help maintain project budgets and perform cost tracking Monitor actual spend vs. estimates and assist in variance analysis Collaborate with project managers to flag risks and recommend corrective actions 4. Utilization Monitoring Prepare and track utilization reports for delivery teams Assist with headcount and resource tracking for workforce planning 5. Account Receivables & Billing Coordination Support AR tracking and follow-up for overdue invoices Coordinate with the billing team for timely invoice submissions Assist in preparing AR aging reports for review Must Have Bachelor s degree in Finance , Accounting, Commerce, or Business Administration Approximately 2 years of experience in finance, preferably in a consulting, IT, or professional services firm Proficiency in MS Excel (lookup functions, pivot tables, basic dashboards) Familiarity with any accounting system such as Tally Prime, QuickBooks is a plus Strong analytical skills and attention to detail Exposure to budgeting, pricing, or revenue analysis Understanding of project cost structures Ability to handle data and present insights clearly Strong organizational and communication skills
About ProcDNA ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 275+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged, its ingrained in our DNA What we are looking for We are seeking an experienced and detail-oriented Payroll Specialist to manage US payroll processing using Gusto for our consulting firm. The ideal candidate will have a solid understanding of US payroll laws , tax compliance, and hands-on experience with Gusto payroll software . You will be responsible for end-to-end payroll processing, employee onboarding in the system, benefits administration coordination, and resolving payroll discrepancies. What youll do Process bi monthly payroll for US employees using Gusto , ensuring accuracy and compliance with federal, state, and local regulations. Manage employee onboarding and offboarding in Gusto , including setting up compensation, benefits, and tax withholdings . Review and reconcile timesheets, PTO, bonuses, and commissions before payroll submission. Ensure correct deduction of federal/state taxes, benefits, and garnishments . Coordinate with HR and Finance teams to ensure accurate employee records and benefits data integration. Generate and review payroll reports and GL files; coordinate payroll journal entries with the finance team. Ensure timely filing of payroll tax reports and year-end documentation, including W-2s and 1099s . Assist in benefit enrollments and resolve issues related to payroll deductions and insurance. Maintain confidentiality of employee payroll data and adhere to data protection regulations. Support audits related to payroll, workers comp, and benefits. Administer and process reimbursements in alignment with company policy. Must Have Bachelor s degree in Accounting , Finance, HR, or related field. 3-4 years of experience in US payroll processing, preferably in a professional services or consulting environment . Mandatory experience with Gusto payroll software . Strong understanding of US federal and state payroll laws. Experience with payroll taxes, W-2/1099 filings, and benefit deductions. Proficiency in MS Excel (lookup functions, pivot tables, basic dashboards) Excellent attention to detail and high level of accuracy . Strong organizational, analytical, and communication skills . Ability to handle confidential information with integrity and discretion. Knowledge of US labor laws, FLSA, ACA, and IRS regulations. Familiarity with multi-state payroll processing. Experience working with remote or distributed teams. Prior experience in handling payroll for both salaried and hourly employees.
About ProcDNA ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 275+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged, its ingrained in our DNA What we are looking for We are looking for a dynamic Marketing Manager who can drive visibility, thought leadership, and business growth through integrated marketing strategies. This role requires a balance of creative thinking, executional excellence, and performance-driven decision-making across brand, digital, and lead-gen campaigns. What youll do Growth Marketing & Campaigns : Plan and execute multi-channel campaigns to generate qualified leads and boost pipeline. Own funnel optimization and marketing ROI. Social media & Content Strategy : Lead content calendar planning and social media growth (LinkedIn focus), increasing engagement and follower base organically. Branding & Recognition : Build brand equity through award nominations, PR, recognition, and strategic partnerships. Ensure a consistent brand voice across platforms. SEO & Web Presence : Oversee website content, SEO strategy, and landing page performance. Collaborate with designers and development team to improve discoverability and experience. Lead Funnels : Create and manage lead capture flows, gated content strategies, and CRM integration for nurturing and conversion. Event Marketing Strategy : Identify and manage in-house webinars, industry conferences, and thought leadership events for brand visibility and lead generation. Market Positioning : Develop thought leadership and messaging aligned with business priorities and US pharma industry trends. Analytics & Reporting : Track KPIs across campaigns, content, and channels; derive insights to guide decisions and improve outcomes. Must Have 7 years of experience in B2B marketing , preferably in consulting, tech, or healthcare/life sciences sectors. Strong command over growth marketing , performance campaigns , and content-led engagement . Demonstrated success in social media growth (especially LinkedIn), brand building , and award submissions . Proficiency with SEO tools , Google Analytics , HubSpot (or similar CRM), and campaign reporting dashboards. Excellent storytelling, writing, and creative brief development skills. Added advantage: Familiarity with the US pharmaceutical and life sciences landscape. Why Join Us? Be part of a fast-growing consulting firm making a real impact in the healthcare space. Work directly with leadership and stakeholders. Own and shape the marketing strategy, with full freedom to innovate and experiment.
About ProcDNA: ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 275+ across 7 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey? What we are looking for: We are seeking a proactive, detail-oriented individual eager to learn and support daily administrative tasks. The ideal candidate should understand basic office procedures, have good communication skills, and manage time well. Proficiency in MS Office (Excel, Word, Outlook) is essential. The intern must be reliable, professional, and able to handle confidential information. Key duties include managing office supplies, supporting meeting logistics, coordinating with vendors, maintaining records, and assisting with travel and internal communication. A willingness to take initiative and work collaboratively is highly valued. What you ll do: Assist with day-to-day office operations and administrative support tasks Manage and track office supplies and inventory Support vendor communication and follow-ups Assist in organizing internal events, trainings, or celebrations Help with travel bookings and accommodation arrangements Support the onboarding/offboarding process for new employees Provide general assistance to the admin team and other departments as required Must have: Pursuing or completed BBA or any undergraduate degree (preferably in management or commerce) Strong communication skills - both written and verbal Basic knowledge of MS Office (Word, Excel, Outlook) Professional attitude and presentable behavior in the workplace
About ProcDNA ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 200+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey? What we are looking for: We are looking for a skilled and proactive L2 IT Support Engineer to join our team. The ideal candidate will have solid experience in handling end-user support, troubleshooting Microsoft 365 applications, managing IT infrastructure readiness, and maintaining asset inventory. This role requires a strong sense of ownership and the ability to resolve more complex technical issues escalated from L1 support. Key Responsibilities: Handle escalated support tickets from engineers and ensure timely resolution. Provide advanced troubleshooting and support for the Microsoft 365 suite (Outlook, Teams, SharePoint, OneDrive, etc.). Support IT infrastructure readiness for new deployments, relocations, and upgrades. Deliver day-to-day end-user support, including hardware/software issues and system access. Maintain and manage asset inventory records and ensure data accuracy. Prepare and manage Excel-based reports for asset tracking, support metrics, and performance analysis. Collaborate with cross-functional teams to ensure seamless IT service delivery. Document solutions and contribute to the knowledge base for recurring issues. Comfortable working in rotational shifts to support business operations. Willing to extend shifts as per business needs and critical support requirements Required Skills & Qualifications: 2-5 years of experience in IT support, with at least 1 year in an L2 role. Hands-on experience with ticketing tools (e.g., ServiceNow, Jira, Freshdesk, Fresh service). Strong knowledge and troubleshooting skills in Microsoft 365 applications. Experience in IT infrastructure setup and readiness. Familiarity with asset inventory management systems. Proficiency in Microsoft Excel for reporting and data analysis. Excellent problem-solving, communication, and interpersonal skills. Ability to work independently and mentor support staff. Flexibility to work in rotational shifts and extend hours when required. Preferred Qualifications: Knowledge of ITIL frameworks. Experience in remote desktop support and system administration. Basic understanding of networking and security principles.
About the job About ProcDNA ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 275+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged, its ingrained in our DNA. What We Are Looking For Clinical Database Programmer with a solid understanding of Clinical Protocol, Medical and Scientific Principles of conducting clinical trials. We are seeking an individual who not only possesses the requisite expertise but also thrives in a fast-paced environment. What You ll Do Design the eCRF layout and the database corresponding to the eCRFs to hold the data from the EDC system and Setup Core Configurations. Implementing the Dynamic rules as per the Sponsor requirements. Create, test, and maintain trial-specific plausibility and consistency Edit Checks as per Data Validation Specification. Analyze complex checks and Develop Custom Functions using C# for Rave studies or other EDC. Incorporate internal feedback and update programs as required. Incorporate Sponsor Acceptance Testing (SAT) feedback. Maintain and update the eCRFs and their components as required for protocol amendments or required metadata updates. Perform second/final review for peer deliverables. Create RAVE System Configuration Specification (Core config, Report Config, e-learning config, Appendix config & coding spec in RAVE or other EDC). Incorporate RAVE Configuration Specification. Facilitate Internal Configuration Review Meeting (ICRM). Revise and update eCRF booklet, DVS and Configuration Specification. Facilitate Sponsor Acceptance Meeting (SAM). Handle issues related to QC/UAT/PROD and tracking issues to closer. Review of the DVS for clarity and to ensure checks are consistent and appropriate based on eCRF design. Provide feedback to DVS author. Support CRO trial activities, including CRF annotation, database setup, specification generation, Clinical view settings, and dataset comparison. Create reports as per the Sponsor specification document using JReview, SAS, BOXI. Estimate and perform migration process for Post Go-Live studies (handling RFCs). Performe DB Coordinator role for multiple trials. Mentor new hires in CRO and EDC activities. Must Have Protocol reading and understanding Expertise in Critical Data Point Strategy (CDPS) or SDV implementation. Scientific background: A solid understanding of Clinical Protocol, medical and scientific principles of conducting clinical trials. Strong writing and communication skills: The ability to clearly articulate and concisely explain complex information. Research and analytical skills: Ability to gather, interpret, and synthesize data into insightful information. Attention to detail: Ensuring accuracy and adherence to guidelines such as Protocol, Specification, Library Standards, ICH GCP, etc. Project management skills: Managing the document development process and meeting timelines. People management skills: Managing the team of highly qualified individuals (applicable for Team Lead role only). Certified Medidata Study Builder (SDBE), Oracle - InForm/ Central Designer, Veeva Studio B.E./B.Tech - Computer Science-based courses or Circuit Branches) M.Sc./ MCA in the stream of Computer Science B.Sc./ BCA in the stream of Computer Science) Why Join Us Be part of a fast-growing consulting firm making a real impact in the healthcare space. Work directly with leadership and stakeholders. Own and shape the marketing strategy, with full freedom to innovate and experiment. Locations we are currently hiring for this role: Pune, Gurgaon, Bangalore, Kochi, Hyderabad, Chennai
About ProcDNA ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 275+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged, its ingrained in our DNA. We are looking for a strategic and entrepreneurial Senior Sales & Business Development Lead to spearhead the expansion of our Clinical vertical in the US market. This is a high-impact, high-visibility role where you ll be responsible for building new client relationships within the pharmaceutical and life sciences industry, driving solution sales, and playing a foundational role in growing our clinical services footprint in the US. You will work closely with the senior leadership team to shape go-to-market strategies, develop commercial partnerships, and establish our brand as a trusted clinical solutions partner across the US. What We re Looking For: A strategic business development leader with a proven track record of winning new logos and driving revenue in the clinical or healthcare domain. Someone who understands the nuances of clinical trials, R&D, regulatory requirements, and pharma buying behaviour. A highly networked individual who can connect with senior decision-makers. A self-starter who thrives in unstructured, high-growth environments and can independently build a market from the ground up. Strong collaborator with experience working in cross-functional, global teams, especially across India and US time zones. What You ll Do: Establish and grow the Clinical vertical in the US by identifying, targeting, and acquiring new clients within pharma, biotech, and life sciences companies. Build and nurture strategic relationships with key stakeholders across Clinical Development, Clinical Operations, and Procurement functions. Lead end-to-end sales cycles from prospecting and qualifying to pitching, solutioning, negotiating, and closing.
End-User IT Support & Service Delivery Provide advanced technical support for hardware, software, networks, and enterprise tools (O365, Azure AD, etc.). Oversee incident, problem, and change management processes with timely resolution of escalated issues. Ensure IT service delivery meets agreed SLAs and provides a positive user experience. Team Leadership & People Management Manage workload distribution, shift planning, and performance reviews. Foster a culture of accountability, collaboration, and continuous improvement. Infrastructure & Operations Oversight Manage IT assets, patching, monitoring, and system health checks. Coordinate with cloud/infrastructure teams to ensure smooth operations across O365, AWS, and Azure. Drive business continuity and disaster recovery planning for IT support functions. Process & Policy Management Develop IT support policies, knowledge base articles, and SOPs. Track and report KPIs, providing insights for service improvement. Ensure compliance with IT security policies, audits (ISO 27001, HIPAA, etc.), and risk management standards. Stakeholder & Vendor Management Act as the escalation point for IT support issues raised by business teams. Partner with vendors for procurement, support contracts, and licensing renewals. Work with leadership to forecast IT support budgets and resource requirements. Skills & Competencies Strong expertise in IT support, end-user computing, O365, Windows/Mac environments, and networking fundamentals. Experience with ITSM tools (ServiceNow, Jira, Remedy, etc.) for ticket and SLA management. Excellent problem-solving, decision-making, and escalation management skills. Strong interpersonal and communication skills to engage with stakeholders and lead a support team. Qualifications Bachelor s degree in Computer Science, Information Technology, or related field. 6-9 years of IT support/service desk experience, with at least 3 5 years in a leadership/managerial role. Exposure to compliance and audit frameworks (ISO 27001, HIPAA preferred).
About ProcDNA ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 220+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged, its ingrained in our DNA. What We Are Looking For We are looking for a highly skilled and driven Lead - Talent Acquisition to join our team. In this role, you will lead end-to-end recruitment for both technical and non-technical positions, ensuring we attract and hire the best talent to drive our business forward. You will partner closely with hiring managers, business leaders, and HR to build strong talent pipelines while delivering an exceptional candidate experience. What You ll Do Manage the full recruitment process including sourcing, screening, interviewing, and closing candidates across tech and non-tech roles Work closely with hiring managers to define role requirements and prepare job descriptions Build strong talent pipelines through proactive sourcing strategies including job boards, professional networks, and referrals Conduct effective interviews and assessments to evaluate both technical skills and cultural fit Negotiate offers and manage the selection process to ensure timely closures Track and report on hiring metrics including time-to-fill and quality of hire Strengthen the company s employer brand through candidate engagement and recruitment marketing initiatives Stay up to date with hiring trends and best practices to improve recruitment outcomes Must Have 5 to 8 years of proven experience in recruiting for both technical and non-technical roles Strong knowledge of sourcing techniques and platforms Skilled in conducting interviews and evaluating technical and behavioural competencies Hands-on experience with applicant tracking systems or recruitment software Ability to manage multiple positions simultaneously and deliver within deadlines Strong communication and stakeholder management skills High level of ownership and accountability in achieving hiring goals
About ProcDNA: ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 275+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged, its ingrained in our DNA. What we are looking for: As a Senior Statistical Programmer, you will leverage your advanced SAS /R programming skills and proficiency in CDISC standards (SDTM , ADaM, TLF with both safety and efficacy analysis) to support or lead one or more Clinical study. Must have: Having 6+ years of experience in SAS & R Programming Hands-on experience with SDTM, ADAM, TLF with both safety and efficacy analysis. Experience with CRF annotation, creation of datasets, and specs creation Submission experience is a plus (define.xml, P21, ADRG, SDRG) Able to lead 1 study under supervision Able to demonstrates strong programming and domain expertise Having ability to execute a wide range of programming activities with minimal supervision. Able to identify gaps in current programming best practices and may offer suggestions Able to ensure adherence to standards and has an awareness of evolving industry standards Develop understanding of all applicable policies and procedures Completes programming activities under supervision Takes responsibility for timely completion of all assigned development task Understands and applies a basic knowledge of industry Additional Skills: Experience working with RWD for use in pharmacoepidemiology research with good practical knowledge in biostatistics applied to clinical/epidemiological research. Expertise in some of the most commonly used Real World Databases (Optum, Marketscan, Flatiron, JMDC etc) within Real World landscape Expertise in R with proficiency in other programming languages such as SQL, or Python. Familiarity with AI/ML, data visualization and reporting tools.
We are seeking a motivated and customer-focused L1 Support Engineer to join our IT support team. The ideal candidate will provide first-level technical support by troubleshooting hardware, software, and network issues, assisting users with IT-related queries, and escalating complex problems to higher-level teams when necessary. Strong communication skills and a service-oriented mindset are essential for this role. Responsibilities Troubleshoot and resolve issues related to desktops, laptops, printers, and peripheral devices. Support installation, configuration, and maintenance of operating systems and standard software applications. Handle user account management tasks such as password resets, access requests, and basic Active Directory support. Escalate unresolved issues to L2/L3 support teams as per the defined escalation process. Maintain accurate records of support requests and resolutions using the internal ticketing system. Assist in deploying and setting up new hardware for users (laptops, desktops, monitors, etc.). Help users access enterprise applications and troubleshoot login or connectivity issues. Ensure timely follow-up and resolution of user issues to maintain a high level of customer satisfaction. Technical Skills: Basic troubleshooting skills in hardware, software, and network domains. Working knowledge of Windows operating systems; familiarity with macOS or Linux is a plus. Experience with common IT tools including MS Office, VPNs, email clients, and antivirus software. Familiarity with ticketing systems such as ServiceNow, Zendesk, or Jira. Experience with remote support tools (TeamViewer, AnyDesk, RDP). Basic understanding of networking concepts including IP addressing, DNS, LAN/WAN, and Wi-Fi. Qualifications 1.5 to 3 years of experience in IT Helpdesk / L1 Support / End User Support roles. Solid understanding of computer hardware , basic networking , and Windows operating systems . Hands-on experience with endpoint support, including laptops, desktops, printers, and mobile devices. Strong communication and interpersonal skills to assist non-technical users. Ability to prioritize and manage multiple support requests in a fast-paced environment. Familiarity with IT ticketing systems such as ServiceNow , Jira , or Freshservice . Basic knowledge of Active Directory and user account management. Communication & Interpersonal Skills: Strong verbal and written communication skills. Customer-centric approach with patience and empathy. Ability to explain technical issues clearly to non-technical users. Good problem-solving and logical thinking abilities. Team player with the ability to collaborate effectively.
About ProcDNA: ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. Were a passionate team of 300+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you wont be stuck in a cubicle - youll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isnt just encouraged, its ingrained in our DNA. What we are looking for: As the Associate Engagement Lead, you ll leverage data to unravel complexities, adept at devising strategic solutions that deliver tangible results for our clients. We are seeking an individual who not only possesses the requisite expertise but also thrives in the dynamic landscape of a fast-paced global firm. What you ll do: Lead client engagements to design and deliver healthcare analytics solutions, including patient journey mapping, treatment progression, behavior segmentation, and cost management strategies. Develop and validate patient-level datasets by integrating multiple sources (claims, EMR, specialty pharmacy, etc.) and ensuring accuracy for robust analytics. Translate complex data into actionable insights to support brand, market access, medical strategies, and strategic decision-making. Leverage advanced tools and emerging technologies (e.g., Tableau, SAS, R, Alteryx) to solve complex business challenges, build accelerators, and enable visualization solutions like cohort identification and line-of-therapy analytics. Collaborate with cross-functional teams and clients globally , fostering best practices in healthcare analytics while driving innovative, scalable solutions to improve patient outcomes. Must have: IC Process Knowledge: Solid understanding of sales crediting, IC plans, goal setting, and bonus calculation methodologies. Client Deliverables Expertise: Familiarity with the deliverables sent to US HC clients, ensuring compliance and quality in all outputs. Technical Proficiency: Proven experience in creating input files for IC systems including raw sales, goals, alignment, and eligibility data and generating polished output files (IC reports, scorecards, HQ reports). Analytical Acumen: Strong analytical skills with a keen eye for detail to ensure data integrity and process accuracy.xperience working with longitudinal data sources (e.g., claims, EMR, SP Hub) Strong communication skills with the ability to distill complex data into strategic insight. Good to Have: 2.5 4.5 years of analytics experience in consulting and patient-level analytics across indications, brands, or lifecycle stages, with exposure to statistical analysis, predictive modeling, segmentation, and go-to-market strategy. Technical expertise in SQL, Excel, and PowerPoint, with strong ability to build and present clear, data-driven narratives. Experience with Python and advanced tools (e.g., R, SAS, Tableau, Alteryx) is a plus. Hands-on experience with longitudinal healthcare datasets (claims, EMR, specialty pharmacy hub data), with the ability to derive actionable insights for strategic decision-making. Strong communication and collaboration skills with proven ability to manage multiple projects, distill complex data into strategic insights, and work effectively with global teams. Industry knowledge and problem-solving mindset with an understanding of healthcare/pharma market trends, regulatory frameworks, and competitive landscapes; able to work creatively and analytically with minimal direction.
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