Job
Description
Role Purpose The Standards and Governance Lead for Automation and Low Code No Code implementation will spearhead the development and implementation of robust governance frameworks and standards to support the organization's transformation initiatives. This role will collaborate with stakeholders in the business service lines, Intelligent Automation delivery teams, Operations and Technology strategy teams and JLL technology teams. The lead will identify gaps in existing structures, assess risks, and implement solutions that enhance operational efficiency and compliance. They will be responsible for translating governance concepts into practical, actionable standards and overseeing the development of policies and procedures. The role involves establishing metrics to measure governance effectiveness, conducting audits, and facilitating continuous improvement. Additionally, the lead will manage change processes, develop communication strategies, and serve as the primary point of contact for governance-related matters within the transformation program. Ultimately, this position is crucial in ensuring that automation transformation efforts are underpinned by strong governance, enabling sustainable growth and long-term value creation while supporting delivery agility. What This Job Involves Key responsibilities include: Establishing and upholding a robust governance framework across the organization's Robotic Process Automation (RPA), Data Analytics, Visualization tools and low code no code tools including upcoming tools onboarded Developing and maintaining comprehensive governance policies and ensuring alignment with industry best practices and regulatory requirements. Create and implement risk management strategies related to data governance and tool usage to mitigate potential issues. Collaborate with IT to understand the infrastructure and align the governance and standards with specific tool governance Collaborate with IT teams to define roles and responsibilities at every stage of the project development process to be in line with the policies and procedures Implement and oversee a change management process for updates to governance policies and standards, ensuring smooth adoption Review and create best practice documents for various tools, providing guidance for users and promoting consistency. Support training initiatives and create training plans, providing classroom training where required to enhance user knowledge and skills. Implement, maintain and approve best practices and standards for tools usage Identify any gaps in the existing governance and enhance basis the needs and policy changes as per the organization standards Implement audit process ensuring the existing governance and standards are adhered and identify any gaps Design best practices for replication, and efficient delivery Clear understanding and implementation of governance around the AI tools Create SOPs and procedures for defined standards and procedures Every day is different, and in all these activities, we’d encourage you to show your ingenuity. Sound like you? To apply you need to be / have: The Candidate The successful candidate will combine strong technical expertise, leadership and communication skills to ensure effective implementation and adherence to standards and policies The candidates will demonstrate strong communication, strategic thinking, risk management, leadership, collaboration, and the ability to facilitate change and navigate conflict Experience Extensive professional experience and awareness of Intelligent Automation tools (RPA, BPM, AI agents, Low code No Code tools) Experience of RPA technologies – ideally Automation Anywhere or MS Power platform – but other technologies acceptable Proven experience in developing and implementing governance frameworks, policies, and procedures across an organization Strong understanding of IT governance frameworks and IT infrastructure, systems, and applications Experience in conducting audits and assessments to evaluate compliance with governance standards and regulatory requirements Familiarity with regulatory requirements and relevant industry-specific regulations. Experience in leading and managing projects related to governance, risk management, and compliance. Prior experience in establishing and maintaining a centralized documentation repository for governance-related materials Experience in performing code reviews, managing and conducting toll gate reviews with multiple stakeholder groups, particularly for RPA solutions is required Experience in conducting internal audits around automation delivery to ensure adherence to standards Certification in RPA and/or data analytics tools is a plus Experience in creating training plans and conducting trainings in collaboration with IT Teams and/or external vendors ensuring proficient utilization of new technologies Behavioural Competencies Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive Helps others - Builds relationships, actively collaborates, helps others succeed. Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient Business first - Focuses on customers and clients, business/financial acumen, JLL first Inspire - Inspire others, creates vision and strategy, energizes others Show more Show less
