DSA Manager For a Home Loan Company based in several locations

DSA Manager

Title:

Experience required:

CTC:

Locations

Punjab:

UP:

Department:

Reporting To:

Grade:

Purpose:

Key Responsibilities

1. Strategic Planning:

   Develop sales and marketing strategies and campaigns for clients, ensuring all duties necessary to deliver such strategies and sales objectives are undertaken.

2. Print Production Management:

   Oversee all aspects of print production, receipt, and distribution.

3. Partnership Analysis:

   Analyze potential strategic partner relationships for product lines.

4. Product Improvement:

   Explore ways to improve existing products and services to increase profitability.

5. Sales Forecasting:

   Formulate annual and gross-profit plans by forecasting annual sales quotas for regions.

6. Collections Management:

   Focus on 0-12 MOB and 13-24 MOB or more bounce cases collections, aiming for 100% collections efficiency as per organizational requirements.

7. Cash Management:

   Ensure cash management is conducted as per SHDFC policy with full integrity.

8. Performance Monitoring:

   Focus on overall performance by keeping the branch balance scorecard in mind and ensure support and contribution to overall performance.

9. DSA Management:

   Create new DSAs and manage existing relationships of DSAs/Corporate DSAs/Lead Partners as per business requirements.

10. Builder/Broker Tie-ups:

    Establish and manage relationships with affordable housing builders/brokers to generate quality home loan leads.

11. Policy Updates:

    Stay updated with the latest SHDFC policy, product, pricing, and process to ensure better results.

12. Competitive Analysis:

    Share competition details and feedback with seniors/HOD.

13. Transparency:

    Ensure sharing of true and accurate information about customers, properties, sellers, etc., to maintain transparent practices.

14. Lead Management:

    Track lead management, WIP files, reject reviews, SUD files, timely part disbursements or new disbursements, timely transactions, cheque releases, and support timely PDD collection.

15. Instrument Resolution:

    Resolve instrument not available cases within timelines.

16. Customer Service:

    Work as per First Time Right (FTR) from login to disbursement to ensure good customer service and best possible TAT.

Required Competencies

• Sales & Persuasion Skills:

  Excellent selling and persuasion skills with confidence to engage customers.

• Communication Skills:

  Good communication skills.

• Language Proficiency:

  Proficiency in English, regional language, and Hindi is desirable.

• Computer Literacy:

  Proficient in Word, Excel, email, and web-based systems.

• Personality:

  Pleasant and well-groomed personality.

Industry Sourcing

• Domains:

  Home loans, mortgage loans, loan against property.

For further assistance contact/whatsapp: 9354909520 or write to shivam@gist.org.in