Ecommerce Executive

Ecommerce Executive

Key Responsibilities

1. Product Listing & Content Management

• Create, update, and optimize product listings on marketplaces like Amazon, Flipkart, Meesho, Jiomart, and our own website.
• Ensure correct product titles, descriptions, images, keywords, pricing, and attributes.
• Maintain listing hygiene and fix errors, suppressions, and QC issues.

2. Order & Inventory Management

• Monitor daily orders and coordinate with warehouse/logistics for fast processing.
• Track inventory levels, update stock, and avoid out-of-stock situations.
• Manage returns, RTOs, and replacement orders smoothly.

3. Marketplace & Seller Account Management

• Handle seller dashboards, tickets, and communications with marketplace account managers.
• Resolve listing issues, payment disputes, and compliance errors.
• Maintain healthy account metrics (cancellation, late dispatch rate, etc.)

4. Pricing, Promotions & Catalog Hygiene

• Update pricing, deals, coupons, and promotions across platforms.
• Coordinate with marketing for campaigns and monthly sale events (Great Indian Festival, Big Billion Day, etc.)

5. Reporting & Analysis

• Prepare daily/weekly sales reports, inventory reports, and performance dashboards.
• Analyze product performance, customer behavior, and listing improvements.

6. Coordination & Support

• Work closely with warehouse, marketing, finance, and customer support teams.
• Assist in product uploads, bulk data handling, and marketplace documentation.

Required Skills & Qualifications

• Bachelor’s Degree in any field (Commerce/Business preferred).
• 1–3 years of experience in ecommerce operations or marketplace management.
• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, etc.
• Knowledge of MS Excel (VLOOKUP, Pivot Table preferred).
• Strong attention to detail and problem-solving skills.
• Good communication and coordination abilities.
• Ability to multitask and work in a fast-paced environment.

Preferred Skills (Good to Have)

• Basic understanding of SEO for product listings.
• Experience with cataloging, content writing, and image guidelines.