EAE COE Leader

Job Title: Country COE Leader, EcoStruxure Automation Expert (COE – Centre of Excellence)

Business Unit: Industrial Automation

Sub BU: Software Defined Automation Business (SDA)

Reporting to: EAE Country Leader

We are seeking a highly skilled and strategic technical solutions leader to lead our (EAE) Centre of Excellence (COE). This role will be responsible for driving best practices, innovation, and efficiency across all solutions and applications, ensuring alignment with the EAE commercial strategy and technology roadmaps. This position will work closely with our sales teams to provide deep technical expertise to our customers and partners as well as advanced troubleshooting to support the successful implementation of EAE into customer solutions. The COE Leader will play a key role in driving enablement, and adoption of EcoStruxure Automation Expert (EAE) in the country.

This role will lead a team of technical specialists that requires deep technical expertise, and a strong ability to communicate complex concepts to both technical and business stakeholders. Through their team, this role is responsible to support country sales teams win more business on EAE and support customers through their entire project development cycle using EAE:

1. Provide support to the sales team on automation & control system projects in order to help accelerate sales growth and increase opportunities conversation rate using EAE.

2. Act as the technical subject matter expert to define and implement the best automation & control systems using EAE.

3. Work with the customer to identify technical requirements/ constraints to adopt EAE and offer the customer solutions that will support the adoption of EAE on their projects/machines.

4. Explain & demonstrate the technical advantages and disadvantages of the proposed architecture using EAE.

5. Create solutions architecture, applications solutions, and demos and support the sales team to convince the customer to use EAE by highlighting the value and benefit to convention automation systems.

Self-motivated and driven with a “must win” mindset and a desire to be successful. Being able to work independently but also as part of a team in a matrix organization is essential to this role. Be able to influence and motivate individuals that do not report to you, to achieve shared KPI’s through a collaborative and synergistic approach. Must be an early adopter and bring a sense of technical intensity to drive sales growth in this role. While this is a technical role, the candidate must have commercial acumen and understand the significant role that technical teams play in the sales cycle to convince and win new business and customers.

1. Industrial Automation technical expert with strong ability to build optimized solution architectures fitting the needs of customers (including channel partners such as Sis or POEMs) based on a broad technical knowledge.

2. In depth understanding of the Automation market – both hardware and software including communication networks.

3. How to interconnect different generations of automation offers i.e. new technology into old or existing control systems.

4. Solid commercial acumen to support the sales team convince and convert the customer to EAE:

a. To be the technical backbone of the sales team to understand the customers technical needs.

b. To propose an optimum architectures and application solutions according to customers’ needs providing a clear explanation relative to the solutions strengths and weaknesses, highlighting differentiating elements in a simple and convincing way.

• Sales Enablement

o Be the first line support to our sales team to win customers and projects using EAE.

o Provide solution and application support to OEM, system integrators, and end users using EAE.

o Support customers on complex automation challenges that involve EAE.

o Troubleshoot and assist customers as they develop their own solutions and applications on EAE.

o Support the sales team with demos and presentations at the customer.

• Customer Engagement

o Work closely with key industrial customers and partners to understand their automation challenges and tailor EAE solutions accordingly.

o Conduct technical discovery sessions, solution workshops, and customer roadmap discussions to drive adoption.

o Lead proof-of-concept (PoC) projects, pilot deployments, and industrial testbeds, ensuring successful implementation of EAE.

o Engage with executive stakeholders to define automation strategies, digital transformation roadmaps, and enterprise-wide implementation plans.

o Support business development teams by providing technical insights, solution demonstrations, and competitive differentiators.

• Technical Ownership & Best Practices Development

o Design and build solutions to support customers using EAE.

o Support the creation of technical documentation, playbooks, and design guides using EAE.

o Conduct technical validation reviews for large-scale automation projects, ensuring alignment between commercial and technical readiness.

o Work with COC (Centre of Competence) and LOB (Lines of Business) to optimize system architecture and scalability of EAE-based solutions.

• Training, Enablement & Technical Advocacy

o This role will have a dedicated EAE trainer report into it and will be supported by the DF training department.

o Support the training needs of the country for both internal and external groups.

o Create white papers, best practice guides, case studies, and knowledge-sharing to promote EAE.

o Represent Schneider Electric in industry forums, conferences, and open automation groups.

o Develop technical marketing content, including webinars, blog posts, and product demonstrations, to position Schneider Electric as an industry leader in open, software-defined automation using EAE.

o Engage with academic institutions and research organizations to drive awareness and adoption of EAE in industrial and educational environments.

• Demo’s on EAE

o Build a maintain demo area in your country/region (HW and SW).

o Personalize UVP/storytelling to customer use-case i.e., create technical demos to answer customer’s pain points and address their sub-segment requirements.

o Handle Q&A and provide examples and references relative to applications.

• Workshops

o Host application specific training (core EAE training itself is conducted by specific trainers).

o Apply design guidelines to ensure projects are executed correctly.

o Define code structure, objects, and CATs.

o Assess challenges, traps and gaps and work with the EAE development team to address.

• System Architectures and application design

o Draw, implement and test EAE solutions relative to customers’ applications.

o Present outcomes to customers in order to get their adoption by reducing risks.

• Develop specific CATs to take complexity away from customer

o Develop HW CATs in country/region.

o Verify the solutions performance in country.

o Validate the library as per customer user case/application.

• Project Execution and Support

o Support the customer and or System Integrator on the successful execution of any EAE project.

o Ensure customer satisfaction on projects – this includes commercial relationship on top of technical expertise to ensure the successful execution of the project.

• Feedback and documentation

o Document all processes and changes made on site and during customer engagement.

o Create Use cases and success stories from every project.

o Share knowledge and best practices

• Work closely with all technical and commercial teams in the country to ensure seamless integration and execution of Automation Expert (EAE) initiatives.

• Maintain regular communication with Sales Leaders, and other key stakeholders in the countries to drive alignment on EAE strategies and priorities.

• Build and sustain a relationship of trust and collaboration with the Global Industry BU ensuring all commercial initiatives and growth strategies are well understood and integrated into local activities and decision-making.

• Act as the primary conduit between the country and LOBs on EAE-related topics, including escalations and feature prioritization.

This role requires a collaborative and proactive leader capable of fostering strong relationships across technical, commercial, and regional teams while ensuring EAE strategies are effectively executed at every level

• Bachelor’s degree in either of the following: Electrical/Electronic Engineering, Computer Science IT programing, Code development.

• Proven track record of leading technical teams for more than 3 years.

• Embedded Software Engineering background would be advantageous.
• Be well versed on IIOT and the convergence between IT and OT.
• Object oriented Programming, Windows and Linux development environment, Docker/Kubernetes/Swarm, Virtualization, Event driven methodology, C# programming for HMI integration.
• Networking experience in LAN, WAN, VLAN, Managed Switch, Routers, Communication protocols TCP/IP based Modbus, EthernetIP, Profinet, HTTPS, MQTT.
• Experience in the following programming language: C/C++, Python, JavaScript is advantageous.

• Essential to this role, the candidate must be able to apply code development and design system/solution architecture that will fit into industrial applications on the factory floor and plant to control equipment and processes.
• Hands-on knowledge of industrial protocols (Modbus, OPC UA, MQTT, PROFINET, EtherNet/IP, etc.).
• Deep expertise in, PLC programming, SCADA/DCS, and industrial networking.
• Extensive experience in designing and deploying large-scale automation solutions.
• Excellent problem-solving skills and ability to simplify complex technical concepts for engineers, customers, and executives.
• Strong communication and presentation skills, with experience engaging both technical and business audiences.
• 5 years of experience in automation solution development and programming

• This role will require approximately 30-50% of travel.