Ecommerce Manager

About PINQ Polka:

E-Commerce Account Manager

Role Overview:

E-Commerce Account Manager

Key Responsibilities:

Marketplace Account Management:

• Manage and optimize PINQ Polka’s listings on Amazon, Flipkart, Nykaa, Myntra, and other marketplaces.
• Managing advertisements, spend plan, growing overall ROAS and visibility for the brand on various marketplaces like Amazon, Nykaa, Flipkart, Myntra etc.
• Drive revenue growth through strategic pricing, promotions, and ad campaigns.
• Ensure top-notch cataloging, keyword optimization, and A+ content implementation for higher visibility.

Sales Growth & Performance Analysis:

• Track and analyze sales performance, conversion rates, and customer trends.
• Develop and execute strategies to increase visibility, traffic, and conversion rates.
• Work on competitive analysis to identify market trends and opportunities for expansion.

Inventory & Logistics Coordination:

• Manage stock levels and coordinate with the supply chain team to ensure seamless order fulfillment.
• Reduce order cancellations and enhance customer satisfaction by ensuring proper inventory planning.

Marketing & Promotions:

• Plan and execute seasonal campaigns, deals, and offers to maximize sales.
• Collaborate with the marketing team for digital ad campaigns and influencer partnerships.
• Optimize listings with engaging content, images, and videos to enhance customer engagement.

Customer Experience & Brand Positioning:

• Monitor and manage customer feedback, reviews, and ratings to enhance brand reputation.
• Work on strategies to improve customer retention and loyalty through personalized engagement.

Qualifications & Skills:

• Minimum 3 years of experience in e-commerce account management, preferably in the lifestyle or personal care industry.
• Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, Nykaa, Myntra.
• Experience in performance marketing, PPC campaigns.
• Data-driven mindset with expertise in analytics tools like Helium 10, or similar.

If you’re ready to take PINQ Polka’s e-commerce presence to the next level, apply now! 🚀