Director - Food & Beverages (International Five Star Hotel)

Job Title: Director - Food & Beverages

Department: Food & Beverage

Reports To: General Manager / Area Director of Operations

Location: International Five-Star Luxury Resort

CTC: Rs. 24 - 25 lacs per annum + perks

Position Overview

The Director - Food & Beverages (F&B) provides strategic leadership and operational direction for all food and beverage operations within the hotel — including fine dining restaurants, specialty outlets, banqueting & events, in-room dining, bars, and lounges. The role ensures the delivery of exceptional guest experiences, maximizes profitability, and maintains brand standards across all venues, in line with the hotel’s positioning as a leading international luxury destination.

Key Responsibilities

Strategic Leadership

• Develop and execute the overall F&B vision and business strategy aligned with the hotel’s brand positioning and financial objectives.
• Identify new revenue streams, culinary trends, and guest experience innovations to differentiate the property in the market.
• Partner with the Executive Chef and outlet leaders to curate unique culinary offerings and beverage programs.

Operational Excellence

• Oversee daily operations of all F&B outlets, ensuring seamless service, impeccable hygiene & safety standards, and consistent guest satisfaction.
• Monitor performance against brand standards and implement continuous improvement initiatives.
• Ensure compliance with all health, safety, and local licensing regulations.

Financial Management

• Prepare and manage the F&B annual budget, forecasts, and cost control measures to achieve targeted revenue and profitability.
• Analyze financial performance, identify gaps, and implement corrective actions.
• Drive upselling strategies and optimize pricing to maximize RevPASH (Revenue per Available Seat Hour).

People & Culture

• Lead, mentor, and develop a diverse F&B leadership team across multiple outlets and functions.
• Champion a culture of service excellence, teamwork, and professional growth.
• Oversee recruitment, training, performance reviews, and succession planning for all F&B personnel.

Guest Experience & Brand Standards

• Ensure the F&B experience reflects the brand’s identity, cultural nuances, and luxury positioning.
• Engage with VIP guests, conduct floor rounds, and proactively address feedback to elevate guest satisfaction.
• Collaborate with Sales & Marketing for signature events, promotions, and partnerships that enhance visibility and reputation.

Innovation & Market Positioning

• Stay abreast of global culinary and beverage trends, integrating them into concept development and guest experiences.
• Collaborate with culinary teams on menu engineering and sustainability initiatives.
• Introduce technology and digital tools to enhance service efficiency and guest engagement.

Qualifications & Experience

• Bachelor’s degree in Hospitality Management or related field; Master’s degree preferred.

• Minimum

  12–15 years of progressive F&B experience

  , with at least

  3 -

  5 years in a senior management role

  in a luxury international hotel or resort

• Proven track record of managing

  multi-outlet operations

  , large teams, and high-volume banqueting

• Strong business acumen with experience in budgeting, financial analysis, and strategic planning

• Excellent leadership, communication, and interpersonal skills

• Fluent in English; additional international languages preferred

Key Competencies

• Strategic Vision & Business Acumen

• Inspirational Leadership & Team Development

• Operational Rigor & Attention to Detail

• Innovation & Brand Differentiation

• Guest Centricity & Service Excellence

• Cross-Cultural Sensitivity & Global Mindset