Desktop Support Specialist

Job Description - Desktop Support Engineer-(NO FRESHER ) We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Responsibilities- Address user Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills tickets regarding hardware, and networking. Outlook Configuration. Desktop & Laptops Repairing OS Installation ALL Hardware issues resolve It Inventory Management Requirement: Good Communication Skills Male candidates can apply Require basic experience in Servers, Active Directory, IT Infra NETWORK- ENGINEER The Network Engineer will be responsible for configuring, installing, and maintaining the organization’s network infrastructure to ensure optimal performance, reliability, and security. This role involves hands-on troubleshooting, implementing network improvements, and collaborating with internal teams and vendors to support business operations Key Responsibilities: Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPNs, QoS). Perform regular network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations. Monitor network performance to ensure maximum uptime, system reliability, and availability. Analyse system resource utilization, conduct trend analysis, and plan for capacity expansion. Provide Level 2/3 support and advanced troubleshooting for network issues. Follow established configuration and change management procedures to ensure smooth implementation of network changes. Implement and manage network security measures, tools, and policies in coordination with the security team. HR- PRERNA WATS APP-7028079842