Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Contact Person: Rashmi Baluni (9818038714) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Contact Person: Pushkar Singh (9999535297) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Contact Person: Manish Manohar (9773820707) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Contact Person: Sonal Kam (9873347320) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident
Installation, assessment, and testing of desktop software applications Resolution of technical issues. Supervision of junior desktop support engineers and creation of training guides for new joinees. Establishment of workstations, assessment for connectivity and its proper functioning. Diagnose and resolution of software and hardware issues. Installation of connections, computer networks, and cabling for clients. Troubleshooting system failures, identifying the bottlenecks and improving network efficiency. Configuration and test of software, maintenance of hardware and peripheral devices.
Job Opportunity: Modern Workplace Engineer (Full-Time, On-Site) 📍 Location: Okhla Phase 2, New Delhi 💼 Experience: Minimum 4 Years About Us: PC Solutions is a trusted leader in Technology Services, Consulting, and IT Infrastructure Solutions with over 30 years of excellence. As an ISO/IEC 20000-2011, ISO 27001-2013, ISO 9001:2015, and CMMI Level 3 certified company, we deliver customized, secure, and reliable IT solutions to businesses worldwide. Join our team and be part of our mission to provide cutting-edge IT solutions that meet dynamic customer requirements with agility and precision. Role Overview: We are looking for a Modern Workplace Engineer to join our team. This role focuses on backend management and administration of Microsoft 365 and Endpoint Management services under PC Solutions’ Remote Managed Services. As a key contributor, you will ensure secure, optimized, and reliable Modern Workplace infrastructure operations while adhering to compliance and governance standards. Key Responsibilities: Microsoft 365 & Modern Workplace Administration: - Administer Microsoft 365 tenant settings, policies, and licensing. - Manage platform-level configurations for Microsoft Teams, SharePoint Online, Exchange Online, and OneDrive. - Perform mailbox migrations, Teams policy configurations, and SharePoint site management. Endpoint Management & Security: - Administer Microsoft Intune for device management (Windows, macOS, Mobile). - Oversee device enrollment, compliance policies, and Autopilot provisioning. - Support vulnerability management, OS patching, and endpoint compliance reporting. Identity & Access Management (IAM): - Manage Azure Active Directory, Conditional Access, MFA, and identity security features. - Collaborate with security teams to implement Zero-Trust principles. - Configure Self-Service Password Reset (SSPR) and Identity Protection features. Security & Compliance Operations: - Administer Microsoft Security & Compliance Center configurations. - Support eDiscovery, DLP, auditing, and compliance policy enforcement. - Implement data protection and secure access best practices. Service Operations & Process Adherence: - Handle incidents, service requests, and changes using ITSM tools (ServiceNow, ManageEngine, etc.). - Conduct proactive health checks and performance monitoring of Modern Workplace services. - Maintain accurate documentation and participate in service reviews and audits. Required Skills & Qualifications: - Bachelor’s degree in IT, Computer Science, or equivalent experience. - Minimum 4 years of relevant experience in Modern Workplace engineering or administration. - Strong expertise in: - Microsoft 365 Administration (Teams, Exchange Online, SharePoint, OneDrive) - Microsoft Intune and Autopilot - Azure Active Directory, Conditional Access, and Identity Security - Windows 10/11 Enterprise configurations - Security baselines and compliance policies in Microsoft 365 - PowerShell for platform automation - Familiarity with: - Microsoft Defender for Endpoint (preferred) - Microsoft Security & Compliance Center - ITSM tools for incident and change management - Zero Trust Security principles Preferred Certifications (Good to Have): - Microsoft 365 Certified: Endpoint Administrator Associate - Microsoft 365 Certified: Security Administrator Associate - ITIL Foundation Certification Soft Skills & Attributes: - Strong documentation, analytical, and troubleshooting skills. - Understanding of security and compliance requirements in Modern Workplace environments. - Ability to work independently on platform-level tasks. - Team player with a proactive mindset. - Willingness to work rotational shifts, including 24x7 coverage. Why Join Us? At PC Solutions, you will have the opportunity to work with cutting-edge technologies in a collaborative and inclusive environment. Be part of a team that values your expertise and supports your growth. 📩 Apply Now! If you’re passionate about Modern Workplace solutions and want to contribute to a global leader in IT services, we want to hear from you! Feel free to reach out at pranjal.pandey@e-pspl.com to apply or for more information. Let me know if you'd like to tweak it further! #ModernWorkplaceEngineer #Microsoft365 #EndpointManagement #ITJobs #PCSolutions #CareerOpportunity #Hiring
You should have good technical skills on Windows/MAC platforms with knowledge of Outlook and Slack configuration. Being a quick learner and having knowledge of Wi-Fi configuration will be beneficial. Your responsibilities will include providing support to Desktops, Printers, and other peripherals either on field or through remote desktop support. You will be required to offer on-site support, as well as support for remote sites and work-from-home computing. It will be crucial to diagnose, verify, record, and report downtime promptly, ensuring immediate notification for all incidents. Additionally, you will need to diagnose and troubleshoot virus problems using antivirus tools, and re-install anti-virus packages corrupted or deleted by users. Installing/reinstalling mail client software on users" desktops/laptops, configuring/updating e-mail software at client sites, and setting up clients" PCs are also part of the role. Your daily tasks will involve troubleshooting activities, assisting in upgrading the version of mailing software, providing onsite field support for end-user device hardware, and distributing desktop software. Moreover, you will be responsible for re-imaging assets as per requirements.,
You should have a Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Alternatively, relevant technical diplomas or certifications may also be considered. For experience, you should have a background in MIS management, documentation control, or related roles, preferably within network operations. It is also important to have experience with network monitoring tools and generating network-related reports. In terms of technical skills, you should be proficient in the Microsoft Office Suite, especially Excel for data analysis and reporting. Experience with MIS platforms, documentation management systems, and network monitoring tools such as SolarWinds and PRTG is required. Familiarity with database management and reporting tools like SQL, Power BI, and Tableau is a plus. Desirable skills for this position include strong analytical skills to analyze network data and generate actionable insights, attention to detail in managing documentation and ensuring data integrity, effective time management to handle multiple tasks and meet deadlines, excellent communication skills to collaborate with technical teams and present information to management, and strong problem-solving abilities related to data discrepancies and documentation issues. Key attributes that are vital for this role include integrity to handle sensitive information and ensure data confidentiality, proactivity in improving processes and implementing best practices for data and document management, and adaptability to evolving technologies and processes in network operations and documentation management.,
Profile Description: We are seeking a talented and highly motivated Senior .NET and SharePoint Developer with 3-5 years of hands-on experience in .NET technologies and SharePoint development. The ideal candidate will have a proven track record of designing, developing, and deploying enterprise-level applications on the .NET platform and SharePoint environment. The candidate should have a deep understanding of the Microsoft technology stack, with an ability to create robust and scalable solutions. Experience in SharePoint development (both on-premise and online), integration with external systems, and creating customized SharePoint solutions is a must. The role requires a strong ability to collaborate with cross-functional teams, prioritize tasks, and deliver high-quality work on time. Key Responsibilities: Design, develop, and implement SharePoint solutions and .NET applications with a focus on scalability, performance, and maintainability. Work with stakeholders to gather and analyze business requirements, translating them into technical specifications and SharePoint solutions. Develop custom web parts, workflows, and solutions on SharePoint Server/SharePoint Online. Create and manage SharePoint sites, libraries, lists, and content types to meet business requirements. Collaborate with cross-functional teams to integrate SharePoint with other systems such as CRM, ERP, and custom applications. Implement .NET solutions including ASP.NET MVC, Web API, and desktop applications using C#, JavaScript, and related technologies. Develop, test, and deploy .NET applications using agile methodologies and best practices. Troubleshoot and resolve issues in SharePoint and .NET environments. Ensure code quality, security, and performance optimization for all SharePoint and .NET applications. Provide technical leadership and mentorship to junior developers. Key Skills and Qualifications 3-5 years of professional experience in .NET development and SharePoint development. Strong proficiency in C#, ASP.NET, MVC, Web API, and SQL Server. In-depth knowledge of SharePoint development, including SPFx, SharePoint Designer, workflows, custom lists, and content types. Experience with SharePoint Online (Office 365) and SharePoint On-Premises. Familiarity with JavaScript, HTML5, CSS3, and jQuery for front-end development. Proficiency in version control systems such as Git or TFS. Experience in Agile methodologies and working in Scrum teams. Strong problem-solving, analytical, and debugging skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Desired Qualifications: Experience with Azure services and cloud-based solutions. Knowledge of PowerShell scripting for SharePoint administration and automation. Certifications related to SharePoint (MCSD, SharePoint Developer certification) will be an advantage.
You should have good technical skills on Windows/MAC platforms with knowledge of Outlook and Slack configuration. Being a quick learner and having knowledge of Wi-Fi configuration are essential for this role. As part of your responsibilities, you will provide support for Desktops, Printers, and other peripherals either on-site or remotely. This includes on-site support, remote site support, and assistance for work-from-home computing. You will diagnose, verify, record, and report downtime incidents promptly. Additionally, you will troubleshoot virus problems using antivirus tools and handle re-installation of corrupted or deleted antivirus packages. Your tasks will involve installing, reinstalling, and configuring mail client software on users" devices. You will also be responsible for configuring clients" PCs, conducting day-to-day troubleshooting activities, and assisting in upgrading mailing software versions. Onsite field support for end-user devices, hardware, and desktop software distribution will be part of your role, along with re-imaging assets as required.,
Provide support to Mac OS, Desktops, Printers, and other peripherals etc. either on field or remotely desktop support On-site support, and support for Remote sites and work-from-home computing Diagnosing, verifying, recording and reporting downtime and providing immediate notification for all incidents Diagnosing & troubleshooting virus problems that can be fixed using antivirus tool deployed Re-installation of the anti-virus packages corrupted or deleted by the users Installation / Reinstallation of mail client software on users desktops/Laptops Install / configure/update e-mail software at client site. Configuration of client's PC Day to day troubleshooting activities Help in upgrade the version of Mailing software Onsite filed support End user device h/w, and desktop software distribution Reimage of Asset as per requirement. If Interested, call on Sonal - 9873347320 ,Rashmi - 9818038714
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