Ecommerce Manager

About the Role

E-commerce Manager

Brand & Communications team

know it, love it, and live it.

What you’ll be taking care of

Cross-Platform Growth & Strategy

• Own revenue and growth metrics across D2C and marketplaces.
• Own, develop and manage the budgets required.
• Align sales, pricing, and promotions across platforms so customers get the best of us, wherever
• they shop.
• Build campaign calendars that bring together our websites, Amazon, and Q-commerce in sync.
• Dive into KPIs and pull out solutions, not just problems.

D2C Websites

• Run the show on performance: merchandising, CRO, checkout flow, UX/UI.
• Work with performance marketing to keep CAC, ROAS, and LTV in check.
• Manage CRM journeys and create retention strategies to keep customers coming back.
• Share reports and insights that lead to action, not just dashboards.

Marketplaces (Amazon, Flipkart, Q-commerce)

• Make Amazon your playground: listings, A+ content, SEO, PPC ads, brand store, the works.
• Manage pricing, promotions, inventory planning, and fulfilment, and avoid D2C cannibalisation
• Grab opportunities from seasonal events, account managers, and platform tie-ups.
• Stay ahead of competitors, and know when to match, when to counter, and when to outdo

Collaboration & Leadership

• Be the bridge between Brand & Comms and growth, ensuring timely requests for creative and
• content work for commerce, while providing valuable data-driven feedback to help develop the brand strategy further
• Work with Ops & Supply Chain to keep inventory healthy and orders flowing.
• Sync with Sales so online and offline channels grow hand-in-hand.
• Partner with Customer Experience to turn reviews and feedback into love and loyalty.

What we’re looking for

• 4–7 years in E-commerce management, with proven experience in D2C and Marketplace marketing - Goes without saying that this is a non-negotiable.
• A strong leaning towards solutioning rather than problem identification - you see roadblocks as puzzles to solve.
• Driven by data, dashboards, and metrics, but just as comfortable making quick, gut-backed calls when needed - numbers guide you, but they don’t own you!
• Self-starter energy, proactive, resourceful, and eager to thrive in a fast-moving startup - It will be chaotic
• A genuine love for food, cuisines, and flavours, because our brands live at the intersection of taste and convenience - opening a restaurant is one of your dreams!
• Ability to collaborate with multiple teams while keeping your eye firmly on growth.
• A creative mindset - you secretly wish to be a filmmaker or designer, or maybe a copywriter or an artist!

What We Offer

• A high-ownership role with direct visibility to CMO and Founders.
• The chance to scale brands that are rewriting the way people eat.
• A casual yet driven & food-obsessed startup work life where ideas fly fast and execution is faster.
• Competitive pay (and of course, the opportunity to be at every NPD tasting session!)