Dispatch Executive

DISPATCH EXECUTIVE

Job Summary:

Dispatch Executive

This role involves coordinating daily dispatch activities, reducing logistics costs, handling RTOs, and working on dashboards of major e-commerce platforms. The candidate will also be responsible for tracking shipments, optimizing delivery routes, and overseeing dispatch manpower on the floor.

Key Responsibilities:

1. Dispatch & Outbound Logistics Operations

· Plan and manage daily dispatches based on merchant timelines and priority orders.

· Execute and monitor outbound shipments, ensuring timely deliveries.

· Maintain dispatch documentation including invoices, manifests, and trip details.

· Create and manage trip manager logs — from “ready to dispatch” to “out for delivery.”

2. E-commerce & Dashboard Management

Amazon, Flipkart, Myntra

Unicommerce, Nimbus, Shiprocket, Picker

· Manage D2C dispatch operations through brand websites and platforms.

3. Route & Vehicle Planning

· Design economical and optimized delivery routes.

· Assign delivery vehicles and ensure accurate paperwork and loading activities.

· Maintain minimal logistics costs while ensuring delivery efficiency.

4. Return (RTO) & COD Management

RTO (Return to Origin)

· Oversee COD orders and handle settled cash flow transactions.

· Coordinate reverse logistics in case of customer returns.

5. Shop Floor & Team Supervision

· Supervise daily floor operations and maintain shop floor discipline.

30–40 casual workers and 4 supervisors

· Allocate tasks, optimize manpower usage, and maintain productivity standards.

6. Coordination & Reporting

· Liaise with production and operations teams for finished goods dispatch.

daily dispatch, order status, and RTO reports

· Coordinate with vendors on delivery issues and customer complaints in collaboration with quality teams.

Qualifications & Experience:

· 3–4 years

· Must have handled a team in previous roles.

Amazon, Myntra, Flipkart dashboards

OMS/WMS systems

· Bachelor's degree preferred; minimum education: 12th pass.

Key Skills & Competencies:

· Strong understanding of logistics, shipping, and delivery planning

· Leadership and team supervision

· Good communication and coordination skills

· Problem-solving and quick decision-making

Microsoft Excel, Word, Outlook

· Attention to detail and process-oriented mindset

Interested Candidates can directly apply on talent@sneakare.com