Responsible to drive operational excellence by managing and controlling input, movement, process/sort, and output of various functions of operations whilst developing and influencing positive team outcomes. Responsible for the strategic management of assigned resources, departments, or locations, ensuring the achievement of operational goals while maintaining compliance with company objectives and regulatory standards. Implements effective processes and procedures to drive consistency and efficiency in operations, aligning all activities with organizational goals and regulatory mandates. Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date Grade – 12M What Will You Do Lead the strategic management of resources, departments, or locations to ensure the achievement of operational goals and regulatory compliance across diverse regions. Recruit, develop, and mentor team members to enhance performance and align with individual and team objectives. Ensure team awareness of current processes, procedures, and regulatory requirements to maintain operational compliance. Coordinate accurate and timely reporting across the area of responsibility, providing reports and presentations to senior management as required. Plan and schedule resources, including rostering, to prioritize and complete departmental priorities while communicating targets and goals to the team. Oversee team projects and initiatives, ensuring timely delivery within allocated budgets and supporting project management processes. Manage departmental budgets effectively, optimizing costs while staying within agreed parameters. Build effective network relationships within the team and with key stakeholders to achieve optimal business outcomes. Qualifications You will be a great fit if you: Master’s degree in business administration, or a related field preferred For Individual Contributors (FedEx employees) AiM certification is mandatory Presentation topic & behavioural interview Experience Min 3 to 5 years of experience of managing teams Industry experiences preferred Skills Leadership Skills Planning & Organizing Skills Judgement & Decision-Making Skills Presentation Skills Analytical Skills Competencies Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less
