Company Description At Sneakare, we integrate our passion for sneaker culture with the latest technology to offer a wide range of accessories and sneaker care products in Delhi, India. Our team is committed to innovating new products at affordable prices to keep sneakers looking their best. Sneakare is your one-stop shop for all your sneaker care needs. Job Summary We are seeking an experienced and skilled Customer Support Representative with a strong background in customer service and an understanding of operational processes. The ideal candidate will have 1-2 years of experience in customer support, possess excellent English communication skills, and have a proactive approach to solving customer issues. This role requires a blend of customer service expertise and an operational mindset to support efficient handling and resolution of customer inquiries. Key Responsibilities • Customer Support: • Provide exceptional support to customers through various channels (phone, email, chat). • Address customer inquiries, resolve issues, and ensure timely responses. • Maintain a high level of professionalism and empathy in all interactions. • Operations Support: • Work closely with the operations team to understand process workflows. • Assist in tracking and ensuring the fulfillment of customer orders and service requests. • Help streamline customer service processes to improve response times and efficiency. • Problem-Solving & Escalation: • Identify recurring customer issues and escalate complex cases as needed. • Develop solutions for common customer concerns in collaboration with the operations team. • Documentation & Reporting: • Maintain accurate records of customer interactions and feedback. • Generate reports on common inquiries, resolutions, and operational trends to support decision-making. Qualifications • Experience: 1-2 years of experience in customer support, ideally with exposure to operational processes. • Communication Skills: Strong command of spoken and written English. • Customer Service Orientation: Passionate about helping customers and improving their experience. • Problem-Solving Ability: Ability to analyze issues and resolve them efficiently. • Technical Skills: Understanding of WhatsApp CRM tool, Email CRM tools, Ship rocket, and basic operational tools. . Should be proficient with cross functioning and reaching out to internal departments. What We Offer • Competitive salary up to 30,000 INR per month. • Opportunity to work in a dynamic and supportive environment. • Growth opportunities within the customer service and operations fields. Interested candidates can directly apply on talent@sneakare.com. Show more Show less

Job Overview: We are seeking a dynamic and experienced HR Manager with 5-6 years of experience in Human Resources management, recruitment, and operations. The ideal candidate will be a strong decision-maker who can communicate effectively with teams, handle operational responsibilities, and drive HR initiatives that align with the organization's goals. You will be responsible for overseeing recruitment, managing HR operations, and ensuring the overall health of the company’s HR function. Key Responsibilities: Team Management & Communication: Lead and manage a small to medium-sized HR team, providing guidance and mentoring. Maintain open communication with leadership and employees to foster a positive work environment. Conduct regular team meetings and performance reviews to ensure the team is aligned with organizational goals. Act as a point of contact for employee concerns and resolve conflicts effectively. Recruitment & Talent Acquisition: Oversee the recruitment process from job posting to candidate onboarding. Collaborate with hiring managers to identify staffing needs and implement effective recruitment strategies. Conduct interviews, assess candidates, and ensure an efficient hiring process. Develop and maintain a talent pipeline for future hiring needs. Manage external recruitment agencies when necessary. HR Operations: Manage day-to-day HR operations, ensuring compliance with company policies and local labour laws. Oversee employee records, HR documentation, and data management. Ensure proper administration of compensation and benefits, leave policies, and attendance systems. Handle employee relations matters, addressing grievances and ensuring a positive workplace culture. Administer performance management processes, including appraisals, feedback sessions, and goal setting. Policy Development & Compliance: Review and update HR policies in accordance with current legal standards and best practices. Ensure company policies are effectively communicated and followed by employees. Conduct training on HR policies, ethics, and compliance for employees and managers. Decision Making & Strategic HR Initiatives: Make strong, data-driven HR decisions to support the company’s overall strategy and objectives. Implement HR strategies and solutions that support business goals. Analyse HR metrics and trends to identify areas for improvement and proactively address potential challenges. Provide strategic advice to senior management regarding HR issues, including staffing, culture, and organizational development. Employee Engagement & Retention: Create and implement initiatives to boost employee engagement and satisfaction. Develop retention strategies to minimize turnover and ensure a productive and motivated workforce. Organize team-building activities, employee recognition programs, and wellness initiatives. Training & Development: Identify training and development needs across the organization. Develop and implement employee development programs that enhance skills and career growth. Foster a learning culture by organizing workshops, seminars, and other educational opportunities. Qualifications & Skills: Experience: 5-6 years of experience in HR, with a strong background in recruitment, operations, and team management. Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (HR certification is a plus). Strong Decision Making: Ability to make independent, well-informed decisions and manage HR challenges effectively. Leadership Skills: Proven experience in managing a team and motivating employees towards achieving organizational goals. Excellent Communication Skills: Strong verbal and written communication skills with the ability to interact with all levels of the organization. Recruitment Expertise: In-depth knowledge of recruitment strategies, including sourcing, interviewing, and onboarding processes. HR Operations Knowledge: Understanding of HR systems, payroll, benefits administration, and employee record management. Problem-Solving Abilities: Ability to resolve complex employee relations issues and handle HR crises effectively. Knowledge of Labor Laws: Familiarity with labour laws, HR compliance, and employee rights. Proficient in HR Software: Experience with HRMS or ATS (Applicant Tracking System) platforms and proficiency in MS Office Suite. Conflict Resolution Skills: Ability to manage employee conflicts and mediate in difficult situations to maintain harmony. Additional Information: Strong analytical skills and attention to detail. Ability to adapt to a dynamic and changing work environment. A results-oriented approach with a focus on driving employee satisfaction and organizational growth. Good Negotiation Skills Show more Show less

Job Title: Content Strategist Specialist 📍 Location: Kirti Nagar, New Delhi 🕒 Employment Type: Full-time Salary Upto 30k About Sneakare At Sneakare , we are passionate about sneakers and the culture that surrounds them. As a leading provider of sneaker care products and accessories, we’re on a mission to help sneaker lovers keep their kicks looking fresh and feeling premium. From cleaning kits to protectors, we offer everything sneakerheads need—all in one place. Join us as we continue to innovate, grow, and inspire the sneaker community. What We're Looking For We’re seeking a Content Strategist Specialist to lead the charge in shaping our brand voice, maintaining a consistent image, and creating high-impact content that resonates with our audience. If you live and breathe content, love streetwear culture, and can bring creativity and structure to our storytelling—you’re exactly who we’re looking for. Key Responsibilities Develop and own Sneakare’s content strategy across all digital platforms. Define and maintain a unique and consistent brand voice. Plan and manage editorial calendars for blogs, newsletters, and social media. Write, edit, and publish high-quality content including blog posts, social media captions, email campaigns, and product descriptions. Brainstorm and execute engaging, on-brand content ideas for Instagram, TikTok, Twitter, and more. Monitor and analyse content performance using analytics tools and iterate based on results. Collaborate with design, marketing, and product teams to align messaging and campaigns. Stay up-to-date with sneaker trends, cultural moments, and industry innovations. Requirements 1-2 years of experience in content strategy, copywriting, or editorial roles (preferably in e-commerce, lifestyle, or fashion sectors). Strong portfolio showcasing content writing and digital campaign work. Deep understanding of digital and social media platforms. Excellent writing, editing, and storytelling skills. Experience with SEO, content analytics tools (e.g. Google Analytics, SEMrush), and CMS platforms (e.g. WordPress or Shopify). Creative mindset with strong organizational and time management skills. Passion for sneaker culture and an understanding of the lifestyle space. Bonus Points If You Have Experience working with influencer-driven brands or streetwear/lifestyle products. Skills in basic graphic design, video editing, or content production tools. How to Apply If you’re interested send your resume and a few samples of your content work (blogs, social posts, campaigns) to talent@sneakare.com. Show more Show less

Job Title: Content Strategist Specialist 📍 Location: Kirti Nagar, New Delhi 🕒 Employment Type: Full-time Salary Upto 30k About Sneakare At Sneakare , we are passionate about sneakers and the culture that surrounds them. As a leading provider of sneaker care products and accessories, we’re on a mission to help sneaker lovers keep their kicks looking fresh and feeling premium. From cleaning kits to protectors, we offer everything sneakerheads need—all in one place. Join us as we continue to innovate, grow, and inspire the sneaker community. What We're Looking For We’re seeking a Content Strategist Specialist to lead the charge in shaping our brand voice, maintaining a consistent image, and creating high-impact content that resonates with our audience. If you live and breathe content, love streetwear culture, and can bring creativity and structure to our storytelling—you’re exactly who we’re looking for. Key Responsibilities Develop and own Sneakare’s content strategy across all digital platforms. Define and maintain a unique and consistent brand voice. Plan and manage editorial calendars for blogs, newsletters, and social media. Write, edit, and publish high-quality content including blog posts, social media captions, email campaigns, and product descriptions. Brainstorm and execute engaging, on-brand content ideas for Instagram, TikTok, Twitter, and more. Monitor and analyse content performance using analytics tools and iterate based on results. Collaborate with design, marketing, and product teams to align messaging and campaigns. Stay up-to-date with sneaker trends, cultural moments, and industry innovations. Requirements 1-2 years of experience in content strategy, copywriting, or editorial roles (preferably in e-commerce, lifestyle, or fashion sectors). Strong portfolio showcasing content writing and digital campaign work. Deep understanding of digital and social media platforms. Excellent writing, editing, and storytelling skills. Experience with SEO, content analytics tools (e.g. Google Analytics, SEMrush), and CMS platforms (e.g. WordPress or Shopify). Creative mindset with strong organizational and time management skills. Passion for sneaker culture and an understanding of the lifestyle space. Bonus Points If You Have Experience working with influencer-driven brands or streetwear/lifestyle products. Skills in basic graphic design, video editing, or content production tools. How to Apply If you’re interested send your resume and a few samples of your content work (blogs, social posts, campaigns) to talent@sneakare.com.

Job Title: Influencer Coordinator Location: Kirti Nagar, Delhi Job Type: Full-time Experience Level: 1–3 years preferred Job Overview: We are looking for a proactive, organized, and creative Influencer Coordinator to lead and manage our influencer marketing efforts. This role goes beyond outreach and coordination — you’ll be responsible for end-to-end campaign execution, developing influencer marketing strategies, managing barter and paid collaborations, and driving engagement through authentic partnerships. You will work closely with the marketing team to amplify brand awareness, product visibility, and audience growth through meaningful influencer collaborations. Key Responsibilities: Influencer Discovery & Outreach : Research and identify relevant influencers who align with our brand values, aesthetics, and audience. Influencer Marketing Strategy : Assist in planning and developing influencer marketing strategies that support product launches, campaigns, and seasonal promotions. Campaign Management : Coordinate influencer participation in advertising campaigns, product promotions, and long-term brand partnerships. Barter & Paid Collabs : Handle influencer collaborations — both barter and paid — including outreach, negotiation, execution, and deliverables tracking. Briefs & Scripts : Draft clear influencer briefs, scripts, and campaign guidelines to ensure brand consistency and effective messaging. Giveaway Execution : Plan and manage influencer-led giveaways to boost engagement, followers, and reach. Relationship Management : Build and maintain strong relationships with influencers to encourage long-term partnerships. Performance Tracking : Monitor and evaluate the effectiveness of influencer campaigns using KPIs (reach, engagement, conversions), and compile reports for internal review. Requirements: 1–3 years of experience in influencer marketing, social media coordination, or brand partnerships Solid understanding of social media platforms (Instagram, YouTube, TikTok, etc.) and current influencer trends Excellent communication, negotiation, and interpersonal skills Strong time-management and multitasking abilities Experience with influencer marketing tools (e.g., Upfluence, AspireIQ, GRIN, or similar) Ability to work independently, stay organized, and meet deadlines in a fast-paced environment Creative mindset with attention to detail Let me know if you'd like a version optimized for LinkedIn, Indeed, or your careers page — or if you'd like to add KPIs, salary range, or internal growth path. Interested candidates can directly apply through talent@sneakare.com .

Selected Intern’s Day‑to‑day Responsibilities Include Executing social media marketing tasks to promote Sneakare’s sneaker-care products via platforms like Instagram, Facebook, and LinkedIn. Creating and posting engaging visual and written content (e.g., design graphics, captions, reels, stories) to support brand visibility. Monitoring social media channels, engaging with the community, responding to comments, messages, and fostering engagement. Assisting the marketing team with campaign execution, including scheduling content, brainstorming creative ideas, and analyzing performance analytics. Collaborating cross-functionally with team members to ensure brand consistency in messaging and design. About Company: At Sneakare, we consider ourselves to be your sneaker partner. We integrated our passion for sneaker culture with the latest technology to offer a wide range of accessories, storage, and sneaker care products. With customer satisfaction as our highest priority, our team of highly trained professionals is committed to innovating new products and ideas at affordable prices, to keep our sneakers (statement makers) looking their best. You are no longer required to shop at multiple places to get everything you need to clean, maintain, protect, and enhance the look of your sneakers. Sneakare offers it all!

Position: E-commerce Executive Company: Buildout Retail Private Limited (Sneakare) Location: Kirti Nagar, Delhi Experience: 3-4 years Website: https://sneakare.com About Sneakare: Sneakare is India’s leading sneaker care brand, offering high-quality products tailored for today’s fashion-forward and sneaker-conscious consumers. Our goal is to revolutionize sneaker maintenance through innovative and effective solutions. Job Description: We are looking for an enthusiastic and detail-oriented E-commerce Executive to manage day-to-day online operations across platforms like Amazon, Myntra, Flipkart , and our own Shopify store. The ideal candidate will be responsible for handling listings, coordinating with logistics, processing returns, managing RTOs, and ensuring a seamless order experience for customers. Key Responsibilities: Manage and optimize product listings across platforms like Amazon, Flipkart, Myntra, and Shopify Track and follow up on orders to ensure timely dispatch and delivery Coordinate with logistics partners to resolve shipment and RTO-related issues Handle product returns and exchanges efficiently Monitor stock levels and update inventory accordingly Respond to safety claims and customer complaints in a professional and timely manner Support third-party sellers and vendors on operational queries Process reimbursements and maintain accurate transaction records Collaborate with internal teams for smooth execution of daily e-commerce operations Requirements: 3–4 years of experience in e-commerce Executive Hands-on experience with Amazon, Flipkart, Myntra, and Shopify platforms Good understanding of online retail workflows and inventory management Strong communication and coordination skills Attention to detail and ability to multitask Bachelor’s degree in business, E-commerce, or a related field (Preferred) How to Apply: Interested candidates can share their updated resume at talent@sneakare.com .

Job Description for Store Executive Position: Store Executive Location: Kundli, Sonipat Age Limit: 21-30 years Salary Range: 15,000 - 30,000 INR per month Job Summary: We are seeking a dedicated and proactive Store Executive to oversee daily store operations, including inventory control, planning, execution, and team management. The ideal candidate should be able to take ownership of the store operations, demonstrate strong negotiation skills, and be well-versed in Standard Operating Procedures (SOPs) and compliance. Knowledge of logistics, third-party logistics (3PL), Order Management System (OMS), and Warehouse Management System (WMS) is essential for this role. Key Responsibilities: 1. Inventory Control: • Manage stock levels and ensure accuracy in inventory. • Conduct regular stock audits and maintain inventory records. 2. Planning and Execution: • Plan daily, weekly, and monthly store activities to optimize operations. • Execute store operations effectively, ensuring timely availability of stock. 3. Negotiation and Vendor Management: • Handle negotiations with suppliers for competitive pricing and quality. • Maintain positive relationships with vendors and ensure timely deliveries. 4. Compliance with SOPs: • Follow and enforce SOPs as per company policies. • Ensure all team members comply with operational procedures and standards. 5. Logistics and 3PL Coordination: • Oversee logistics and collaborate with 3PL providers to ensure smooth supply chain operations. • Manage inbound and outbound shipments, ensuring timely delivery to the store. 6. Order and Warehouse Management Systems: • Utilize OMS and WMS to manage orders and stock effectively. • Monitor order fulfilment and streamline warehouse processes for efficiency. 7. Team Management: • Lead, train, and motivate a team to achieve operational goals. • Delegate tasks, provide guidance, and monitor team performance. Qualifications and Experience: • Minimum of 3-5 years of experience in an executive role in store or warehouse operations. • Strong knowledge of SOPs and adherence to operational procedures. • Familiarity with OMS, WMS, logistics, and 3PL operations. • Excellent communication, leadership, and negotiation skills. • Bachelor’s degree or diploma in a related field is preferred. Key Competencies: • Detail-oriented and proactive in problem-solving. • Strong organizational and multitasking abilities. • Ability to work independently and take ownership of tasks. Interested Candidates can directly apply on talent@sneakare.com.

About the job Job Title : E-commerce Manager (Marketplaces) *Immediate joiners preferred* Optional Location : Delhi, On-site Position Type : Full-time Work Timings: Monday to Saturday (9:30 am to 6:30 pm) About Sneakare : Job Summary : Sneakare is seeking a highly motivated and experienced E-commerce Manager to oversee and grow our marketplace presence across key platforms such as Amazon, Flipkart, Myntra, Nykaa, and quick commerce platforms like Blinkit, Swiggy Instamart, Zepto, and BigBasket. The ideal candidate will have 5-7 years of hands-on experience in managing e-commerce operations, driving profitability, and enhancing visibility on multiple marketplaces. Key Responsibilities : Marketplace Management : Own and drive performance across various e-commerce marketplaces like Amazon, Flipkart, Myntra, Nykaa, Blinkit, Swiggy Instamart, Zepto, and BigBasket. PnL Management: Full ownership of PnL for marketplace operations, ensuring profitable growth while managing costs, margins, and promotional spends. Data Analytics & Insights : Utilize data to identify opportunities for growth, optimization of listings, pricing strategies, and marketing investments. Amazon Seller Central & FBA Expertise : End-to-end management of Amazon Seller Central, including order fulfilment, inventory planning, and managing FBA. Flipkart FBB Operations : Expertise in handling Flipkart’s fulfilment processes and vendor management. Inventory & Supply Chain Management : Ensure proper inventory forecasting, stock availability, and minimizing out-of-stock situations while optimizing inventory levels. Stakeholder Management : Work closely with internal teams (marketing, finance, supply chain) and external partners (vendors, platform account managers) to drive initiatives. Key Account Management: Manage relationships with key accounts, ensuring successful negotiations, promotions, and brand representation. E-commerce Strategy Development: Develop strategies for increasing product visibility, sales growth, and brand equity on all e-commerce platforms. Promotions & Campaign Management : Plan and execute promotions, deals, and marketing campaigns in alignment with platform-specific guidelines. Qualifications & Skills : 4-6 years of hands-on experience in managing e-commerce marketplaces, with a strong focus on Amazon, Flipkart, Myntra, Nykaa, and quick commerce platforms. Proficiency in Amazon Seller Central, Amazon FBA, Flipkart FBB, and other marketplace tools. Strong analytical skills with the ability to interpret data and derive actionable insights. Proven experience in managing PnL, with a demonstrated ability to drive profitability. Excellent communication and stakeholder management skills. Experience in inventory management, ensuring seamless operations in a fast-paced e-commerce environment. Strong organizational skills with a solution-oriented approach to problem-solving. Preferred Qualifications : MBA or equivalent degree in Business, Marketing, or a related field. Experience in the D2C startup environment or FMCG industry will be a plus. Familiarity with quick commerce platforms like Blinkit, Zepto, and BigBasket is a Plus. Interested candidates, please email your CV with a few details about you such as (Current CTC, Expected CTC, Notice Period, Relocation to Delhi, Availability for an interview) to talent@sneakare.com.

Job Title: E-commerce Associate Location: Kirti Nagar, Delhi Experience Required: Minimum 1 year (Full-time) Salary: Up to ₹20,000 per month Job Type: Full-time, On-site Industry: E-commerce / D2C / B2C / B2B Product Brand About the Role: We are looking for a motivated and detail-oriented E-commerce Associate to join our growing team. The ideal candidate should have at least 1 year of experience working in a D2C, B2C, or B2B product-based e-commerce environment. You will play a key role in managing online sales channels, ensuring product listings are accurate, and supporting daily e-commerce operations. Key Responsibilities: Manage product listings, descriptions, images, pricing, and inventory across various online platforms (such as Amazon, Flipkart, Shopify, etc.) Coordinate with the design, marketing, and inventory teams to ensure timely updates of listings and offers. Monitor order processing, returns, and customer queries. Analyze product performance and provide suggestions to improve sales. Assist in planning and executing online sales campaigns and promotions. Support backend operations including order management, logistics coordination, and stock reconciliation. Keep up with e-commerce trends and competitor activities. Learn and adapt quickly to new tools, platforms, or processes. Requirements: Minimum 1 year of full-time experience in an e-commerce role (D2C/B2C/B2B brand preferred). Good communication skills (written and verbal). Proficiency in Excel/Google Sheets and basic e-commerce platforms. Organized, detail-oriented, and a quick learner. Ability to multitask and handle day-to-day operations efficiently. Comfortable working from our office in Kirti Nagar, Delhi. What We Offer: A learning-focused environment with opportunities to grow. Exposure to multiple e-commerce platforms and processes. Supportive team and workplace culture. Fixed monthly salary up to ₹20,000. Interested Candidates can directly share their resumes on talent@sneakare.com or on hr@sneakare.com.

Job Title: E-commerce Associate Location: Kirti Nagar, Delhi Experience Required: Minimum 1 year (Full-time) Salary: Up to ₹20,000 per month Job Type: Full-time, On-site Industry: E-commerce / D2C / B2C / B2B Product Brand About the Role: We are looking for a motivated and detail-oriented E-commerce Associate to join our growing team. The ideal candidate should have at least 1 year of experience working in a D2C, B2C, or B2B product-based e-commerce environment. You will play a key role in managing online sales channels, ensuring product listings are accurate, and supporting daily e-commerce operations. Key Responsibilities: Manage product listings, descriptions, images, pricing, and inventory across various online platforms (such as Amazon, Flipkart, Shopify, etc.) Coordinate with the design, marketing, and inventory teams to ensure timely updates of listings and offers. Monitor order processing, returns, and customer queries. Analyze product performance and provide suggestions to improve sales. Assist in planning and executing online sales campaigns and promotions. Support backend operations including order management, logistics coordination, and stock reconciliation. Keep up with e-commerce trends and competitor activities. Learn and adapt quickly to new tools, platforms, or processes. Requirements: Minimum 1 year of full-time experience in an e-commerce role (D2C/B2C/B2B brand preferred). Good communication skills (written and verbal). Proficiency in Excel/Google Sheets and basic e-commerce platforms. Organized, detail-oriented, and a quick learner. Ability to multitask and handle day-to-day operations efficiently. Comfortable working from our office in Kirti Nagar, Delhi . What We Offer: A learning-focused environment with opportunities to grow. Exposure to multiple e-commerce platforms and processes. Supportive team and workplace culture. Fixed monthly salary up to ₹20,000. Interested Candidates can directly share their resumes on talent@sneakare.com or on hr@sneakare.com.