EE Processing Professional

ADP

5 - 6 years

5 - 9 Lacs

hyderabad

Posted:9 hours ago| Platform:

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Skills Required

escalations project management operations management team management resource forecasting documentation root cause analysis transition resource allocation automation operations capacity planning compliance payroll process automation slas

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Lead a team of Assistant Managers and their respective implementation teams, providing direction, mentorship, and performance feedback
Build a high-performing culture focused on collaboration, accountability, and continuous improvement
Foster professional development and growth opportunities for team members
Manage the execution of multiple payroll implementation projects, ensuring timely delivery, adherence to scope, and budget compliance
Ensure standardization and consistency in implementation methodologies across teams
Drive root cause analysis and resolution of project issues, risks, and escalations
Act as a senior point of contact for key clients during the implementation phase, ensuring satisfaction and alignment with client expectations
Guide clients through the payroll transition process, providing best practices and strategic input
Monitor project KPIs and SLAs, implementing corrective actions when necessary to improve performance
Collaborate with internal stakeholders (Product, Compliance, Support, etc
) to optimize workflows and ensure readiness for client handovers post-implementation
Contribute to process automation, documentation, and continuous improvement initiatives
Participate in capacity planning, forecasting, and resource allocation to support the teams objectives
Support the development of long-term implementation strategies aligned with business goals

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