Job Title: Manager – Talent Acquisition and HR Operations (Real Estate Organization) Location: Navi Mumbai Reports To: Head of HR Role Overview: We’re looking for an energetic and driven ‘ Manager – Talent Acquisition and HR Operations’ responsible for attracting, recruiting, and onboarding top talent to meet an organization's current and future workforce needs. This role involves developing and implementing talent acquisition strategies, managing the recruitment process, and building strong relationships with hiring managers and external partners. The position also focuses on post-joining activities like onboarding, induction, engagement activities, handling grievances, and ensuring a positive organisational culture. Key Responsibilities: Creating Annual Manpower Budget in consultation with the Business Team Determining current staffing needs and producing forecasts Develop talent acquisition strategies and hiring plans Executing strategies and ensuring adequate, in-time staffing in all locations Managing a team and ensuring achievement of monthly numbers Leading Employer Branding Activities Use technology to increase hiring efficiency Develop strategies to effectively use social media including Facebook, Instagram and LinkedIn Onboarding, Induction and HRMS set up for new joiners HR Policy Implementation Query resolution and ensuring quick TAT (Including Payroll-related queries) Ensuring Administrative Tasks and Paperwork are in order Implementation of Team Engagement initiatives, Events and other activities Assist in Performance Management activities Foster a positive company culture Requirements: Post Graduation/ MBA with specialisation in HR Management Minimum 5 years of experience in multi-level Talent Acquisition and basic HR Operations Experience in execution as well as planning Skills required: Good communication & presentation skills Good negotiation and closing skills Good at sourcing and assessment of candidates Strategic thinking for achieving long-term goals.
Job Title: Senior Executive – Payroll & Compensation CTC: Rs. 4.5 - Rs. 5.5 lacs per annum Location: Navi Mumbai Reports To: Head of HR Role Overview: We’re looking for an energetic and driven “Payroll & Compensation” expert r esponsible for managing and administering employee compensation, ensuring accurate and timely payment of salaries while adhering to legal and company policies. This role involves processing payroll, maintaining records, managing taxes and benefits, and responding to employee inquiries. Key Responsibilities: Payroll Processing: Calculating and processing employee pay, including salaries, wages, bonuses, incentives, and deductions. Record Keeping: Maintaining accurate and up-to-date records of all payroll transactions Tax Compliance: Calculating and ensuring timely payment of all payroll-related taxes, including TDS, GST, and other applicable taxes Benefits Administration: Managing employee benefits, including enrolments, changes, and deductions Compliance: Ensuring compliance with all applicable laws and regulations related to payroll, taxes, and benefits Employee Support: Addressing employee inquiries and concerns related to payroll and benefits Reporting: Generating and distributing payroll reports to relevant stakeholders. Requirements: Graduate with a minimum of 3 years of experience in managing Payroll Operations independently Experience in execution as well as planning Proven expertise in Advanced Excel and payroll software, preferably SPINE. Skills required: Good communication & presentation skills Good analytical and numerical skills Attention to detail Good organisational skills High level of Integrity and Discretion
You will be responsible for undertaking all Front Office, Reception, and Administration duties at the desk of lobbies, serving as the face of the company for all visitors and ensuring a positive first impression. Your key responsibilities will include answering phone calls, transferring them to the concerned departments, greeting visitors, guiding them for their meetings, keeping records of documents, and maintaining data. Additionally, you will be expected to maintain discipline in all guest areas, demonstrate ethical behavior, possess complete knowledge about company procedures, policies, rules & regulations, and show urgency in responding to and handling customer problems and complaints. The ideal candidate should have the ability to multi-task and perform well under pressure, along with excellent customer service orientation. You should strive to be punctual, courteous, helpful, and a team player. A minimum of 2-4 years of experience in a similar role with Five Star Hotels is required, along with educational qualifications in Hotel Management or Graduation. This role offers a competitive CTC of Rs. 4.5 - Rs. 5.5 lacs per annum with benefits such as no late or night shifts, a good holiday and leave structure, and promising career prospects. If you are looking to work as a Front Desk Executive in Mumbai for a large corporate organization, this opportunity could be the right fit for you.,
As a Food & Beverage Manager in Mumbai for a large corporate organization, you will be responsible for managing all F&B operations to ensure the delivery of an excellent guest experience. Your main goal will be to maximize sales and revenue through customer satisfaction and employee engagement. You will lead a team to manage budgets, maintain high standards of customer service, design menus, identify customer needs, and establish targets and procedures. Communication, leadership, problem-solving, and delegation skills are essential for this role. Additionally, you must have a degree/diploma in Hotel Management and 6 to 8 years of experience in Food and Beverage Management in a luxury hotel setting. Stay updated with industry trends and best practices to excel in this dynamic role.,
As the Operations Head of a High Energy Premium Restaurant & Bar located in Bengaluru, you will be responsible for leading the daily operations to ensure efficiency and deliver a vibrant guest experience. Your primary duties will include overseeing service standards, enhancing team productivity, and ensuring adherence to brand SOPs. The ideal candidate for this role should have extensive experience in managing high-volume, high-energy bars in Bengaluru. You should be well-versed in dealing with excise matters, local law enforcement, and licenses to maintain compliance and operational effectiveness. In addition to operational responsibilities, you will be accountable for driving revenue growth, providing team leadership, implementing cost control measures, and establishing effective guest feedback mechanisms. Your role will involve building, training, and retaining a high-performing Front of House (FOH) and Back of House (BOH) team to ensure seamless operations and exceptional customer service. Furthermore, as the Operations Head, it will be your responsibility to uphold health & safety standards, ensure hygiene practices are followed rigorously, and maintain compliance with regulatory requirements. Your focus on these aspects will contribute to the overall success and reputation of the establishment. If you are a dynamic, experienced professional with a passion for the hospitality industry and a track record of delivering exceptional results in a fast-paced environment, this role offers an exciting opportunity to lead a dynamic team and drive operational excellence in a high-energy restaurant and bar setting.,
As the Business Operations Head for a renowned Restaurant and Bar Chain in Delhi / Gurgaon, you will be entrusted with the responsibility of overseeing the overall leadership, strategic growth, and operational excellence of the venues. Your role will demand a proactive and hands-on approach, with a profound understanding of the intricacies of the Hospitality industry, Revenue Optimization, Guest Experience, and Brand Positioning in the highly competitive F&B landscape of Mumbai. Your primary objectives will revolve around maximizing revenue, optimizing costs, and ensuring profitability through effective P & L Management. You will be tasked with positioning the Brand as a premier social and nightlife destination in the city, maintaining operational excellence, enhancing guest engagement and experience, fostering a high-performance team culture, driving marketing initiatives, and ensuring compliance with all regulations. Your responsibilities will span across various domains including Business & Financial Performance, Brand Strategy & Market Positioning, Operational Excellence & Guest Experience, Team Leadership & Development, Marketing, Events & Community Engagement, and Compliance, Legal & Risk Management. You will be expected to demonstrate a deep understanding of the F&B scene, possess strong financial acumen, exhibit marketing and PR expertise, and showcase exceptional leadership and people skills. The ideal candidate for this role will have a minimum of 10-12 years of experience in managing high-energy casual dining bars and lounges, with a sharp focus on business and operations. An entrepreneurial mindset, a guest-centric approach, financial acumen, marketing savvy, and strong leadership skills are essential attributes for excelling in this position. You will play a pivotal role in shaping the social scene of Mumbai, driving innovation, excellence, and profitability while delivering unparalleled guest experiences.,
Position: Manager - Training (Five Star Hotel background) Industry: Hotel, Property Management, Facility Management, Real Estate CTC: Rs. 10 - 12 lacs per annum Experience: 10 years + Job Summary: The 'Manager - Learning & Development' is responsible for designing, implementing, and facilitating training programs tailored to employees in the Hospitality and Property Management sectors. This role aims to equip staff with the necessary skills, knowledge, and expertise to excel in Guest Services, Property Management, Customer Relations, and Operational Efficiency. The trainer will ensure that employees understand and adhere to industry standards, health and safety regulations, and best practices. Key Responsibilities: Training Program Development: Develop comprehensive training programs focused on Hospitality Operations (Front Desk, Housekeeping, Guest Services, Event Coordination) and Property Management (tenant relations, maintenance, leasing, safety protocols). Create training materials, manuals, and presentations for employees at all levels (entry to management). Ensure training content is up-to-date, relevant, and aligned with industry trends and regulations. Customize training modules to meet the specific needs of different roles within the property or hospitality organization. Training Delivery: Conduct engaging training sessions for employees, using various formats such as classroom-style learning, e-learning, role-playing, and on-the-job training. Train employees on key topics such as customer service, conflict resolution, communication skills, property maintenance, leasing procedures, and legal compliance. Ensure all staff members are proficient in the use of property management systems (PMS), booking software, and other essential tools. Provide hands-on demonstrations and supervise practical exercises in real-world settings. Employee Development and Assessment: Assess employees' progress through regular evaluations, quizzes, and feedback sessions. Identify gaps in employee skills and knowledge and recommend further development or refresher training as necessary. Provide constructive feedback and guidance to employees to improve their performance and service standards. Encourage continuous learning and professional development within the team. Monitoring and Reporting: Track and document training progress, attendance, and outcomes. Provide regular reports to management on training effectiveness, areas for improvement, and employee performance. Gather feedback from employees to improve training programs and methods. Collaboration with Other Departments: Work closely with department managers to identify specific training needs and tailor programs accordingly. Collaborate with HR and operations teams to ensure smooth integration of new training programs and consistency in operational practices. Qualifications: Proven experience in Hospitality or Property Management, preferably in a Supervisory or Managerial role. Previous experience as a Trainer or in a Training capacity within the Hospitality or Property Management Industries. Strong understanding of industry standards, Property Management software (e.g., Yardi, RealPage), and Customer Service best practices. Excellent Communication and Presentation skills. Ability to engage and motivate employees with various learning styles. Strong organizational skills and the ability to manage multiple training programs simultaneously. Education and Certifications: Bachelor’s Degree in Hospitality Management, Property Management, Business Administration, or a related field (preferred). Certification in Training and Development (e.g., Certified Professional in Learning and Performance, CPLP) is a plus. Knowledge of Property Management Certifications (e.g., CPM, RPA) is a plus. First Aid, CPR, or other relevant safety certifications are beneficial. Skills: Strong leadership and interpersonal skills. Ability to simplify complex concepts and present them effectively. Familiarity with training and learning management systems (LMS). Excellent time-management skills and attention to detail. Proficient in Microsoft Office Suite and training-related software tools. Ability to adapt training methods to suit a diverse audience.
Position: Operations Head (High Quality Restaurant & Bar) Location: Mumbai CTC: Rs. 10 - 11 lacs per annum + SC + Incentives Lead daily operations of a High-quality premium Restaurant, ensuring efficiency and a vibrant guest experience. Oversee service standards, team productivity, and adherence to brand SOPs. Possess in-depth experience managing high-volume, high-energy bars in Bengaluru. Should be well-versed in dealing with excise matters, local law enforcement and licenses. Responsible for revenue growth, team leadership, cost control, and guest feedback mechanisms. Build, train and retain a high-performing FOH & BOH team. Ensure health & safety, hygiene, and compliance standards are met.
Restaurant Head Chef - World Cuisine (Mumbai based Restaurant and Bar Chain well known for its innovative concepts and fine cuisine) Location: Kolkata. CTC - Rs. 10 to 12 lacs per annum + SC + Incentives Position Overview: The Head Chef will be responsible for leading the culinary team, ensuring the highest quality of Food and Service and driving innovation while maintaining Brand Integrity. The role requires a hands-on approach in Menu Development, Kitchen Management, Cost Control, and Team Leadership to enhance Guest Experience and Business Performance. Key Areas of Responsibility: 1. Culinary Excellence & Menu Development Curate and execute an innovative menu that aligns with brand's identity. Develop seasonal and special menus to keep offerings fresh and exciting. Ensure consistency in food presentation, taste, and portioning. Stay updated with global and regional food trends to introduce new elements. 2. Kitchen Operations & Food Safety Oversee day-to-day kitchen operations, ensuring smooth service during peak hours. Implement and enforce hygiene, sanitation and safety standards as per FSSAI regulations. Conduct regular kitchen audits to maintain quality control. Ensure efficient kitchen workflows and minimise food wastage. 3. Cost Management & Procurement Manage food cost, portion controls and inventory to optimize profitability. Work closely with suppliers for sourcing high-quality, cost-effective ingredients. Monitor and control wastage, ensuring sustainable kitchen practices. Develop strategies to enhance revenue through strategic pricing and cost-effective menu design. 4. Team Leadership & Training Lead, mentor and inspire the kitchen team to achieve excellence. Conduct regular training sessions to improve skills, efficiency and team morale. Ensure kitchen staff adhere to SOPs and maintain high levels of discipline. Build a collaborative and positive work culture in the kitchen. 5. Guest Experience & Brand Building Collaborate with the front-of-house team to enhance the dining experience. Engage with guests for feedback and make necessary improvements. Partner with marketing and PR teams for special events, collaborations and promotions. Represent Brand at culinary events and industry forums. 6. Innovation & Competitive Edge Regularly research and introduce new techniques, ingredients and presentation styles. Maintain a balance between signature dishes and new, trend-driven offerings. Monitor competitor offerings and continuously strive to differentiate the Restaurant. 7. Compliance & Reporting Ensure adherence to all local health, safety and food regulations. Maintain accurate reports on food costs, wastage and kitchen performance. Collaborate with senior management to align culinary operations with business goals. Ideal Candidate Profile: Experience: Minimum 6 years in progressive kitchen leadership roles with a total exp of 10+ years, in International / World cuisine. Skills: Strong culinary creativity, leadership, and operational expertise. Mindset: Passionate, detail-oriented and results-driven with a commitment to quality and innovation. Leadership Style: Hands-on approach with the ability to mentor and elevate the team.
As a Food & Beverage Manager at a Large Corporate Organization in Mumbai (Central Suburbs), your role is crucial in managing all F&B operations to ensure an excellent guest experience. Your main responsibilities will include: - Managing all F&B and day-to-day operations within budgets and to the highest standards - Preserving excellent levels of internal and external customer service - Designing suitable menus, purchasing goods, and continuously making necessary improvements - Identifying customers" needs and proactively responding to all concerns - Leading the F&B team by training, appraising professionals, and providing regular guidance - Establishing targets, KPIs, schedules, policies, and procedures - Providing two-way communication, nurturing an ownership environment with emphasis on motivation and teamwork - Ensuring compliance with all health and safety regulations - Reporting on management regarding sales results and productivity Your skills should include: - Working knowledge of various computer software programs (MS Office, restaurant management software, POS) - Ability to identify and resolve problems efficiently - Mastery in delegating multiple tasks - Strong communication and leadership skills - Staying abreast of trends and best practices in the F&B industry - Ability to manage personnel and meet financial targets - Guest-oriented and service-minded Qualifications required for this role include a Degree/Diploma in Hotel Management, along with 6 to 8 years of Food and Beverage Management experience in a Luxury Hotel as a Senior Restaurant Manager/Assistant F&B Manager.,
Role Overview: You will be responsible for undertaking all Front Office, Reception, and Administration duties at the desk of lobbies, serving as the face of the company for all visitors and ensuring a positive first impression. Your key responsibilities will include answering phone calls, transferring them to the concerned departments, greeting visitors, guiding them for their meetings, keeping records of documents, and maintaining data. Additionally, you will be expected to maintain discipline in all guest areas, demonstrate ethical behavior, possess complete knowledge about company procedures, policies, rules & regulations, and show urgency in responding to and handling customer problems and complaints. Key Responsibilities: - Answering phone calls and transferring them to the concerned departments - Greeting visitors and guiding them for their meetings - Keeping records of documents and maintaining data - Maintaining discipline in all guest areas - Demonstrating ethical behavior and possessing complete knowledge about company procedures, policies, rules & regulations - Showing urgency in responding to and handling customer problems and complaints Qualification Required: - Ability to multi-task and perform well under pressure - Excellent customer service orientation - Punctual, courteous, helpful, and a team player - Minimum of 2-4 years of experience in a similar role with Five Star Hotels - Educational qualifications in Hotel Management or Graduation *Note: This role offers a competitive CTC of Rs. 4.5 - Rs. 5.5 lacs per annum with benefits such as no late or night shifts, a good holiday and leave structure, and promising career prospects.*,
As a Food & Beverage Executive with a background in a Five Star Hotel, you will be responsible for managing day-to-day operations and team execution of daily food service, quality, technique, portion, presentation, and food cost control. Your role will involve maintaining proper service standards, documentation, storing of materials, inventory of CGS and stores, cleanliness, and upkeep of the pantry as per hygiene standards. You will also be responsible for maintaining opening and closing checklists, ensuring service standards are followed, briefing the team about hygiene and mystery audit, training staff, and ensuring smooth operation functioning. Additionally, you will be required to communicate and delegate tasks to the team, assist other departments as needed, and maintain good working relationships. Key Responsibilities: - Manage day-to-day operations and team execution of daily food service, quality, technique, portion, presentation, and food cost control - Maintain proper service standards, documentation, and storing of materials - Ensure proper inventory of CGS and stores - Maintain cleanliness and upkeep of the pantry as per hygiene standards - Follow opening and closing checklists - Ensure service standards are followed - Brief the team about hygiene and mystery audit - Train staff and ensure awareness of responsibilities - Communicate and delegate tasks to the team - Assist other departments as needed and maintain good working relationships Qualifications: - Hotel Management / Graduate with 3-5 years of experience in managing food and beverage or similar roles Please note that the organization offers a competitive CTC of Rs. 5.5 - Rs. 6.5 lacs per annum with benefits including no late or night shifts, good holiday and leave structure, and promising career prospects.,
Job Title: Director - Food & Beverages Department: Food & Beverage Reports To: General Manager / Area Director of Operations Location: International Five-Star Luxury Resort CTC: Rs. 24 - 25 lacs per annum + perks Position Overview The Director - Food & Beverages (F&B) provides strategic leadership and operational direction for all food and beverage operations within the hotel — including fine dining restaurants, specialty outlets, banqueting & events, in-room dining, bars, and lounges. The role ensures the delivery of exceptional guest experiences, maximizes profitability, and maintains brand standards across all venues, in line with the hotel’s positioning as a leading international luxury destination. Key Responsibilities Strategic Leadership Develop and execute the overall F&B vision and business strategy aligned with the hotel’s brand positioning and financial objectives. Identify new revenue streams, culinary trends, and guest experience innovations to differentiate the property in the market. Partner with the Executive Chef and outlet leaders to curate unique culinary offerings and beverage programs. Operational Excellence Oversee daily operations of all F&B outlets, ensuring seamless service, impeccable hygiene & safety standards, and consistent guest satisfaction. Monitor performance against brand standards and implement continuous improvement initiatives. Ensure compliance with all health, safety, and local licensing regulations. Financial Management Prepare and manage the F&B annual budget, forecasts, and cost control measures to achieve targeted revenue and profitability. Analyze financial performance, identify gaps, and implement corrective actions. Drive upselling strategies and optimize pricing to maximize RevPASH (Revenue per Available Seat Hour). People & Culture Lead, mentor, and develop a diverse F&B leadership team across multiple outlets and functions. Champion a culture of service excellence, teamwork, and professional growth. Oversee recruitment, training, performance reviews, and succession planning for all F&B personnel. Guest Experience & Brand Standards Ensure the F&B experience reflects the brand’s identity, cultural nuances, and luxury positioning. Engage with VIP guests, conduct floor rounds, and proactively address feedback to elevate guest satisfaction. Collaborate with Sales & Marketing for signature events, promotions, and partnerships that enhance visibility and reputation. Innovation & Market Positioning Stay abreast of global culinary and beverage trends, integrating them into concept development and guest experiences. Collaborate with culinary teams on menu engineering and sustainability initiatives. Introduce technology and digital tools to enhance service efficiency and guest engagement. Qualifications & Experience Bachelor’s degree in Hospitality Management or related field; Master’s degree preferred. Minimum 12–15 years of progressive F&B experience , with at least 3 - 5 years in a senior management role in a luxury international hotel or resort Proven track record of managing multi-outlet operations , large teams, and high-volume banqueting Strong business acumen with experience in budgeting, financial analysis, and strategic planning Excellent leadership, communication, and interpersonal skills Fluent in English; additional international languages preferred Key Competencies Strategic Vision & Business Acumen Inspirational Leadership & Team Development Operational Rigor & Attention to Detail Innovation & Brand Differentiation Guest Centricity & Service Excellence Cross-Cultural Sensitivity & Global Mindset
Job Title: Training Manager Department: Human Resources Reports To: Director of Human Resources CTC: Rs. 10 - 11 lacs per annum + perks Position Overview The Training Manager is responsible for designing, delivering, and driving learning and development initiatives that align with the hotel’s brand standards, operational goals, and service excellence culture. This role ensures that all employees — from frontline associates to department heads — receive structured, impactful training that enhances guest satisfaction, operational efficiency, and talent retention. The Training Manager acts as a brand ambassador for learning, creating a culture of continuous development within the hotel. Key Responsibilities Strategic Learning & Development Develop and implement the hotel’s annual training plan, aligned with brand standards, guest service goals, and organizational priorities. Partner with department heads to identify training needs through skills gap analysis, performance appraisals, guest feedback, and business goals. Drive compliance with all mandatory brand training programs and certifications. Training Program Design & Delivery Design and deliver engaging training programs, including orientation, on-the-job training, soft skills, technical skills, supervisory and leadership development. Ensure training programs reflect international luxury hospitality standards and are adapted to local cultural contexts where appropriate. Introduce modern learning methods (e.g., e-learning, blended learning, simulations, role plays, and experiential learning). Operational Support & Brand Standards Partner with operational leaders to integrate training into daily operations to ensure consistent service quality and brand promise delivery. Monitor and evaluate training effectiveness through pre- and post-assessments, feedback, and operational performance metrics. Support pre-opening or rebranding projects by coordinating large-scale onboarding and brand immersion programs when required. Talent Development & Succession Planning Collaborate with HR leadership to support career development plans, succession pipelines, and internal promotions through structured development programs. Identify high-potential employees and design accelerated learning journeys for leadership growth. Facilitate coaching and mentoring initiatives across departments. Documentation & Compliance Maintain comprehensive training records, attendance logs, and compliance reports as per brand audit and local regulatory requirements. Prepare monthly and quarterly training reports for senior leadership and regional teams. Ensure training facilities, materials, and equipment are well maintained and aligned with brand aesthetics. Employee Engagement & Learning Culture Act as a learning champion, fostering curiosity, continuous improvement, and innovation. Organize learning festivals, recognition programs, and cross-departmental knowledge sharing activities. Create impactful communication campaigns to drive awareness and participation in training initiatives. Qualifications & Experience Bachelor’s degree in Hospitality, Human Resources, Education, or a related field Minimum 5–6 years of progressive experience in Learning & Development, with at least 3 years in a Training Manager or equivalent role in a luxury international hotel Certified trainer from a recognized international hotel brand Strong facilitation, presentation, and instructional design skills Excellent written and spoken English; additional languages are an asset Familiarity with digital learning platforms and training evaluation tools. Key Competencies Service Excellence Orientation – Embeds brand values and guest experience in all training Strategic L&D Mindset – Aligns training with business and brand objectives Facilitation Mastery – Engages diverse audiences effectively Innovation & Digital Literacy – Uses modern tools to enhance learning impact Cultural Intelligence – Adapts programs to multicultural teams Measurement & Accountability – Demonstrates training ROI through data.
Job Role: Front Office Executive (Five Star Hotel Background Preferred) Location: Mumbai Organization: For a Large Corporate Organization CTC: Rs. 4.0 - Rs. 4.5 lacs per annum Benefits: No Late or Night Shifts + Good Holiday and Leave Structure Good Career Prospects Responsibilities: Undertake all Front Office, Reception and Administration duties at the desk of lobbies and be the “face” of the company for all visitors and will be responsible for the first impression we make. Role: Answering phone calls and transferring to the concerned departments Greeting visitors and guiding them for their meetings Keeping records of the documents and maintaining the data Maintain discipline in all guest areas and demonstrate ethical behavior Maintain complete knowledge about company procedures, policies, Rules & Regulations Demonstrates urgency in response and handling of customer problems and complaints Skills & competencies: Ability to multi-task and perform well under pressure. Excellent customer service orientation; strive to be punctual, courteous, helpful and a team-player Experience: 2 - 4 years of experience with Five Star Hotels / Hospitality Industry Educational Qualification: Hotel Management / Graduate
Head Marketing CTC: Rs. 32 to Rs. 35 lacs per annum About the Role We are looking for a bold, imaginative, and strategic Marketing Leader to join our top management team a true partner to take the brands to its next orbit of growth. If you're the kind of person who sees opportunities where others see limitations, loves to build brands with purpose, and can balance creative instinct with data-driven precision we'd love to talk. What You'll Lead: 1. Digital & Brand Marketing Craft and execute powerful digital marketing and media strategies that drive demand, build awareness, and create meaningful engagement in a digital-first world. 2. Branding & Positioning Shape a distinctive brand identity that sets the brands apart in a category that's often seen as a commodity. We don't want to be everything to everyone we want a cult following built on sharp differentiation and emotional resonance. 3. Market Intelligence Be the authority on our customers understand their needs, motivations, and decision criteria better than anyone. Track competitors relentlessly and stay ahead through smart, timely insights. 4. Sales Leadership Design and drive a high-performance sales engine. Build processes, playbooks, and a culture that translates marketing energy into measurable conversions and centre-level growth. 5. Communications & PR Lead all internal and external communications. Set the tone for how the world perceives the brands through storytelling, PR, digital presence, and culture communication. 6. Innovation & Creativity We are a startup that thrives on radical thinking. From guerrilla marketing campaigns to unconventional outreach models we want to shake up the preschool and high school space with ideas that surprise and stick. Who You Are A marketing generalist with depth in digital, branding, and growth . Equally comfortable strategizing in the boardroom and rolling up sleeves in the field . A natural leader who loves mentoring teams and cross-functional collaboration. Hungry for results and inspired by building something that lasts. Ambitious enough to grow into a future CEO role . And yes someone who insists on having fun while creating impact . What You'll Do Lead the marketing and sales teams with clear systems, dashboards, and outcomes. Drive strategy-to-execution alignment across brand, sales, and communication. Participate as an active member of the leadership think tank to drive organizational growth. Deliver every campaign on-time, on-budget, and on-brand.
Role Overview: You will be responsible for providing strategic leadership and operational direction for all food and beverage operations within the hotel, including fine dining restaurants, specialty outlets, banqueting & events, in-room dining, bars, and lounges. Your main goal will be to deliver exceptional guest experiences, maximize profitability, and maintain brand standards across all venues, aligning with the hotel's positioning as a leading international luxury destination. Key Responsibilities: - Develop and execute the overall F&B vision and business strategy aligned with the hotel's brand positioning and financial objectives. - Identify new revenue streams, culinary trends, and guest experience innovations to differentiate the property in the market. - Partner with the Executive Chef and outlet leaders to curate unique culinary offerings and beverage programs. - Oversee daily operations of all F&B outlets, ensuring seamless service, impeccable hygiene & safety standards, and consistent guest satisfaction. - Monitor performance against brand standards and implement continuous improvement initiatives. - Ensure compliance with all health, safety, and local licensing regulations. - Prepare and manage the F&B annual budget, forecasts, and cost control measures to achieve targeted revenue and profitability. - Analyze financial performance, identify gaps, and implement corrective actions. - Drive upselling strategies and optimize pricing to maximize RevPASH (Revenue per Available Seat Hour). - Lead, mentor, and develop a diverse F&B leadership team across multiple outlets and functions. - Champion a culture of service excellence, teamwork, and professional growth. - Oversee recruitment, training, performance reviews, and succession planning for all F&B personnel. - Ensure the F&B experience reflects the brand's identity, cultural nuances, and luxury positioning. - Engage with VIP guests, conduct floor rounds, and proactively address feedback to elevate guest satisfaction. - Collaborate with Sales & Marketing for signature events, promotions, and partnerships that enhance visibility and reputation. - Stay abreast of global culinary and beverage trends, integrating them into concept development and guest experiences. - Collaborate with culinary teams on menu engineering and sustainability initiatives. - Introduce technology and digital tools to enhance service efficiency and guest engagement. Qualifications Required: - Bachelors degree in Hospitality Management or related field; Masters degree preferred. - Minimum 12-15 years of progressive F&B experience, with at least 3-5 years in a senior management role in a luxury international hotel or resort. - Proven track record of managing multi-outlet operations, large teams, and high-volume banqueting. - Strong business acumen with experience in budgeting, financial analysis, and strategic planning. - Excellent leadership, communication, and interpersonal skills. - Fluent in English; additional international languages preferred.,