About the company
SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.Join us to shape the future of digital payment in India and unlock your full potential.
What’s In It For YOU
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees.
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees.
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning & development framework
Role Purpose
The role owns SBI Card’s key customer-facing platforms for digital sourcing and conversion, including onboarding systems, document management, campaign engines, employee portals, and audit workflows. These platforms are critical as they enable strategic business capabilities, seamless partner integrations, and operational efficiency across multiple user journeys and stakeholder functions.
Role Accountability
- End-to-end ownership of key SBI Card web platforms including SPRINT, MarTech (Nerve Center), Goldmine, Scrabble, Invoice & Audit Portals.
- Lead strategic and foundational program execution across solution and service delivery (projects, uptime, incidents, upgrades).
- Execute bi-modal projects with focus on customer acquisition, partner integration, content management, and intranet solutions.
- Ensure adherence to external/internal compliance requirements including RBI, PCI, InfoSec, and audit mandates.
- Own service delivery operations including incident management, vulnerability resolution, platform upgrades, and security fixes.
- Define and drive the technology roadmap aligned with business goals and future-ready architecture.
- Provide thought leadership and delivery on strategic areas such as digital integrations, onboarding journeys, post-acquisition platforms, and infrastructure upgrades.
- Manage full-time and extended teams, building strong execution capabilities and collaborative culture.
- Lead annual planning and governance for budgets, vendor relationships, procurement, and risk mitigation.
- Drive ongoing engagement with senior leadership, regulators, and business stakeholders across functions.
- Lead architectural planning and solution design for new features and product launches, maintaining platform agility and innovation.
Measures of Success
- Program Delivery – Timely execution of strategic goals
- Platform Stability – SLA adherence and uptime
- Compliance Closure – Timely upgrades and fixes
- Budget Control – Planned spends and compliance
- Tech Adoption – Fast, scalable, modern architecture
- Team Management – Retention, rehiring, agility
- Innovation Output – New ideas and deliveries
- Change Agility – Smooth, disruption-free rollouts
Technical Skills / Experience / Certifications
- Tech Stack – J2EE, CMS, microservices, MarTech
- Cloud Expertise – AWS, Azure platforms
- Marketing Tools – Adobe, SEO, Adwords
- Project Delivery – Partner-led execution
- Quick Learner – Trend-aware, adaptive
- Domain Exposure – BFSI, credit card processes
Competencies critical to the role
- Technology people management
- Application architecture and solution delivery
- Program and Project management
- Stakeholder management
- Ideation and Innovation
Qualification
- B.E/ B. Tech/ MCA in Computer Science/IT
- MBA/PGDM from Tier 1/2 Institutes is preferrable
- Relevant experience in tech/business domains
Preferred Industry
Financial services, Technology services, IT products, Cloud services
